Service you can trust
Metro Rod’s service is trusted by some of the biggest names on the High Street.
We’re proud to solve the drainage problems of major blue chip companies such as Sainsburys, JD Wetherspoon and BUPA.
They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.
Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.
In their own words
I just wanted to say what a pleasure it has been having your guys on site – they are friendly, pro-active and very helpful – nothing is too much trouble for them! If they say they will do something then that’s exactly what they do, if they say they’re going to be here at a certain time, that’s exactly the time they turn up!
It is a rare occurrence to find contractors who actually take pride in what they do!
Thank you!
We have used Metro Rod (Bedford) on many occasions over the years and find them to be very quick to respond to our requests for assistance. The staff are helpful, always cheerful, even in adversity. Metro Rod's drainage engineers are highly skilled and work with the utmost integrity even when dealing with the most complicated/difficult of jobs. They have never taken advantage whilst invoicing proving to be honest and only charging for the work that has been carried out, and no more.
Bedfordshire Police often need the specialist services that Metro Rod provide to attend drainage issues at premises throughout the county. We are very pleased with the service provided by the team lead by Ashley and Tracy.
From the point of initial call to the engineers on-site all staff are friendly, courteous and highly committed to dealing with any problems encountered which can include a basic blocked sink, full descale of urinals to servicing of large administration facilities.
The fact that all Metro Rod staff have been checked against the Criminal Records Bureau (CRB) prior to employment and carry Identification Cards at all times really helps in authorising access to our properties especially in the higher security areas.
We are more than happy to endorse Metro Rod to anyone requiring a swift, professional and cost effective drainage service.
Thank you very much for your companies continued support
We have now been using Metro Rod for many years and the service we receive from them can not be faulted. When we have a drainage or plumbing issue on site their reaction times are extremely quick day or night understanding the real issues and difficulties faced by their clients. Metro Rod engineers all have a very comprehensive technical knowledge and when things get complicated are always there to get the job completed in the most cost effective manner. In our opinion the real difference that Metro Rod offers is that their trained engineers are always in control, carrying out their duties to a very high standard in terms of their work & health & safety awareness which is why we are so keen to continue using Metro Rod to provide the solution to all our drainage related work