"I have been nothing but impressed with Metro Rod. Whilst I have had a complete nightmare with insurance companies and another drainage company, Metro Rod have always provided a professional service.

The engineers were efficient, I got courtesy calls from their local office regarding arrival times which other companies failed to do. They completed the job well, made good and gave me all the advice I needed.

I will only deal with Metro Rod going forward".

Mr G. - Colchester, Essex

"Just wanted to say thanks and that they did a great job and was very respectful"

Please pass on to your engineer Martin.

Nigel carried out a job on a domestic property recently.  The customer called us and simply said

"Nigel did a top job - he is a good man"

Thanks very much for letting us know!

We always welcome feedback, it judges our current service performance and informs us to improve in any areas necessary. We were delighted to receive these comments from Mrs. Cowles in Bromley "I just wanted to write a quick note to commend Andy from the London SE Team who responded to an insurance company request to clear a blocked toilet drain yesterday. Despite it not being a straight-forward fix (old house with multiple additions over the years), Andy's commitment, sheer determination, perseverance and hard work got the job done in the end. He was professional, polite and respectful, and saw the job through, where many would have given up and 'passed the buck'. We are truly grateful, and enormously impressed. Following this encounter, we wouldn't hesitate to recommend Metro Rod to friends and family. Thank you!!"