We do work for several Social Housing Clients in the North East, they rang to say that they had an emergency blocked drain and the tenant had no use of their toilet. We were able to get someone out within one hour to resolve the issue for the tenant. The Social Housing Client had this to say:

"Thank you for such a prompt response, this is a great service"

We are pleased we were able to help resolve the issue quickly for the client.

After having a serious problem with our toilets and drains which could have resulted in my School being closed, I called Metro Rod and explained our problem. They were understanding and recognised the seriousness of the situation. An immediate call out to deal with our problem was then arranged.

Due to the efficient and professional manner of the office staff and the people they sent out; we were able to fix the problem and keep the School operating. I would not hesitate in calling on their services again.

"I would like to thank all the staff at Metro Rod (Mid lancs).
From my initial call right through to the issue rectified I can honestly say the customer service i received was second to none!
Tom the engineer that came to my property was punctual, knowledgeable and friendly and diagnosed the problem quickly.
I will be recommending Metro Rod to all my family and friends!"