Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

professional, helpful, polite and very friendly

One of your service providers attended our house today to fix an issue with an outside drain. His name was Daniel. We found him to be professional, helpful, polite and very friendly. He rectified the problem promptly and was kind enough to clean up any mess. We were very impressed by his workmanship.

We just wanted to thank Daniel. It's not every day you come across an engineer so helpful and polite.

Joanne & William

Very pleased with the job done

We received a positive email from a client today. We were asked to attend a job where we were called out to job in Exeter to carry out a removal of an aco drain and to then install a new aco drain.

The client John Lawrence had this to say about the service received from us at Metro Rod (Exeter);

“Very pleased with the job done at Wonford, my thanks to Gavin & Jason, and to you for sorting the kerbing so promptly.”

Exeter City Council

Thank your service team for their very prompt action

Our engineer Marc Oliver was called out to a reported blockage and flooding in the Garden.

Marc attended site last Monday and cleared the blockage and carried out a clean-up.

The customer wrote in the following:

“Please pass on to whom it may concern, so they know the service team are brilliant! No claim to make on this occasion as your lovely young man unblocked the drain (sewer) which had been overflowing down the garden path. He washed it down for us ‘old dears’ and left us smelling a lot sweeter. Bless him.

Thank your service team for their very prompt action, it really was most appreciated.”

South West Water

very efficiently and swiftly

“The job was done very efficiently and swiftly and Jamie was happy to explain the process and show me what was happening (because I am a bit of a geek and find it interesting). He gave the time and had the patience to explain in a friendly and courteous way. I am very happy with a job well done.”

Helen Mattey
Customer in Weymouth

helpful, courteous, competent and thorough

“The two Metro Rod technicians were helpful, courteous, competent and thorough. They worked quickly and were keen to do a good repair to the blocked drains. The bill was less than the agreed estimate because the work was finished more quickly than expected. A nice saving, honesty not often met with nowadays. I would use this company again and would recommend them for similar work.”

Mr Anthony Braithwaite

the iTouch system was very effective

"Following sub-contracting works completed by Metro Rod at a care home, the iTouch system was very effective at enabling me to see the works completed, CCTV survey and recommendations. It also enabled me to supply the information to my clients (the same day the survey was completed) very easily and professionally. Highly recommended."

Michelle West Administrator
Wallace Jones Ltd

Thank you again

"Thank you again for the swift service you provided on Tuesday, for the unblocking and cleaning of our drains."

Mark Sers Centre Manager
Basepoint

very professional

Lovely feedback from a satisfied customer below - 

"I have used the services of Metro Rod for many years and have been very satisfied with their service and workmanship, I find them very professional and every task I have asked of them they have delivered.

I will continue use them on my drainage issues."

ENGIE Technical Services (Cofely)

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