Get in Touch


Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park



SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00


to 60777

Email us

Frequently Asked Questions

We have over 30 years’ experience in drainage and can confidently answer any questions you might have. We have included some Frequently Asked Questions below, but please call us on 0800 66 88 00 if you don’t find what you’re looking for here.


Are your engineers trained?

Our engineers are trained to an extremely high level and are all trained and accredited to the highest industry standards.

Will you need to dig my drains up?

Every effort will be made to unblock your drains using non- invasive techniques such as high pressure water Jetting. Excavation is a repair technique which is available, although CCTV will first determine if this is necessary and other “No-Dig” repair techniques will be considered.

How long will it take to get to me?

Our call centre or local office will take details of your address and the problem. Please let the call handler know of a convenient time to attend and if the problem is urgent. Calls are prioritised depending on the nature of the problem and we will keep you updated on the expected time of arrival.

How much do you charge?

Our call handler will give you an hourly rate applicable to your location.

Do you unblock commercial and domestic drains?

Yes. Metro Rod Engineers have the equipment, training and experience to deal with all commercial and domestic blockages.