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THRILLED WITH THE SERVICE

2nd September 2022 - in Bournemouth, Poole, Portsmouth

Thank you for the pipe lining work you have carried out at our house. Everyone I have dealt with at Metrorod has been efficient and courteous. We have been thrilled with the service, will definitely be recommending you.

Freddy Carr

QUICK AND EFFICIENT WITH GREAT RESULTS

10th August 2022 - in Bournemouth, Poole, Portsmouth

A huge thank you to the Metrorod team. A bad smell was putting off customers in our farm cafe but Chris Fairman managed to identify the issue and solve our problem that very afternoon.
He was polite and professional and explained everything to us every step of the way. I can't recommend Metrorod highly enough, they're quick and efficient with great results.

Andrew Cross

WILL DEFINITLEY BE USING METRO ROD IN THE FUTURE

9th February 2022 - in Bournemouth, Poole, Portsmouth

Good Afternoon, I have Danny and Sam working at QA Hospital on legacy drainage in Portsmouth

I would just like to say thank you, the gents have been brilliant, perfect when dealing with hospital staff and patients when they impede on their working area, going above and beyond to help rectify issues not associated to their install and leaving the area in a clean and tidy state.

Will definitely be using Metro rod in the future.

Equans

Very Professional and Determined

29th June 2017 - in Bournemouth, Poole, Portsmouth

Dear Mr Rowley,

One of your team came to Southsea recently to deal with a soil blockage pipe within a block of flats in which I have an interest.
His name was Steve and despite some unbelievable issues (including the opening of 3 different manholes in the rear garden) he eventually managed to cure the problem.
I would add that throughout this extensive procedure Steve showed a level of knowledge and persistence that I found extremely encouraging.
He also displayed a determination to get the job done to the highest standard and coupled this with a good sense of humour.
I would have no problem using your company, and in particular Steve, to deal with any like problems in the future.

Many thanks
David Watts

David Watts - Local Landlord

Excellent and really helpful

8th January 2017 - in Bournemouth, Poole, Portsmouth

"Could you please pass on my thanks to Adam Durrant the guy that attended Head Office today?
He was excellent and really helpful.
Not only did he diagnose and rectify the problem efficiently, he also left the car park clean after he had finished.
Very impressed and the poor ladies on reception that sit in close proximity to the blockage are extremely grateful.
A nice reminder of why I now use Metro Rod across the Fat Face estate."

Fat Face

Great Employee

8th January 2017 - in Bournemouth, Poole, Portsmouth

"Adam Durrant came to our house today on a call out for a blockage. I just wanted to say what a great employee he is for you. He was ultra-polite, informative, friendly and professional. Please thank him on our behalf."

Corgi Home

Very efficiently and swiftly

7th January 2017 - in Bournemouth, Poole, Portsmouth

“The job was done very efficiently and swiftly and Jamie was happy to explain the process and show me what was happening (because I am a bit of a geek and find it interesting). He gave the time and had the patience to explain in a friendly and courteous way. I am very happy with a job well done.”

Helen Mattey - Customer in Weymouth

The iTouch System was very effective

7th January 2017 - in Bournemouth, Poole, Portsmouth

"Following sub-contracting works completed by Metro Rod at a care home, the iTouch system was very effective at enabling me to see the works completed, CCTV survey and recommendations. It also enabled me to supply the information to my clients (the same day the survey was completed) very easily and professionally. Highly recommended."

Michelle West Administrator - Wallace Jones Ltd
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