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We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Pump Repair Services

Expert pump engineers available 24/7 for your pump failure and pump repair needs.

Get In Touch

We’re here to help you – however complicated, large, remote or inaccessible the problem. Contact us today to speak to one of our commercial drainage specialists.

Or: Find your local service centre >
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When a pump station fault occurs, a quick response is required to address any issue or underlying problem such as a failed pump, failed control system component or blockage. With full UK coverage and expert engineers on hand, rest assured we can provide a professional, fast response, and tidy work with exceptional customer service that will have you back up and running in no time.

Pump station breakdowns can cause huge amounts of inconvenience and disruption to your working day. Whilst it may be tempting to switch the control panel into manual and override the warning lights, we strongly advise getting a professional in to take a look. A simple issue addressed quickly can save a much bigger problem from occurring if left unseen to – causing more inconvenience and unwanted business costs.

Causes of Pump Station Failures

A fault can usually be identified by the warning light and/or audible alarm on your control panel, or if you notice foul smells. Causes for this could be:

  • Debris or fat, oil and grease built up in the pump chamber
  • A blockage in the pipes leading to the pump chamber
  • Wear and tear on the pump
  • Electrical faults
  • Float faults
  • Rust and corrosion

Pump Repair Services

If there is a fault in your pump station, we will be on-site quickly to identify and fix the issue, minimising any disruption. At Metro Rod, all our engineers are trained to the highest standards and are experienced in confined space working. We also hold many accreditations including Alcumus Safe Contractor and Confined Space training. You can view all accreditations here.

We have the technical ability to not only get the job done but fully understand your business and provide tailored solutions which can help maintain your pumping station.

Pump Maintenance Services

To prevent future disruption, we also offer a pump maintenance service. Having a regular service and cleaning can prevent blockages and identify any causes for concern before they become a problem. A service can be scheduled around your business’ operations to help prevent any downtime and tailored to the size and load of your pump station. You can find out more about maintaining your pump on our pump maintenance page.

Contact Metro Rod

To discuss a failure or repair on your pump station, contact your local depot or call our 24/7 emergency helpline on 0800 66 88 00.

Pump Repair Services FAQ's

How long will it take to get my pump repaired?

The time it takes to carry out pump repairs can vary depending on the problem at hand.

Our engineers carry a range of common components which are subject to failure and can often have your pumping station working in a matter of hours. Where major components have failed, we can often re-configure the system to run on a single pump until spares arrive.

Typically when a pumping station fails, it’s designed to allow up to 24 hours use before it overflows. If you’re worried about the pump overflowing, we can also offer additional assurance using our fleet of tankers to remove the contents until a permanent repair is completed.

How much will it cost to get my pump repaired?

Pump designs vary enormously depending on size and the distance they pump the effluent. Our local engineers will be able to provide you with an indication of the costs, however, before they start the work they will carry out an initial investigation and be able to provide a full quote.

Want to discuss your pump maintenance?

Complete the form to send an enquiry or call us on 0800 66 88 00.

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