"I am so very grateful for the engineer's coming out late in the evening to carry out works on my drainage. They were very quick in response time and put my mind at ease. Thank you for that."

Eddie recently attended a job and the customer was delighted with his work, so much so that we received the following email;

"I write in connection with a drain blockage in my home.  The problem was attempted to be cleared by the property owner who failed to resolve the issue and then called in your company.  Within a few hours your company called and the man who was to do the work was Eddie Brewster.  My purpose in writing is to say what a good and polite man he is and further to say how he very quickly identified the problem and very soon set about dealing with it.  I am totally satisfied, together with being so pleased with Mr Brewster's very thorough work and consideration for my circumstances as he rapidly cleared andd thoroughly checked all of the other fittings using the drainage system.  Mr Brewster was satisfied with all of my drainage arrangements and he assured me that all was well and left my home in a clean and tidy condition.

Please will you offer my thanks to Mr Brewster for his professionalism and the knowledgable way in which he performed the necessary work.  It is with my greatest pleasure that I write this, I can confidently say that you have a very good man in Mr Brewster in everything that he did.

...that when your engineer (Philip) called to unblock our drain he was very pleasant, clean, tidy, polite and decent. I have nothing but positive comments to say about him. He sorted the problem quickly and professionally in a very pleasant manor.

Mrs Smith - Norfolk

When our Qualified Plumber Carl Visited a domestic site in Wilmslow, We rang our Client Mrs. Heliwell to get some feedback on our work and she couldn't praise our engineer enough. She stated "He was a very polite and hard working man who knew his stuff. He advised what the issue was and what parts he needed. He was gone 20 minutes while getting the parts and resolved the issue efficently and effectively." She would "Definitely recommend Metro Rod to anyone in need."