Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

Nottingham Man Compliments Good CCTV Survey Service

 

We had an enquiry from Paul in Nottingham (on 4th May 2017) who needed a CCTV Survey and report for building work at his property.

He was so pleased with our response that he e-mailed:

"I must say it makes a pleasant surprise that all is as stated  - the engineer turns up on time, does the job, is polite etc"

Paul, Nottingham
Unsolicited e-mail

Read our latest glowing feedback

After having a serious problem with our toilets and drains which could have resulted in my School being closed, I called Metro Rod and explained our problem. They were understanding and recognised the seriousness of the situation. An immediate call out to deal with our problem was then arranged.

Due to the efficient and professional manner of the office staff and the people they sent out; we were able to fix the problem and keep the School operating. I would not hesitate in calling on their services again.

Premises Manager
Local School

KIRKLEES COLLEGE... HOW DID WE DO?

"Within my role I have been dealing with Metro Rod West Yorkshire for the past 2 years and I have had no issues with the services they provide for the college. From surveys to emergency call-outs Metro Rod have aided the Kirklees College to the best of their ability to suit the nature of our requirements. The staff are a pleasure to work with on-site and over the phone and provide detailed information about the work that has been carried out and any further maintanence the college would benefit from."

Mr R
MetroRod Customer

"Showed concern for our shops needs"

We received a call from this client at a betting shop in Oxford to say that they needed us as their customer toilets were flooding from the pipework, so we headed off to sort it out.

 

We dispatched Brian to Oxford and he quickly got to work solving the problem. He found that all the sinks, urinals and toilets were blocked on site, with the exception of the staff facilities, so it was clearly something that needed fixing asap. He found that the facilities were backing up through the urinals as they were the lowest point. He used his kinetic ram to clear the blockage in the toilets, however this did not solve the issue with the sinks and urinals. For these he used his electro-mechanical cleaner on the 4 inch pipework after draining the pipework up stream. This remedied the problems and so he could tidy up and left the site clean and tidy.

 

The client had this to say about his work:

“Brian came to our shop to fix the toilets. Did a fast and very efficient job. Made us aware of all the problems and also showed concern for our shops needs and customers. Great service!”

Betting Shop in Oxford
longterm Metrorod Customer

Mrs Ogden

You did a very good job and the man was very nice.

Mrs Ogden

NFU Mutual

Thank you for all the planning and hard work on sorting out our defective drains from the house to the septic tank and negotiating the insurance claim to cover the costs. Chris, Tom, and Roger were always helpful and cheerful causing us little disruption as possible. The drains were always useable apart from short periods of disconnection and reconnection. At the end of the project Chris and Tom did an excellent job of reinstating the drive, passage way and paths to a smart finish. Kath was also very helpful on the telephone keeping us advised regarding all the works. Once again, many thanks for your help and advice.

Leading Insurance Company

Thank you for everything

I just want to put it on record that Dean did a fantastic job today, he was very thorough and efficient, keeping the site clean and tidy too. Thank you!

Mark Randell
Leading High Street Retailer

I Can't Praise The Engineer High Enough

Your engineer attended to our property to carry out some work in the bathroom as the waste pipe was blocked. He was on site for over four hours, kept us informed and did a fantastic job, I can't praise him high enough, so much so he left blushing!

Mrs Thompson

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