What is your job role at Metro Rod West Yorkshire?
"Picking up everyone’s slack… only joking – we work great as a team. My job role is Technical Surveyor. It is my job to quality check the CCTV surveys ensuring that they go out at an OS19x standard which is a recognised qualification within the drainage industry for pipe sewer inspections."
CCTV Surveys accurately diagnose any hidden issues with your drains. If you're suffering from reoccurring blocked drains, CCTV Surveys would be able to locate the blockage and show us what we're working with. Our CCTV surveys video data is collected straight from the drain survey site, streamed live in real-time, directly to our office for processing.
If your colleagues could describe you in three words, what would they be?
"Giddy, annoying but helpful."
What is the most rewarding part of your job at Metro Rod West Yorkshire?
"Payday. Just kidding, again! The most rewarding part would be being able to provide customers with a sense of relief when providing and explaining CCTV surveys. It's the best feeling – allowing them to go ahead with their planning of further works on their home for example with no underlying issues found."
If you're planning to extend your property or purchase a new one, it is very important that you give the whole property a check over, including the drainage system! A blocked drain or fractured pipe isn't something you will find on a viewing. The usual surveys you pay for before purchasing a property will most likely not identify a drainage issue so if you've never had CCTV Surveys, you won't know if your drainage system is up to approved standards for an extension.
What did you do before joining the Metro Rod West Yorkshire team?
"Before Metro Rod West Yorkshire, I worked as a Bistro Waiter at an award-winning spa. Sometimes personally waiting on celebrities! I’d tell you who but it’s top secret. Drainage is a very different area of work however customer care is exactly the same – always aim to do the best for our customers."
Oooooo no! Jordan, you can't leave us hanging like that - who've you waited on?!
Describe an average day in your role at Metro Rod West Yorkshire?
There isn’t such a thing!
He's definitely right there. At Metro Rod West Yorkshire we are a reactive company who work 24/7 hours a day to provide the best emergency service. From day to day we can be scheduling tanker jobs, dealing with blocked drains to cleaning gutters in many different sectors that we work in. Such as facilities management, hotels, schools, restaurants etc.
You’ve been given a giraffe as a gift. You can’t give it away or sell it. What would you do with your new giraffe?
Use it as a slide from my bedroom window – fast and fun exit!
If there is one thing you could change about Metro Rod West Yorkshire, what would it be?
"I would like to maybe work from home. This would give me a bit of peace and quiet and I’m sure my colleagues would say the same *laugh*."
Yes, I think we would agree, however, Kayleigh and Nathan are definitely as lively and loud as you Jordan!
If you were shipwrecked on a deserted island, but all your human needs—such as food and water—were taken care of, what three items would you want to have with you?
Lastly, tell us the funniest story you’ve experienced during your time at Metro Rod West Yorkshire?
"The time we told my colleague to transfer a customer through to our Further Recommendations department, on the extension ‘999’. She then nearly proceeded to transfer the customer to the emergency services, as she didn’t type the full number, just ‘999’."
You can rest assured that Metro Rod West Yorkshire has the expertise and technology to do the best possible job. Blocked drains, cracked pipe or damaged drains? Call your local drainage experts here in your local area for any/all drainage emergencies!
If you are experiencing reoccurring blocked drains, whether its an inside or outside drain, a CCTV drain survey could be the answer to your problem.
Thinking about extending your house, buying a new home or adding another property to your portfolio, our CCTV drain surveys are carried out to the highest standards and can give you all the information you need on your drains before purchasing.
We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00
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