Great feedback received today from one of our commercial clients via email - 'Thanks Vicki - just to say the service from you guys is outstanding!'
Metro Rod Cardiff love having great feedback from our clients, whether its from clearing a blocked drain or carrying out a drain CCTV survey.
Metro Rod Cardiff were recently called out to a Primary School in Barry where they had a blocked drain on site, after sending out a thank you letter and feedback card we have received the following feedback from the school -
Quality of work - 5 Value for money - 5 Conduct of engineer - 5 Speed of response - 5
Comments - 'Excellent first class service!'
Metro Rod Cardiff are always happy to receive feedback from our customer.
Metro Rod Cardiff recently received the below feedback after we were called out to a blocked foul manhole -
Quality of work - 4 Conduct of engineer - 5 Value for money - 4 Speed of response - 5
Comments left by customer - ' I would use Metro Rod again'
We were called out to a domestic property who requested a look-see camera survey to identify some on-going issues, the customer kindly left feedback -
Quality of Work - 5
Courtesy of Engineer - 5
Speed of Response - 5
Value for Money - 5
Advice - Very pleased with service! Engineers very helpful! Thank you!
Metro Rod Cardiff attending a domestic property for blocked drains in the back garden - Mrs Belward left the below feedback -
Quality of Work - 5
Courtesy of Engineer - 5
Speed of Response - 5
Value for Money - 5
Appearance of Engineer - 5
Advice - None
We were called out to the Pryzm Night Club in Cardiff as they were having major maintenance problems and had to shut the kitchen off. The manager left the following feedback via email -
“Can you pass my thanks to Danielle & the team, during a very stressful time I could not fault the communication & response times. They helped us solve a major issue as swiftly & efficiently as possible.”
We attended a Mr Custerson's property through his insurance company - Mr Custerson left the following feedback -
Quailty of work - 5 Courtesy of Engineer - 5 Speed of Response - 5 Value for Money - 5 Appearance of Engineer - 5
Advice - None, your service was first class.
Metro Rod (Cardiff) were call out to Shahid Mehmood's property and he left the following feedback -
Quality of Work - 5 Courtesy of Engineer - 5 Speed of Response - 5 Value for Money - 5 Appearance of Engineer - 5
Advice - For me the services are excellent.