Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

knowledgeable and polite

"I have called Metro Rod out a couple of times to my business premises. All the engineers that have been to my site are knowledgeable and polite. The office always keeps you informed of where the job is up to. The experience from ringing a job through to getting the job completed is very professional. They always look for a cost effective way of rectifying the problem causing least disruption to your business as possible.

I would definitely recommend Metro Rod to my friends and colleagues; they get the job done quickly and effectively."

Brian Moran Managing Director
BM Wholesale Foods

arrived within an hour

I recently called on Metro Rod to carry out an emergency visit for a problem that my Mother had at her home. The service that we received from Jo Yates and the team was 1st class. The engineer arrived within an hour and quickly diagnosed the problem. The drains were cleared and everything was sorted by the end of the afternoon.

I would not hesitate in recommending Metro Rod again to any friends, family or business contacts.

Mr Alcock

I will be recommending Metro Rod to all my family and friends!

"I would like to thank all the staff at Metro Rod (Mid lancs).

From my initial call right through to the issue rectified I can honestly say the customer service i received was second to none!

Tom the engineer that came to my property was punctual, knowledgeable and friendly and diagnosed the problem quickly.

I will be recommending Metro Rod to all my family and friends!"

Raymond
Hindley Green

minimal mess and disruption

"Can I please pass on my appreciation to one of your engineers Tom Woodcock

Tom attended Tameside General Hospital to clear a particularly difficult blockage in the drains on our Children’s Ward. I would like to thank Tom for his professional, conscientious and upbeat attitude at all times whilst onsite, staying late with our own engineer to attempt to solve this issue and seeing it out to its resolve, ensuring that minimal mess and disruption was caused.

Please pass this on to Tom and thank you again"

Martin Helliwell Technical Services Supervisor - Engie
Healthcare & Education

Metro Vac

"Just wanted to let you know that your guys came round this morning and did a fantastic job cleaning my gutters. They were very nice and a credit to your Company."

Lisa Potter HR and Office Manager
Wigan Youth Zone

helpful and friendly

"A massive thank you to the two gents who came out on an emergency call out this evening to sort out our drainage problem. We were really panicked today after noticing a blockage particularly because we have a little boy in the house. The guys were so helpful and friendly. They are a credit to you and they delivered a service with a smile. They sorted the problem out really quickly. We would definitely recommend your service to anyone else :) MASSIVE thank you."

Mr & Mrs McMahon

I was impressed

"I recently called Metro Rod on a recommendation from my son, whose company have used them for drainage work on a building site that he was involved with.  I have had problems for a number of years with various bad smells from my drains and the situation came to a head when I had sewage come up in my back yard last week.  From the minute the phone was answered by Phil I felt at ease, he listened to what I had to say and asked me when was the best time for them to attend, they worked around me.  That afternoon when they arrived I was impressed, the engineer was on time and was clean and tidy and very polite!  He dealt with my problem quickly and the engineer was done, tidied up and out of my house within the hour.  Very efficient service, very highly recommended.  Thanks all."

Mrs S

Couldn't fault them

"Metro Rod (Merseyside) are a fantastic, professional and reliable drain service. We have used these guys as a sub-contractor on our books to help cope with demand over the horrible winter periods! Couldn't fault them at all, fast response via email and promise to be out within 24 hours for us, they were on the job the same day or night! We most certainly use this team as our first point of contact for any drain or plumbing care needed. Thanks for all your hard work Jenny, John and all the team!"

Chris
Stone Facilities Management

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