Service you can trust
Metro Rod’s service is trusted by some of the biggest names on the High Street.
We’re proud to solve the drainage problems of major blue chip companies such as Sainsburys, JD Wetherspoon and BUPA.
They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.
Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.
In their own words
Excellent service. Immediate response to my problem. Helpful engineer of excellent appearance and manner. Located problem quickly. I would definitely use Metro Rod again
From an agency point of view, we always find you very reactive and professional. All of our clients receive a questionnaire which partly asks about the conduct etc of the contractor - to date, we have only received a high level of satisfaction regarding Metro Rod
Excellent service, 5/5 for courtesy, appearance and response
5/5 for all aspects of service provided
The engineer concerned went above and beyond the call of duty
Service has been excellent every time we have used your company
Only used your service for the first time last week. Happy with all aspects. 5/5 Quality of work, 5/5 Courtesy of Engineer and 5/5 for Speed of Response!
Excellent service - 5/5
Very pleased with service - 5/5 for everything
5/5 for whole service
Both the lady on the phone and the man who carried out the work were very polite and efficient. Someone was here within 1 hour of calling and the job was completed the next morning. Very happy!
On 19/03/2011 an engineer came round to fix our blocked drain. The guy was really good. Rarely anywhere - and especially in the building services industry - do you get such high levels of service. A real credit to your company and wouldn't hesitate to recommend/use services again. Thanks, Jon
5/5 for everything - No improvements whatsoever, the standard of work was excellent,
nothing was too much trouble.
Great service, within the hour as told over telephone. Nathan was very thorough and continued to check the drains after the problem was fixed. Very friendly and polite chap. Excellent service received - thank you. would recommend.
I was really impressed with your engineer. He was young lad, poilte, courteous, very helpful and would like my best wishes passed on to him if all possible. I would certainly recommend him to all my friends and neighbours.
I would just like to take this opportunity to thank you and your staff for all your assistance in dealing with our recent root infiltration at our Cardiff branch and your perseverance in seeing the job through to completion.
In particular I must mention both Colin Morgan and Alan Griffiths who worked tirelessly, professionally and with a great deal of humour throughout they were a pleasure to have on site.
Please could you pass on my sincere gratitude to Colin and Alan who are a credit to your organisation, in this day and age we are all quick to complain but very rarely recognise good service, hence my e mail.