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Key Accounts

If you run your business across multiple sites, trust Metro Rod’s Key Account programme to ensure industry-leading quality, reliability and consistency of service at all of your premises nationwide.

Wherever you’re located, and whatever you do, our 24-hour emergency response and ongoing service contracts ensure that your drainage problems are dealt with swiftly and efficiently, with unrivalled standards of service and safety, and access to the latest digital technology.

We’re proud to provide our Key Account service to major high street and blue chip names, including Sainsburys, Wetherspoons and BUPA. We work across a huge range of industry sectors, from retail, leisure and hospitality to facilities management and healthcare. Whether you’re a national concern, or a growing smaller business, a Metro Rod Key Account guarantees access to the network, the skills and the expertise that make us the UK’s leading business-to-business drainage contractor.

ilious – see for yourself

Just because your repair is out of sight doesn’t mean you need to be out of touch. Our unique ilious information system gives you real-time access to reports and photographs live from your sites across the country. Now you can track the progress of your drainage repair every step of the way. Accurate timings, signatures and costings are all available immediately online, so you can be sure all our work’s been completed to your total satisfaction.

At Metro Rod, we’re proud of our standards, and because we’re committed to open, honest and transparent ways of working, we’re pleased to offer a free ilious subscription to all of our Key Account members.

Full UK coverage

You can trust the strength of our network. With more than fifty local service centres across the UK, Metro Rod delivers a consistent high standard of professional service to all of your business locations throughout the country. All our centres feature fully-trained engineers and high-tech solutions, and each one is prepared for a rapid response to your drainage emergency, 24 hours a day, 7 days a week.

Award-winning health and safety

Metro Rod sets the standard in health and safety for the UK drainage industry. We’re proud to be declared Rospa Award winners once again in 2010. What’s more, every Metro Rod engineer has full CRB clearance, so you can be sure of the personal safety of your staff, customers and your clients.

Centralised quotations and customer service

You can call on our Key Account service any time, night or day. Our dedicated Freephone number gives you direct access to our fully-trained Key Accounts team at Metro Rod’s national call centre, so there’s always a friendly voice to offer immediate help and advice.

Call us today for more information about joining the growing list of businesses benefitting from a Metro Rod Key Account.


 
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Local Service Centres

 

We've got more than fifty regional drain cleaning service centres right across the country. That means we're always ready to send a friendly, professional local engineer to investigate straight away, at any hour of the day or night. And with all our expert staff trained and equipped to the highest national industry standards, we should have your blocked drain flowing freely again in no time. No stress. No fuss.


  Metro Rod is the UK leader in drain cleaning and drain maintenance. We've been clearing and unblocking drains for more than twenty years and we're proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we'll bring the same high standards of service to tackle your drain blockage.

Whatever your drainage problem, Metro Rod can help – fast.
© Metro Rod 2011