Service you can trust
Metro Rod’s service is trusted by some of the biggest names on the High Street.
We’re proud to solve the drainage problems of major blue chip companies such as Sainsburys, JD Wetherspoon and BUPA.
They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.
Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.
In their own words
We have used Metro Rod for more than 10 years now and have always received an extremely professional service. The staff are well presented, courteous and cause minimal impact to our business. When they leave the areas are always clean and tidy and paperwork presented. Any issues are discussed before any work proceeds or carries on.
Will has done various drainage work for us on a large commercial site we manage in Portsmouth. Metro Rod (Portsmouth) are very quick in an emergency and I have the utmost trust in their professional advice and quality of work. I would not hesitate to recommend them
They undertake extra work on a call out basis to unblock drains, toilets etc and have been a reliable service provider for Holiday Inn Fareham for the past ten years
The service was very efficient and Stuart informed me of what was happening every step of the way. Very tidy and very pleasant.
Good service, very pleasant both on phone and the plumber who came.
Excellent, fast, responsive (on a Sunday) very polite, helpful and clear, most appreciated. Customer in Waterlooville
Not an easy blockage to clear and worker's persistant was apparent. Left work area clean and tidy and had a pleasant personality. Am a very happy customer.
Came within hours on a Saturday, no premium for Saturday working. Helpful and conscientious, no premium for jetting work. Hourly rate £75 plus VAT, charged for 1 and half hours work. Customer in Havant
Their diagnosis and correction of the fault was 1st class, as was their attitude etc. Customer in Waterlooville
These guys are exceptional. They were recommended by a structural engineer who really knows his stuff. The job they had to do was difficult to say the least, and they just got on with it calmly and professionally. What is more they are very polite. AND THEN I needed to speak to them afterwards for clarification of recommendations, and they spent loads of time patiently explaining what needs to be done. Well done Martin, Will and crew!
Very good and polite service provided.
Excellent CCTV service at very short notice, very personal and pro-efficient service.
Unblock drain/sewer.
Called beforehand, on time, prices clear and stuck to. Job completed with no delays. Will use and recommend.
Unblock blocked drain.
Very satisfied with work done. We will have no hesitation in calling him again in the need arises.
| Feedback from: Mr Days, Rowland's Castle. |
What we originally thought was going to be a simple case of unblocking our drain turned into a nightmare. Un-be known to any of us, it wasn't just our drain, but those of our neighbours too. The blockage had been building up for months and months. Metro Rod painstakingly investigated and detected where the blockages were and brought a tanker in to clear it all. William Duncan and two members of his team worked relentlessly, remaining friendly, patient and polite throughout. I was very anxious but William remained calm and in control throughout, which, in turn, eased my panic! They worked tirelessly for the whole 7 hrs they were with us and left everything clean and tidy. My husband and I cannot rate them high enough.
Kitchen Drain cleared
Fantastic would definitely use again - though hope won't have to! Extremely polite and friendly and completed job quickly and efficiently.
Cleared block sewage drain
Very polite and helpful. Did not give up when first attempt failed to shift blockage
Clearing a blocked drain
Phoned them mid-morning, arrived on time mid-afternoon. Job completed well and tidied up afterwards. Highly recommended.
Clearing a blocked drain
Staff were very pleasant and cured the problem quickly and efficiently.
Excellent service - efficient, explained what doing and what we could do to prevent blockages. Very friendly.