FAQs
If you’ve got a question about drainage, we’ve got the answer. Search our Frequently Asked Questions to find out what we get asked most, and how our services can help you.
We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.
Bad smells coming from your drains are unpleasant. They are also an indicator that there may be a problem lurking in your pipes.
Identify where the smell is coming from.
Check for the build-up of organic waste such as rotting food, fats, and hair. Remove visible debris and then pour boiling water down the plug. Wait for a few minutes then flush through with cold water. If this doesn’t work a solution of baking soda and white vinegar may solve the problem. If the bad odour persists seek the advice of a drainage professional such as Cornwall’s Metro Rod.
Bad smells emanating from toilets or sewer pipes can be caused by blockages. Wet wipes, tissues, cotton buds, sanitary items, and hair are but a few of the many things that should be binned, not flushed. They get stuck in the pipework and cause a back up of waste matter. In this instance prevention is the best solution so only flush the three P’s – Pee, Poo and Paper (toilet). Sewer blockages can be difficult to clear and may need professional jetting. If you are concerned about a potential blockage we will be happy to help. We can establish both who is responsible for the repair (homeowner or water authority) and the best approach to the problem.
If you have concerns about continuing bad smells coming from pipes just give us a call and we will be happy to assist. We offer a 24/7 service covering the entire Duchy. Our engineers are never far away with great local knowledge and years of experience in the drainage service.
If you’ve got a question about drainage, we’ve got the answer. Search our Frequently Asked Questions to find out what we get asked most, and how our services can help you.
We provide a full range of drainage services to both commercial and domestic customers. From unblocking drains to CCTV surveys, septic tank emptying to drain mapping, we are on call to help.
We know our drainage engineers deliver a fantastic service – day or night. Read more about how they have helped our customers with specific drainage issues.
Whether you have an emergency, or a general enquiry, you can find your closest Metro Rod centre using our postcode finder.