Most Frequently Asked Questions – Metro Rod Coventry & Leicester

 

When it comes to blocked drains, drain maintenance, drain repair Metro Rod Coventry & Leicester is your local drainage company, providing expert drainage services 24-hours a day, 365 days a year! our engineers are the most professional, trusted specialists around.

We are regularly asked different questions regarding blocked drains, how we unblock drains and prevention of blockages.
From guttering to pre-planned maintenance, find our answers below to the top 5 asked questions.

1   How do I know if I have blocked drains?

Blocked drains are a nightmare. Blocked drains can cause much unwanted stress and high costs, so it’s best to spot it as early as possible to prevent further damage. There are a few early signs of a blocked drain occurring, below we have put a list together of possible signs associated with blocked drains:

Smelly Drains: Blocked drains can give off very unpleasant odours. Smelly drains can be caused by blockages created by food debris. With the food slowly decomposing it creates noticeable bad smelly drains.

Slow Drainage: Blocked drains can slow any passing water through pipes. The water must make its way around the blockage or filter through it to pass. If your water is draining slowly, it is likely you have a blocked drain.

Raised Water Levels: If you have a blocked toilet, the easiest way to detect a blockage is if the water rises higher than normal when you flush the toilet. If the water rises extremely higher, this could be more serious than just a simple blocked drain.

Strange Sounds: If you can hear ‘gurgling sounds’ from you drains, this could also be a sign of blocked drains. The gurgling sound is created from trapped air in the drain that is escaping when you run water.

If you find yourself stuck with a blocked drain, we can help!

If it is necessary for you to call a professional to unblock your drain. Give Metro Rod Coventry & Leicester a call today and let our professionals unblock your drain safely and effectively so that you can get on with your day.

2   What if the engineer doesn’t know what is causing the drainage issue?

Unfortunately, a high percentage of your drains are not visible, making it difficult for our engineers to find the problem with your drains if the issue is not obvious. A CCTV survey allows our drainage experts to take a closer look at your underground drain pipes.

If you’re facing reoccurring blocked drains or need to inspect your drains for any other reasons a CCTV survey is the answer. A CCTV Survey can accurately diagnose any underlying issues, which is critical for cost effective maintenance. Here at Metro Rod Coventry & Leicester we are industry-leading experts in CCTV Surveys, pre-planned maintenance and drain repair, with innovative technologies. The iTouch Live CCTV System, for example, allows us to provide completely transparent and virtual, real-time reports directly to you. Using iTouch Live, the data collected from the site is streamed in real time to the local office for processing. In most cases, your inspection report has already progressed to the next step before our engineer has finished packing up his tools. With geography no longer a factor, our team of technical support managers are also able to provide instant technical assistance to each of our local offices, ensuring that even the most complex of cases is analysed efficiently. All of this means that we can conclude each of our inspection reports far more quickly than before, allowing us to closely evaluate the problem and report back to you on the most effective solutions to your problem. Each report can be delivered instantly through our live web portal, or should you prefer, we can still place a printed copy and a DVD in the post to you.

As an alternative to the iTouch Live CCTV survey inspection, we can also offer reports using the traditional WINCAN reporting software. Metro Coventry & Leicester are the industry-leading experts in CCTV Surveys, pre-planned maintenance and drain repair, with innovative technologies.

3   Why is my toilet overflowing?

The higher the water seems, the more extreme the situation could be and could be more serious than just a simple blocked drain. Whether you decide to tackle toilet unblocking yourself or call us at Metro Rod Coventry & Leicester, we understand this will depend on time, cost and urgency. If you try to unblock your toilet but find you still have a blockage that just won’t go away, give us a call and we will be more than happy to send one of our professional engineers out..

4   Why is there waste coming up from my drains?

We don’t like waste emerging from our sinks, residential or commercial, the site is horrifying. Usually, blocked sinks are caused by FOG: Fats, oils and grease. Nearly half a million tonnes of FOG enters the UK sewerage system every year and cause blocked drains. The grease sticks to the walls of our pipes and builds up, eventually leading to blocked drains. Fats and oils then damage wastewater equipment which generates costly repairs. If FOG reaches a natural watercourse, they can cause damage to the environment. This could mean a blocked sink in your commercial kitchen – imagine that happening at your busiest time of the day, lunch hour? Oh no! We suggest you:

Residential – Use a fat trap (a lined, disposable container) to pour your waste grease and fats into. Or keep a kitchen caddy for food waste – it’s healthy for your drains and pipes as well as the planet!

Commercial – Install a new grease trap in your kitchen or if you already have one, replace or maintain this efficiently. Grease Traps are designed to intercept FOG and solids before they enter a wastewater system.

Here at Metro Rod Coventry & Leicester, we can install a brand-new grease trap or replace an old grease trap. This will help prevent blocked drains and protect your pipes.

5   How do I prevent my drains getting blocked?

There are very simple ways of protecting your pipes and preventing blocked drains. Simple steps such as using a plug hole strainer and removing food waste from plates before washing.

Here are some Do’s and Don’ts:

Bin it, don’t flush it!

Toilets are only designed to remove human waste and toilet roll. You can buy wipes that say they’re ‘flushable’ on the packaging, but most people don’t realise, they can take years to break down and are a major cause of blocked pipes. Other items like sanitary products, condoms, cotton buds, nappies and hair can block your pipes too and could result in a flooded bathroom.

Keep sinks fat free!

Don’t wash away leftover fat, oil and greasy sauces down your sink. It can solidify in your pipes like a block of lard, creating a blockage that stops waste water draining away, meaning it could come back up through your plug hole.

Bin it for Coventry & Leicester!

Let leftover fat, oil and grease cool, then pour into a suitable container and put it in the bin. Wipe pots and pans out with kitchen roll before washing up or placing in a dishwasher. Sink strainers are a great idea for catching stray greasy food scraps too.

Do you have any more questions?

If you feel we have not answered your questions above, please don’t hesitate to contact us, we can help with anything from a blocked drain to drain repairs & maintenance services. Our friendly local team are here to help” – Metro Rod Team Coventry & Leicester.

Get In Touch With Us: 

Visit: Metro Rod Coventry

Call us on: 02476 664610

Email: Metrorodcoventry@metrorod.co.uk

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