As a franchisee you can be sure of receiving the best possible support and expertise to allow your business to thrive. Technology is an important part of this and it is vital that as a business, we constantly look for ways to improve our processes.
As a franchisee you can be sure of receiving the best possible support and expertise to allow your business to thrive. Technology is an important part of this and it is vital that as a business, we constantly look for ways to improve our systems and processes.
We provide a suite of IT applications and services to support your business including :
App 1 – Works Management
The first app is a powerful works management system. It was designed to allow us to log and track the progress of works throughout our network of suppliers. It is delivered via a flexible web-based platform, allowing access 24 hours a day, 7 days a week via desktop, tablet or phone.
App 2 – Android technology
This app is a state-of-the-art Android solution, used by our engineers to receive work, conduct risk assessments, record work completed and observations, and to capture photographs and site signatures. It means that your engineers can quickly and efficiently record what they are doing and allows you to continuously monitor work in your franchise.
App 3 – Customer login portal
This app allows your customers to log jobs online and access our records about work we have undertaken with them. In our aim to be transparent and efficient, this service was found to be highly desired by our customer base.
If ‘technology isn’t your thing’ – don’t worry! Metro Rod employ a full time IT systems trainer who can provide individual and group training nationally. We also provide 24 hour, 7 day a week support for the system, free of charge to all franchisees.