Service you can trust
Metro Rod’s service is trusted by some of the biggest names on the High Street.
We’re proud to solve the drainage problems of major blue chip companies such as Sainsburys, JD Wetherspoon and BUPA.
They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.
Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.
In their own words
I am writing to confirm that Metro Rod have been a valued supplier to Four Seasons Health Care since 2004
Metro Rod continues to give a high level of professional service across the country and that service is both timely and on a cost effective basis.
I have no hesitation in recommending Metro Rod to your prospective customers.
I would like to personally thank you for the great report that your company have produced. I have to compliment you in the format and the accuracy of your information.
This has now been placed with our client for further instruction on this.
The likelihood is very good that you will be given at least 75% of the sites with the most problems at hand.
Due to the professionalism of your quote I have now recommended and passed on your good report to relevant business within the MITIE portfolio, a particular interest was the Transport for London contract and they might contact you for your services.
I would like to confirm that Catalyst Support Services are very pleased with
the level of support and service currently offered by Metro Rod.
We find reporting very effective, with very good feedback & fully
comprehensive reports. Responses to call outs are excellent.
Costs offered are competitive along with the skill base of the engineers.
We are happy to use & recommend Metro Rod and continue to look forward
to working with them in the future as our preferred contractor
I just wanted to send over a compliment - the service report
sheet has been held up as a great example and gives us exactly the
detail we want. Can you thank the engineers and pass on this message to
all of your team.
I just wanted to contact you to commend the two men who came to unblock our drain yesterday afternoon, 8th July. They were efficient, helpful, polite and generally had a great attitude. I don't know if you operate an incentive scheme but I would consider them very worthy recipients of any awards you may offer. They are a real asset to your company.
I would just like you to forward my thanks to Ryan, Derek and Mike on job
well done. It was a long time to clear and a very tiring over the
course of nights and weekends, but your engineers never gave up (as I was
ready too many times!)
I myself being a plumber have never come up against a blockage like
that and for the equipment that you carry on your vans seems to be able
to clear any such blockage and the commitment of your engineers surpass
anyone, most impressed with the mini jetter and its capabilities for any
such job in confined area's. I have never seen a jetter so compact and
purpose built for such jobs.
It was great to meet you both. I was very impressed with you both and my confidence is high, based on what I witnessed, to use Metro Rod again
