FAQs
If you’ve got a question about drainage, we’ve got the answer. Search our Frequently Asked Questions to find out what we get asked most, and how our services can help you.
We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.
Willow Pumps now support Metro Rod drainage engineers with their extensive experience and knowledge of the pump services sector. From initial drawings to installation and maintenance, Willow Pumps understand the complexity of pump design and maintenance and can tailor a package to meet your business’ needs.
Our pump services include:
- Pump Station Design
- Installation of Pump Stations
- PCC -Precast concrete
- Package Pump Stations
- SFA Scheme – Sewer for adoption
- Pump Commissions
- Pump Adoptions
- Pump Service Maintenance
- Building Services (supply, installation of booster sets and storage tanks)
- Chlorinating of water tanks
- Treatment plant – supply, installation and storage tanks
- Water treatment
Design
Alongside Willow Pumps, we can support your project with any design requirements or specifications you need to meet. Working with mechanical & electrical (M&E) consultants and other contractors where necessary, we will create the plans needed to progress your development. Our experienced team are also available to carry out site visits prior to design and installation if required.
Installation
Regardless of size or complexity, we can work with you to make the integration of your pump station as seamless as possible. If water authority adoption is required on a pump station, we can handle the necessary works involved to ensure an easy handover process.
Service Maintenance
Combined, Willow Pumps and Metro Rod have hundreds of qualified engineers who can support your pumping needs with pre-planned maintenance contracts. We can pull together a tailored plan and ensure the work is carried out to a schedule that suits you and your development. For emergencies, the team are on hand 24 hours a day, 365 days a year.
About Willow Pumps
Established in 1992, Willow Pumps are passionate about providing excellent customer service and technical knowledge. They pride themselves on delivering value for money and the installation of quality pumps to ensure reliability for our customers. Acquired by Franchise Brands in October 2019, Willow Pumps and Metro Rod work together to deliver high quality, trusted pumping services.
To learn more about our sister company, Willow Pumps, visit their website.
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Drainage Services
We provide a full range of drainage services to both commercial and domestic customers. From unblocking drains to CCTV surveys, septic tank emptying to drain mapping, we are on call to help.
Customer Case Studies
We know our drainage engineers deliver a fantastic service – day or night. Read more about how they have helped our customers with specific drainage issues.
Your Local Service Centre
Whether you have an emergency, or a general enquiry, you can find your closest Metro Rod centre using our postcode finder.
