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We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Metro Rod Cumbria understand the level of service and professionalism required by insurance companies when responding to customer claims & are able to deliver this throughout Carlisle, Dumfries, Lancaster & all the surrounding areas!

We provide:

• Drain Repair
• CCTV Surveys
• Sewer Inspection
• Pre Planned Maintenance
• Septic Tank Management
• Tanker Services
• Gutter Clearance
• Plumbing Services

We will fully support you in delivering an excellent claims experience for your customers from start to finish, with the highest standards of expertise and communication throughout.

Service Excellence

We understand the importance of prompt and timely action to claimants and we take ownership and manage each claim closely, putting your customer at the heart of everything we do.

Metro Rod Cumbria works for many of the areas major home insurance providers and we tailor our service to meet your specific requirements.

Professionalism

All Metro Rod Cumbria engineers are fully qualified, trained and insured to meet strict industry quality and safety standards. They are further supported by two specialist teams. One dedicated to health and safety and the second offering support on complex technical queries.

Metro Rod Cumbria continually invests in the development of our procedures, and the training of our staff to ensure we provide the highest work standards.

Technical Expertise

Our specialist experience and technical knowledge means we are able to efficiently undertake a wide range of works, identifying the most appropriate and effective solution to any drainage related problem.

Wherever possible we will deliver a “first time fix” to resolve a claimant’s problem, ensuring complete satisfaction for your customer.

Communication

We recognise how crucial this is to your customer’s experience and take pride in ensuring that you and your claimant are updated regularly from initial claim to ultimate resolution.

We are able to provide you with the convenience and consistency of a central relationship but with every individual claimant receiving a great local service.

Let Metro Rod Cumbria solve your claimants drainage problems and delight them on your behalf!

All of our engineers are fully qualified, insured, trained & DBS checked.  They also pride themselves on customer service just as much as you do.  So, no matter what Metro Rod Cumbria is your premier drainage solution!

We are here to help, 24 hours a day 365 days a year!

Visit our website atwww.metrorod.co.uk/cumbria

Call us on01228 648050 | Email us directly on[email protected]

If you have had work carried out by us, please leave us a review: Google My Business | Facebook

We love keeping up to date with all of our clients, old & new via our social media accounts!

Like us on Facebook | Tweet us on Twitter | Connect with us on Linked In | Follow us on Instagram

We look forward to hearing from you with any queries that you may have!

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