"I am so happy with the work that was carried out at my property. Jack arrived at my property at the specified time I was told by Carl the Operations Manager. Jack had a very smart appearance in his Metro Rod uniform along with a very polite manner, he told me he absolutely loved his job. The works were carried out efficiently and if I need any further works I would request Jack to carry them out. I am going to recommend Metro Rod to all my family and friends, what a brilliant service."

I would like to express my heartfelt gratitude to your Exeter office, their customer service today when I dropped my van keys down a drain was just brilliant.

I didn’t get the name of your engineer or the guy in the office, but they were just fab. Quick response to my issue they were polite and professional. The keys were out of site, in a stinking filthy drain with many used needles in it, not a pleasant job.

If it was just the keys which I had dropped I may have just left them as I have a spare set, but also on the key ring was a key fob with ashes in it, which has great sentimental value to me.

Please pass on my thanks to the Marsh Barton, Exeter crew, I can’t thank them enough.

Kind regards

Sue

The way the girls in the office and the engineer have worked it all out is very good, fantastic service.

5 Star Feedback from Ponteland!

"Your plumber arrived exactly when he said he would and carried out a thorough job in a timely and professional manner. Good plumbers are like gold dust and having now discovered you I will share your merits with all!

Thank you - I have no hesitation in coming back to you with future works."