metro rod
Peterborough

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.


We’re proud to solve the drainage problems of major blue chip companies such as Sainsburys, JD Wetherspoon and BUPA.


They’ve identified that  Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.


Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.
In their own words

 

 

Metro-Rod (Peterborough have been our sole, drain servicing, contractors for the past 12 years.  Throughout that time they have given, and continue to give us prompt and excellent service in an extremely difficult environment, i.e. drains in hospital buildings.

The company’s response times, from when we place a call, are on average ½ to 1 hour.  When on site the service engineers work in a very efficient manner causing as little disruption as possible and they always clean up after themselves.

 

Metro-Rods rates are very competitive and they have a “lets get the problem sorted first” attitude, worrying about payment only when the job has been resolved. 

I cannot speak highly enough regarding Metro-Rod, Peterborough and hope this service continues for a long time to come.

Yours faithfully,

 

S.F. Elger

Mechanical Services Manager

Peterborough District Hospital

                                   

Peterborough City Hospital

 

Reference our quality control monitoring processes, I thought it would be useful to feed back to you our thoughts reference the results for the last two years of work you have carried out.
 
Our monthly meetings with the term contractors Willmott Dixon Sustain and City Care to go through their KPi return has shown you have performed well within the KPi.
 
The KPi calls for you to turn up on time as directed and solve the problem on site with the minimum of disruption to service delivery.
 
In addition to this you have given me personal updates on projects and offered solutions which have benefitted my knowledge of issues that could have built up to interrupt our delivery of front line services to the public.
 
Thank you for your continued assistance on these contracts.
 
John Bartram
County Buildings Manager
Cambridge
CB3 OAP
Cambridgeshire County Council

 

Local Service Centres

 
Metro Rod Peterborough, 5 Nelson Close, Crowland, Lincolnshire, PE6 0DL Tel. 0808 208 2651 
© Metro Rod 2011