Did you know that Metro Rod are members of Checkatrade?

This means we are amongst the most trusted professionals in the business.

When you choose us to unblock your drains or carry out a CCTV survey, you will always be in safe hands. This is because ALL Checkatrade members, ourselves included, have agreed to:

• Be honest in all dealings with you
• Tell you about any call-out fees before coming to you
• Let you know straight away if they can’t do the work
• Keep appointments and arrive on time (calling in advance if they need to reschedule)
• Be realistic about when they can start work and how long it will take
• Be courteous. Treat you, your property and belongings with respect
• Keep you in the picture about all aspects of the work
• Return phone messages promptly
• Create an additional contract for variations from the original agreement
• Deal with complaints promptly and professionally
• Never demand cash payment
• Never be verbally or physically abusive or threatening to a customer in any way
• Not obtain work through cold calling

So, if you call us out to unblock drains, clear gutters or carry out a CCTV survey, as Checkatrade members, we will give you a feedback card up front, before we start any work at your home or business premises.

After we have finished any work for you, you can then complete the form and send it FREE to Checkatrade. They then let the public know how we did. If you prefer, give your feedback online.

These reviews all add up and form the basis of a ‘large window’ of tradespeople that you can then choose from in the future. The benefit is huge – you can read reviews from customers, exactly how they have been written and then select from the best. This means that when you have a blocked drain or require a CCTV survey to be carried out, you can read about our previous work before deciding to pick Metro Rod. And the database is growing –

Last year over 12 million people* trusted Checkatrade to help them find a reputable tradesperson.

About our members

Checkatrade runs strict background checks on tradespeople before they can become members. Once they join, members agree to have feedback from their customers put online for all to see. Over 3.5 million have been published to date. You can visit Checkatrade’s FAQs here, for their process on how they publish feedback.

Members promise to meet The Checkatrade Standard.

No other directory of tradespeople uses this model. The background checks and public feedback ensure that only reliable and trusted tradespeople get work through Checkatrade. They make sure that you can find someone outstanding, like Metro Rod, to get the job done.

Read Our Testimonials and Feedback Here

Metro Rod Bedford and Milton Keynes are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers here.