fbpx

We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Metro Rod Kent & Sussex were recently invited to tender by Brighton and Hove City Council for drain surveying works on their planned refurbishment of New England House.

New England House is a large industrial building comprising of eight floors, with 140 commercial units that accommodates a range of tenants. The building was erected in 1963 and can arguably be considered a challenge to survey due to its uniqueness, various alterations & adaptions, and lack of maintenance. The Brighton & Hove City Council is planning a full refurbishment to the existing building, and as such needed to update their understanding of the building with a full and detailed drainage survey.

Client Case Study Drain Mapping Services B&h Council

After a competitive tender exercise, Metro Rod was selected to carry out a full drainage survey. The work was undertaken over three days and the team at Kent & Sussex provided the Brighton & Hove City Council with regular updates. Due to the challenges of the New England House building, the Operations Supervisor at Kent & Sussex carefully guided the client through all the stages of the survey, as and when they were being executed and followed this up immediately afterwards with a very detailed explanation of the physical properties and condition of the drainage system. Although the client is a building professional, he appreciated the way the team relayed their findings in a prompt and detailed manner which enabled him to keep his team up to date.

During the project, Metro Rod operated in a live environment, and under the restrictions of COVID-19 in a safe, respectful, and professional manner. The team arranged themselves around the needs of the client’s business without any hindrance or complaint to ensure disruption was kept to a minimum and everyone on-site remained safe.

Testimonial:

“I am extremely impressed with the level of service and attention to detail that was provided by Metrorod. The team at Kent & Sussex were courteous, approachable, and professional throughout. Nothing was a problem and their calm, safe and professional approach was and is appreciated by staff and clients at Brighton & Hove City Council.” – Joe Beckett, Brighton & Hove City Council

 

For more information on how we can help you with all your drain mapping needs, contact us on 0800 66 88 00

We use cookies on this site to improve user experience. By clicking “ACCEPT” or accessing our site you consent to the use of cookies unless you have disabled them.

Accept
Details
Top