FAQs
If you’ve got a question about drainage, we’ve got the answer. Search our Frequently Asked Questions to find out what we get asked most, and how our services can help you.
We understand that blocked pipes and drains cause problems. Whether as a result of fats, grease and items such as wipes, damage or end of life, you need to be able to rely on us to clear the blockage or repair the damage quickly and effectively.
We’re UK’s most recognised, most respected drainage team
Whether you need help with blocked drains, overflowing manholes and gullies, blocked toilets, sinks and dishwashers, investigating bad smells, clearing commercial pipes, dealing with appliance flooding or drain repair, we’re known for our professionalism, technical ability and approachable, friendly manner.
We’re where you need us to be, when you need us
Our UK-wide, locally-based network of domestic drainage specialists work tirelessly to be your supplier of ‘first time fix’ drainage solutions.
We tailor every solution to meet your specific requirements and you can rest assured that every solution we implement is designed to deliver complete customer satisfaction. We work hard to ensure everything we do is cost-effective, value for money and resolves the problem first time.
Skilled engineers
Our engineers are amongst the most highly trained and accredited in the UK. This includes accreditation in High Pressure Water Jetting, National Road and Street Works, Confined Spaces Works, Asbestos Awareness and Basic Food Hygiene. Our engineers are also CRB/DBS checked, as standard, and carry relevant ID cards, so you can be sure that you’re working with the very best, safest pair of hands in the business.
Talk to one of our domestic drainage specialists
You can talk to your local Metro Rod domestic drainage specialist by going to Find Your Local Service Centre. We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively you can call our emergency helpline on 0800 66 88 00.
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Drainage Services
We provide a full range of drainage services to both commercial and domestic customers. From unblocking drains to CCTV surveys, septic tank emptying to drain mapping, we are on call to help.
Customer Case Studies
We know our drainage engineers deliver a fantastic service – day or night. Read more about how they have helped our customers with specific drainage issues.
Your Local Service Centre
Whether you have an emergency, or a general enquiry, you can find your closest Metro Rod centre using our postcode finder.
