We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

When you need a drain repair we know you’ll be wondering if its your responsibility or the councils, and if it’s yours, will it be covered by insurance. 

Drain Damage

Whether its a leaking pipe, blocked toilet, or a collapsed drain you’ll want it to be fixed as soon as possible, so get in contact with Metro Rod Manchester who are experts in drain repairs. We are on call 24/7, all year round so you don’t need to look any further for a good quality, long lasting repair. Once you know the repair is taken care of you’ll probably be wondering whether you can claim it on insurance, so here at Metro Rod Manchester we have put together a brief overview on insurance and drain repairs. 

Are drain repairs covered by insurance? 

Whether or not your drain repair is covered by insurance, will depend on your insurance provider and the policy you have taken out with them. Generally speaking, most companies will only cover ‘accidental damage’ to your drainage system, which is quite vague and can cause confusion as to what accidental damage means. For example, corrosion to drains is seen as natural activity, and therefore probably wont qualify as accidental, even though you personally had nothing to do with the damage. 

Similarly, any drain repairs that are needed as a result of misuse and neglect will not be covered. So, if you have a blocked toilet or sink as a result of flushing the wrong materials or washing food down the sink, you wont be covered for this type of repair either. 

Which drain repairs are you responsible for?

In late 2011 the law changed regarding drain responsibility, water companies are now responsible for the maintenance of shared ‘private’ drains and the drains outside of the property boundary. You are only responsible for your personal drains. This includes any drains that take wastewater directly away from your house. 

An inspection of the drains could show that the problem isn’t located within within your property, and therefore it is not your responsibility so you wont have to worry about it. 

If it is within the remits of your responsibility, then Metro Rod will work to minimise disruption to your property. By using our ‘no-dig’ and ‘trenchless’ methods, in most cases we wont need to dig down to repair your drain, instead we use various lining techniques to fix the problem.


Metro Rod Manchester offer services from dealing with blocked drains, drain repair, CCTV surveys and septic tank maintenance. We believe in simple things and make sure we follow them through; available 24/7, professional, value for money service during and after the job and peace of mind in the fact that all our engineers are highly trained, DBS checked and fully insured.

Make sure you get in touch with us through any of the following:

Enquire through our website: https://www.metrorod.co.uk/local/manchester/

Get in touch with us via email: [email protected] 

Call us on 0808 208 2639

We any drainage needs, we are the drainage experts. We look forward to hearing from you soon!

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