Customer reviews on Google
4.3 ratings of 30 reviews
Louise Ccs
a month ago
Mike Gilbert
5 months ago
Vicki Ritson
2 years ago
Russ Wyatt
5 years ago
Welcome to Metro Rod Bournemouth
At Metro Rod Bournemouth, we have the expertise and technological knowledge to resolve any drainage or pump station issue no matter where you are across Dorset. From Bournemouth, Poole and Christchurch across to Weymouth and Lyme Regis, up to Sherborne and Gillingham and everywhere in between. Whether you require drain unblocking, repairs or surveys, septic tank emptying, tanker services or routine pump station maintenance, we have you covered.
We pride ourselves on our customer service, providing businesses and homes across Dorset with reliable water in waste out solutions from locally trusted expert engineers. Our unrivalled response time and excellent first-time fix rates mean you receive a fast, professional, and trustworthy service tailored to your needs.
Our Services
- Clearing Blocked Drains
- CCTV Drain Surveys & Inspections
- Drain Repair & Excavation
- Tanker Services
- Pre-Planned Drain Maintenance
- Septic Tank Emptying & Cleaning
- Plumbing Services
- Drain and Asset Mapping
- Grease Trap Emptying and FOG Management
- Pump Services
The Metro Rod team can evaluate and service same-day emergencies with blocked drains in Bournemouth & Poole. With larger scale operations like Tanker Services and Septic Tank Emptying for larger drainage problems. Engineers are on standby yearlong for commercial maintenance with Grease Traps and Pump Services in Bournemouth.
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About Metro Rod Bournemouth
Metro Rod Bournemouth has been run by local drainage expert and franchise owner Martin Anderson for over 20 years. During that time, we’ve grown from operating 2 vans to our current fleet of 10 vans and 3 tankers. As a local, family-run business, the whole team works towards one goal – providing our customers with first-class, professional drainage services. We’re here to not only resolve the drainage issue at hand, from blocked drains to septic tank emptying, but also help prevent future disruption. Our 5-star service allows our customers to focus on what matters most, running their business or home, while we handle the rest.
All of our highly trained engineers are employed from the local towns and villages across Bournemouth, Poole and surrounding Dorset areas. They are fully qualified, DBS checked and truly experts in their field to provide you with a reliable, knowledgeable service you can rely on. Our engineers regularly undergo internal and external training from high-pressure water jetting to confined space and pump station maintenance to ensure they deliver industry leading service. We’re also proud to hold many accreditations across the Metro Rod group, including Alcumus Safe Contractor, Achilles and more. Plus, each engineer also carries a valid CSCS card.
Double winners at this year’s Metrorod Awards – Engineer of the year 2022 and Entrepreneur of the year 2022.
“The team here at Metro Rod Bournemouth understand the importance of putting our customers first. No matter how complex or small the job, we take care of our customers. From the initial contact through to resolving the drainage problem and continual support once the job has been completed, delivering award winning service is our goal.”
– Martin Anderson, Franchisee
Technology and Reporting
At Metro Rod Bournemouth, we’re not there to just fix the problem; our investment in the latest technology and reporting tools can help your business or home remain free from future disruption with intelligent, informed recommendations for planned drain maintenance. Regular drain cleaning, pump servicing and interceptor emptying are just a few of the maintenance services which, if implemented, will not only prevent the risk but also save you money by reducing the need for emergency call-outs and downtime on your site.
Metrorod Bournemouth in the Community
As well as helping local people with their drainage needs, here at Metrorod Bournemouth we always look to help in local community projects and events.
We proudly supported Dorset’s premier music festival Dorset Fest 2022.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Our Team
Richard Aaron
Managing Director
Philippa Aaron
Commercial Director
Mark Phillips
Sales Director
James Challenger
Technical Supervisor
Jason North
Operations Assistant
Ella Kerjenski
Scheduler
Sam Hills
Operations Manager
Chris Nias
Tanker Driver
Leon Nichol
Drainage Engineer
Lewis Hemmings
Civils Engineer
Ricky Taylor
Senior Drainage Engineer
Kirk Anderson
Foreman
Tyler Cox
Drainage Engineer
Brett Adaway
Drainage Engineer
Steve Hayward
Drainage Engineer
Jason Winder
Drainage Engineer
Dennis Hart
Drainage Engineer
Customer Reviews
Here's what our customers say about us
I had the pleasure in meeting one of the team, for an Urgent Job in Wincanton, Metro Read more
All good quick and efficient service thank you
What a fantastic team! I can't recommend Metro Rod in Bournemouth highly enough. Thank you to everyone Read more
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