We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

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As you may have seen, the charge to use the toilets in 3 of the busiest train stations, has been dropped. The decision was made after Network Rail chief executive Andrew Haines, finally listened to what his passengers had to say about the charge. The stations that now offer free use of toilets are; London Liverpool Street, London King’s Cross and Edinburgh Waverley station.  

Commuters are extremely happy with the decision, as many have said how much it relieves the stress of travelling when there is a free toilet to use, especially if they are in a rush and do not have time to fumble around in their pockets for loose change. This also benefits those who may be suffering from a medical condition, as paying to use the public toilets when you can’t help it, really isn’t fair.  

Now that these toilets are free to use, it is important as a nation that we ensure that the toilets are kept clean and safe to use. They must be respected, and this means, no stuffing lots of tissues down the loo, no flushing wet wipes, sanitary products or anything else that isn’t meant for the toilet. If these toilets are to become blocked often or misused and abused, there is a possibility that the rail network will bring the toilet charge back, therefore, remember to take care of the toilets now that we have them for free.  

If you accidentally block a public toilet, it is quite a panicky situation, as you don’t want the toilet to start overflowing onto your nice new work shoes. There are a few steps that you can take if this ever happens to you.  

First, always look around the cubicle to see if there is any equipment that you may be able to use to clear the blockage. This may be a toilet cleaning brush or a plunger. If you can find one of these two items, gently use them to alleviate the blockage if possible. It is important not to make the blockage get worse, as this may lead to more serious problems. 

Second, if you are in a rush, or simply don’t know what to do, tell a member of staff around the station. They will be able to notify those who are able clear the blockage and clean the cubicle. If the blockage is left, it may deteriorate if it is continuously used and turn into a much bigger problem. 

If you need any advice on unblocking the loo or smelly toilets, get in touch with Metro Rod Brighton and Gatwick and we would be more than happy to discuss the issue with you.  

If you need to contact Metro Rod Brighton & Gatwick for any drainage problems, blocked toilets, overflowing manholes, CCTV surveys, gutter cleaning or anything of the kind, you can call us on 01293 989 345, visit our website at www.metrorod.co.uk/brighton or take a look at our Facebook page! 


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