Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

Great Service

Our engineer attended for a blocked drain, this is the feedback we received from the customer:

Quality of work: 5 Courtesy of engineer: 5 Speed of response: 5 Value for Money: 5 Appearance of engineer: 5

"Great Service, will definitely use them in the future"

Nolan Transport

Engineers very helpful!

We were called out to a domestic property who requested a look-see camera survey to identify some on-going issues, the customer kindly left feedback - 

Quality of Work - 5

Courtesy of Engineer - 5

Speed of Response - 5

Value for Money - 5

Advice - Very pleased with service! Engineers very helpful! Thank you!

Paul Barry

service was first class

We attended a Mr Custerson's property through his insurance company - Mr Custerson left the following feedback - 

Quailty of work - 5  Courtesy of Engineer - 5  Speed of Response - 5  Value for Money - 5  Appearance of Engineer - 5

Advice - None your service was first class.

Mr Custerson

the services are excellent

Metro Rod (Cardiff) were call out to Shahid Mehmood's property and he left the following feedback - 

Quality of Work - 5  Courtesy of Engineer - 5  Speed of Response - 5  Value for Money - 5  Appearance of Engineer - 5

Advice - For me the services are excellent.

Shahid Mehmood

Quality of Work - 5

We attended Angela's house after being called out to an external drain that was blocked, Angela left the following feedback -

Quality of Work - 5

Courtesy of Engineer - 5

Speed of Response - 5

Value for Money - 5

Appearance of Engineer - 5

Advice - To be honest nothing really..... provide a cup of tea to the customer? Only joking!

Angela Thomas

Advice - None

Metro Rod Cardiff attending a domestic property for blocked drains in the back garden - Mrs Belward left the below feedback -

Quality of Work - 5

Courtesy of Engineer - 5

Speed of Response - 5

Value for Money - 5

Appearance of Engineer - 5

Advice - None

Mrs Belward

could not fault the communication & response times

We were called out to the Pryzm Night Club in Cardiff as they were having major maintenance problems and had to shut the kitchen off. The manager left the following feedback via email -

“Can you pass my thanks to Danielle & the team, during a very stressful time I could not fault the communication & response times. They helped us solve a major issue as swiftly & efficiently as possible.”

Pryzm Night Club

brilliant

At the beginning of the month we carried out some work for the Forestry Commission in Brandon at St Helens Picnic Site, Santon Downham, Brandon for the Forestry Commission, this involved pumping out residual treated effluent from the land drain pipe, a CCTV survey to establish if a pipe problem was with biofirm or a tree root infiltration and High Pressure Water Jetting the land drain.

We received some lovely feedback from Louise Askew at the Forestry Commission, she said:

"Everything has seemed just fine by us. Your efficiency as a company to get the paperwork to us is brilliant and the staff on site were helpful and got on with the job in hand very well. We would definitely use you again and recommend you if anyone asked."

Forestry Commision

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