Local Testimonials
Metro Rod network of more than fifty drainage service centres across the UK brings national standards of service and professionalism, with a local understanding of your community.
We’re proud to be trusted with the drainage care for well-known national businesses such as Sainsburys and JD Weatherspoon. But it’s just as rewarding to hear that our commitment to local businesses and services is appreciated throughout the area.
From school and care homes, to night clubs, shops and factories, we work in all kinds of places across the region. And with hundreds of satisfied local domestic customers too, we’re proud of the reputation we’ve developed for outstanding quality, service and price.
But don’t just take our word for it! Here’s some of the genuine correspondence from delighted customers that we’ve received from your local area:
“I have been impressed and reassured by the service I received. Your manner and professionalism meant I instantly felt able to trust you and the work subsequently carried out.
I won’t hesitate to contact Metro Rod, Edinburgh for any further or future problems”
“What an excellent service”
Linzi Cox, Owner of Flat.
Metro Rod called in Friday late morning to deal with up to 300mm depth of foul waste which had flooded under the floor. Arranged tanker and operatives and joiner for Saturday morning. Removed waste and disinfected so a tenant could move in on the Monday.
" We rely on Metro Rod, Edinburgh for prompt and thoughtful service"
Services provided include; emergency blocked drain clearing, CCTV drain survey, gully cleaning, drain tracing, root cutting.
We have always found Metro Rod ( Drain Clearing, Blocked Toilets, Drain Surveys, Drain Repairs ) to be dependable, efficient and cost effective at what they do. From job requests to carrying out high pressure jetting and camera investigations, etc. we find them to be most helpful, friendly and have a great "get the job done" attitude.
Fiona, Response Building Maintenance Services (Scotland) Ltd
Fast, efficient, friendly service. Within an hour of the call being
placed, work was underway and we were back to normal business shortly
afterwards.
Thanks for a great service.
Susan Callaghan, Director
Letting Solutions ( Leading Letting Company in West Lothian)
Since the inception of Metro Rod (Edinburgh) I have continually used them to assist in my drainage problems, survey work etc that has been required on a variety of projects. This includes direct appointments as client and also work undertaken on behalf of client organisations. The key areas that I feel Metro Rod perform on are:
1) Responsiveness – John and his staff have attended to past problems immediately and have always given the same excellent level of service regardless of the task in hand.
2) Customer Care – Whether the work has been on a live construction site or a habited dwelling, Metro Rod have always provided an outstanding level of service and the customer always comes first.
3) Value for Money – I have always received quotations from various, similar companies. However, I have always found that Metro Rod are hard to beat in both monetary terms and quality delivered.
4) Professionalism/ technical Expertise – Again, John and his team are very professional, showing a great knowledge and attention to detail.
5) Health and safety – I have had first hand experience of difficult sites, however, regardless of the issues Metro Rod have delivered every time without any mishap or incident.
Having used Metro Rod Edinburgh since their inception, I would definitely recommend them to any potential customer/ client.
We have instructed Metro Rod Edinburgh twice in the past 12 months to undertake CCTV surveys of underground drainage in order to establish the nature and condition of the existing below ground drainage installations. On both occasions we found them to be extremely competitive in terms of cost for undertaking the works, whilst also providing an excellent response time for both undertaking the surveys and providing the requested information. The survey information was detailed and very easy to understand. We would have no hesitation in recommending Metro Rod Edinburgh for any future projects.