Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

brilliant

Our engineer Paul attended to a domestic client in Bedlington who had an emergency drainage issue with blocked kitchen sink and blocked bathroom sink and this is what the lady had to say:

"The engineer on site is brilliant has not stop working since arriving. I would like to pass my thanks to Paul"

Domestic Client at Bedlington

refreshing

Our engineer Lee attended to an emergency for a domestic client and this is what the customer had to say about our work:

"How refreshing to receive efficient service from a company who actually DO what they SAID they would do!!!!! Lee Montague, who came to attend to my drains problem, was one of the most efficient workers I have received at my property in 35 years!

Pleasant in manner and professional in his work he did a superb job. THANK YOU to all at METRO SERVICES GROUP!!!!"

Domestic Client

politeness

We recently attended a property in Abergavenny that had been suffering with repeated blockages due to tree roots that had ingressed in to the drainage pipework. We recommended our high pressure water jetting unit as a means to remove the roots before installing a structural repair over the joint that had become displaced.

'Thank you for the politeness and general pleasant manner of the 2 engineers that attended my property to deal with the root problem. It was a pleasure to have both at my property to carry out the work - I would not hesitate to recommend Metro Rod to anybody else'

Mr Cole

A big thank you

This feedback was received via our facebook page by a resident at a property in Newport who required assistance with a blocked drain in her garden.

“A big thank you to your engineer for unblocking the drain in my garden, I was very pleased with his work, he didn't rush to get it done. He took his time and made sure that everything was unblocked, he even picked up all the mud off my garden path. I would highly recommend Metro Rod, thank you.”

Mrs Hanbury

engineer turned up in the pouring rain and got our drains running

"I put in a late call on Friday evening to get someone to my property over the weekend, the boys at Metro Rod did all they could to get someone to attend my property on the evening that I called. They phone you back when they said they would - the engineer turned up in the pouring rain and got our drains running with minimal fuss, we would highly recommend their services to anyone else. The engineer also explained our problem to us in detail and how it could be prevented in the future"

Mr Jones

tankers for cleaning out gullies

“Metro Rod gives us a good, reliable service on all aspects of drainage problems which includes the use of their tankers for cleaning out gullies, grease traps etc. In addition to this their response times are more than acceptable as they attend to emergency calls within agreed timescales.”

Rob Jenkins - Building Surveyor
Blaenau Gwent County Borough Council

happy to recommend Metro Rod

“Throughout their time working on the A465 Heads of the Valleys, Section 3, Metro Rod have always been helpful, knowledgeable and efficient in any tasks we have requested that they carry out. These tasks include CCTV operation, Confined Space Work, Drainage Jetting, Gully and Siltbuster emptying and cleaning. I am more than happy to recommend Metro Rod to any third parties that may require the use of their services.”

Dave Sagan - Senior Roads Engineer
Carillion Construction Plc

generally fantastic!

"This message is to let you know what great service I have received from the Metro Rod (Newport & Hereford) franchise.

I have used their services on 2 claims in the last 2 weeks and on both occasions the service has been swift, efficient, polite, helpful, and overall generally fantastic! The service has been a breath of fresh air and such a relief knowing that the claim is safe in your hands.”

A.Price - Claims Manager
M.J Price & M.L Watkins, NFU Mutual

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