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Who Should You Call – a Plumber or a Drainage Contractor?

27th May 2021

Who Should You Call – a Plumber or a Drainage Contractor?

When a drainage or plumbing problem arises, whether it be a blocked drain, a leaking pipe, or a faulty tap, you’ll need to contact a professional to fix the issue as soon as possible. However, a common challenge for many businesses and homeowners is not knowing which professional they need to call – should you phone a drainage contractor or a plumber?

Drainage Contractor vs Plumber 

So, you’ve noticed that your toilet isn’t flushing, or perhaps you’re having problems with your water flow, should you call a plumber to fix the issue or a drainage contractor?

If the problem in question relates to water entering your property, then you should contact a plumber. Alternatively, if the issue involves waste water or sewage leaving your property, then you require the expertise of a fully qualified drainage contractor.

To help you gain a clearer understanding, we’ve provided a few examples of water-related problems that require the services of a plumber and those that will need a drainage contractor to fix.

Problems a Plumber Will Resolve

  • A leaking or faulty tap
  • Repairs and replacements for a shower, bath or sink
  • Problems with a toilet tank
  • A leaking or broken radiator
  • A leak in your interior pipework
  • Discoloured water coming from your tap
  • If you’re experiencing low water pressure


Problems Drainage Contractors Will Resolve 

  • If something is blocked, clogged, or won’t drain away
  • If you’ve got a blocked toilet or sink and waste is backing up
  • Septic tank or cesspit emptying
  • Removal and disposal of waste or foul water
  • If you require a CCTV drain survey to inspect the condition of your drains


Benefits of Hiring Drainage Contractors

Drainage systems are an essential component of any property; however, they are complex in nature. If you suspect that you have a problem with your drains, then you’ll need to call a drainage contractor. Although a plumber will identify and fix the problem at hand, there are several advantages to hiring a drainage contractor. 

Experts in Their Field

Drainage contractors will have broad knowledge, technical expertise, and experience to fully understand your drainage system, right to the most minor details. Drainage engineers regularly undergo extensive training to ensure they are fully equipped to deal with any drainage concerns you have, no matter the size of the problem or challenging the access. Also, a drainage professional will not only help solve your problems but offer expert advice and recommended next steps to reduce the likelihood of similar issues arising in the future and help keep your drainage system in tip-top condition.

Utilise Bespoke Technology and Equipment

A universal term used throughout the industry is “prevention is always better than a cure”. Drainage problems often arise without you knowing and if left unresolved, these potentially minor issues can soon turn into a much larger one, which can be expensive and time-consuming to fix – but this is where a drainage contractor can help.

As well as delivering reactive drain repair and unblocking solutions, drainage contractors can also provide more complex services such as an in-depth drain inspection and survey. Utilising bespoke technology and equipment, a drainage engineer will be able to conduct a CCTV drain survey to examine the current condition of your drainage system and identify any existing problems with your drains. After the survey has been conducted, the drainage engineer can provide a detailed report of the results and offer suitable solutions, such as a pre-planned drain maintenance service, to prevent future drainage problems.

Fast and Reliable Service

Problems with your drainage system can be a real nuisance and disrupt your day-to-day activities. Whether it’s a blockage that needs clearing, a damaged drain that needs repairing or anything in between, you’ll want to find the source of the dilemma and fix it as soon as possible.

At Metro Rod, we provide a fast and reliable call out service 24 hours a day, 7 days a week, 365 days a year to minimise further disruption and ensure the problem is resolved quickly. All our drainage engineers are fully trained and equipped to deliver complete water in, waste out solutions at a time that suits you, day or night.

As the drainage contractor of choice for many commercial and domestic customers across the UK, Metro Rod can help you with any drainage, plumbing or pump maintenance problems you have. More than just your average rodding company, we go above and beyond to not only fix the problem but offer recommended next steps and cost-effective solutions to prevent future disruption.

Our sister company Metro Plumb can provide a wide range of clean water in plumbing solutions, from repairing a leaking tap to an entirely burst pipe. So, whether it’s a drainage or plumbing problem, or you aren’t quite sure, you can relax knowing Metro Rod and Metro Plumb are here to help 24/7/365, whenever you need us.

Contact your local depot or call us on 0800 66 88 00, and we’ll send the right person to fix your problem.

Talk to you local metrorod specialist

Talk to your local Metro Rod specialist

We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00

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