Get in Touch

SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

Advice - None

Metro Rod Cardiff attending a domestic property for blocked drains in the back garden - Mrs Belward left the below feedback -

Quality of Work - 5

Courtesy of Engineer - 5

Speed of Response - 5

Value for Money - 5

Appearance of Engineer - 5

Advice - None

Mrs Belward

could not fault the communication & response times

We were called out to the Pryzm Night Club in Cardiff as they were having major maintenance problems and had to shut the kitchen off. The manager left the following feedback via email -

“Can you pass my thanks to Danielle & the team, during a very stressful time I could not fault the communication & response times. They helped us solve a major issue as swiftly & efficiently as possible.”

Pryzm Night Club

brilliant

At the beginning of the month we carried out some work for the Forestry Commission in Brandon at St Helens Picnic Site, Santon Downham, Brandon for the Forestry Commission, this involved pumping out residual treated effluent from the land drain pipe, a CCTV survey to establish if a pipe problem was with biofirm or a tree root infiltration and High Pressure Water Jetting the land drain.

We received some lovely feedback from Louise Askew at the Forestry Commission, she said:

"Everything has seemed just fine by us. Your efficiency as a company to get the paperwork to us is brilliant and the staff on site were helpful and got on with the job in hand very well. We would definitely use you again and recommend you if anyone asked."

Forestry Commision

great guys

We recently attended a Fish and Chip Shop in Ely and provided them with a CCTV survey; the business owner had some very positive things to say about us;

"Great service, great guys, you provided everything I wanted to do with the survey and more, thank you".

It makes our day when clients say such nice things.

Fish and Chip Shop in Ely

no baffling technical terms

"So refreshing to have someone here who could not only solve the problem but explain it in language I could understand (no baffling technical terms). Issue resolved and now a pleasure to brush teeth without the worry of a certain unpleasant waft coming up the plug hole! Thank you Metro Rod - great service."

Mrs Dutton

professional and courteous

Engineers were professional and courteous. Job well done.

Colin Chin
Domestic

I am so happy with the work

"I am so happy with the work that was carried out at my property. Jack arrived at my property at the specified time I was told by Carl the Operations Manager. Jack had a very smart appearance in his Metro Rod uniform along with a very polite manner, he told me he absolutely loved his job. The works were carried out efficiently and if I need any further works I would request Jack to carry them out. I am going to recommend Metro Rod to all my family and friends, what a brilliant service."

Mrs J Field

did an excellent job

Hi, We just wanted to commend your company on good service. We had a major blockage in our house drain and within an hour of reporting it to Anglian Water your operative was on site. He did an excellent job and was very thorough and professional. It's common to get poor service so often these days, we just wanted to give credit where it is due, it makes a pleasant change! Regards

Mrs Blake

Pages