Local Testimonials
Metro Rod network of more than fifty drainage service centres across the UK brings national standards of service and professionalism, with a local understanding of your community.
We’re proud to be trusted with the drainage care for well-known national businesses such as Sainsburys and JD Weatherspoon. But it’s just as rewarding to hear that our commitment to local businesses and services is appreciated throughout the area.
From school and care homes, to night clubs, shops and factories, we work in all kinds of places across the region. And with hundreds of satisfied local domestic customers too, we’re proud of the reputation we’ve developed for outstanding quality, service and price.
But don’t just take our word for it! Here’s some of the genuine correspondence from delighted customers that we’ve received from your local area:
Excellent service. Immediate response to my problem. Helpful engineer of excellent appearance and manner. Located problem quickly. I would definitely use Metro Rod again
From an agency point of view, we always find you very reactive and professional. All of our clients receive a questionnaire which partly asks about the conduct etc of the contractor - to date, we have only received a high level of satisfaction regarding Metro Rod
Excellent service, 5/5 for courtesy, appearance and response
5/5 for all aspects of service provided
The engineer concerned went above and beyond the call of duty
Service has been excellent every time we have used your company
Only used your service for the first time last week. Happy with all aspects. 5/5 Quality of work, 5/5 Courtesy of Engineer and 5/5 for Speed of Response!
Excellent service - 5/5
Very pleased with service - 5/5 for everything
5/5 for whole service
Both the lady on the phone and the man who carried out the work were very polite and efficient. Someone was here within 1 hour of calling and the job was completed the next morning. Very happy!
On 19/03/2011 an engineer came round to fix our blocked drain. The guy was really good. Rarely anywhere - and especially in the building services industry - do you get such high levels of service. A real credit to your company and wouldn't hesitate to recommend/use services again. Thanks, Jon
5/5 for everything - No improvements whatsoever, the standard of work was excellent,
nothing was too much trouble.
Great service, within the hour as told over telephone. Nathan was very thorough and continued to check the drains after the problem was fixed. Very friendly and polite chap. Excellent service received - thank you. would recommend.
I was really impressed with your engineer. He was young lad, poilte, courteous, very helpful and would like my best wishes passed on to him if all possible. I would certainly recommend him to all my friends and neighbours.
I would just like to take this opportunity to thank you and your staff for all your assistance in dealing with our recent root infiltration at our Cardiff branch and your perseverance in seeing the job through to completion.
In particular I must mention both Colin Morgan and Alan Griffiths who worked tirelessly, professionally and with a great deal of humour throughout they were a pleasure to have on site.
Please could you pass on my sincere gratitude to Colin and Alan who are a credit to your organisation, in this day and age we are all quick to complain but very rarely recognise good service, hence my e mail.