Get in Touch

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Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

Testimonials

Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words

92
100

did an excellent job

Hi, We just wanted to commend your company on good service. We had a major blockage in our house drain and within an hour of reporting it to Anglian Water your operative was on site. He did an excellent job and was very thorough and professional. It's common to get poor service so often these days, we just wanted to give credit where it is due, it makes a pleasant change! Regards

Mrs Blake

very professional

"I have called Metro Rod out a couple of times to my business premises. All the engineers that have been to site are knowledgeable and polite. The office always keeps you informed of where the job is up to. The experience from ringing a job through to getting the job completed is very professional. They always look for a cost effective way of rectifying the problem causing least disruption to your business as possible.

I would definitely recommend Metro Rod to my friends and colleagues; they get the job done quickly and effectively."

Ms P O'Grady

Rated People - 5 out of 5 stars

“We had a short telephone conversation and the gentleman Carl was very helpful. He told me that the job sounded like it should really be done by my Local Water Authority as my drain was shared and I should not need to pay for anything. His useful tip saved me a lot of money and I am very grateful to him for his genuine honesty.”

Rated People - 5 out of 5 stars

Mr P Aylett

more than happy to endorse Metro Rod

Bedfordshire Police Estates Department often need the specialist services that Metro Rod provides, to attend drainage and plumbing issues at properties throughout the county.

We are very pleased with the service provided by the team lead by Ashley and Tracy.

From the point of initial call to the engineers on-site all staff are friendly, courteous and highly committed to dealing with any problems encountered which can include a basic blocked sink, full descale of urinals to servicing of large administration facilities.

The fact that all Metro Rod staff have been CRB / DBS checked prior to employment and carry Identification Cards at all times really helps in authorising access to our properties especially in the higher security areas.

We are more than happy to endorse Metro Rod to anyone requiring a swift, professional and cost effective drainage service.

Thank you very much for your company's continued support

Bedfordshire Police - Estates Dept

understanding the real issues and difficulties

"We have now been using Metro Rod for many years at our large industrial plant here in Milton Keynes and the service we receive from them cannot be faulted. When we have a drainage or plumbing issue on site their reaction times are extremely quick day or night understanding the real issues and difficulties faced by their clients. Metro Rod engineers all have a very comprehensive technical knowledge and when things get complicated are always there to get the job completed in the most cost effective manner. In our opinion the real difference that Metro Rod offers is that their trained engineers are always in control, carrying out their duties to a very high standard in terms of their work & health & safety awareness which is why we are so keen to continue using Metro Rod to provide the solution to all our drainage related work."

Mr B Farr

The staff are helpful, always cheerful, even in adversity

"We have used Metro Rod (Bedford) on many occasions over the years and find them to be very quick to respond to our requests for assistance. The staff are helpful, always cheerful, even in adversity. Metro Rod's drainage engineers are highly skilled and work with the utmost integrity even when dealing with the most complicated/difficult of jobs. They have never taken advantage whilst invoicing proving to be honest and only charging for the work that has been carried out and no more."

P.Chatfield
Central Bedfordshire Council

Friendly, Pro-active and Very Helpful

"What a pleasure it has been having your guys on site – friendly, pro-active and very helpful – nothing is too much trouble for them! If they say they will do something then that’s exactly what they do, if they say they’re going to be here at a certain time, that’s exactly the time they turn up!

It is a rare occurrence to find contractors who actually take pride in what they do!

Thank you!"

Miss E Brooks

"Would recommend these guys."

"We have used Metro Services Group for many years here at our site in CMK and the service that we have received has always been superb. I would recommend these guys to anyone that needs a plumbing or drainage issue resolving."

Mr R Mee
MK9

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