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Metro Rod Bury St Edmunds

Blocked, broken or damaged drains? Call the drainage experts

  • Unrivalled response time – there when you need us
  • Professional service – during and after the job
  • Available 24/7/365
  • Peace of mind
  • Our Engineers are trained to high industry standards, DBS Checked and Fully Insured

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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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  • 24/7/365 Emergency Callouts
    24/7/365 Emergency Callouts
  • Always one of the fastest to reach you
    Always one of the fastest to reach you
  • #1 for professionalism and technical ability
    #1 for professionalism and technical ability
  • Approachable & Friendly professionals
    Approachable & Friendly professionals

Welcome to Metro Rod Bury St Edmunds – The Drainage Experts. We provide extensive solutions to the homes and businesses of Cambridgeshire, parts of Suffolk, Norfolk and the surrounding region 24 hours a day, all year round. Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems. For more complex drain management we provide services for Fats, Oils and Grease as well as Gutter Clearing.

Our friendly and experienced team, based in Ely, have a range of awards and accreditations. We offer a range of services from unblocking & maintaining drains to CCTV drain surveys, we can resolve your drainage problems of all kinds, across Cambridgeshire, parts of Suffolk and Norfolk. Whether you are in Royston, Hunstanton, Kings Lynn, Downham Market, Thetford,  Newmarket or Red Lodge and anywhere inbetween, we are there for you 24/7/365.

With a history of working with major UK companies and leading high street names, our professional, high standard services are available 27/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.

All of our engineers are fully trained, DBS checked and fully insured. They aim to to give you the highest level of service, from basic services such as blocked toilets and manholes, to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.

  •  Clearing Drain Blockages
  •  Inspection & CCTV Surveys
  •  Drain Repair & Excavation
  • Pipe Lining & Renovation
  •  Tanker Services
  •  Pre-Planned Preventative Maintenance

As a business we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.

“I am committed to bringing all of our clients the best technical solution and best customer service. I am very proud to employ dedicated engineers who have worked for me for many years and who take pride in a good job well done.

All of my engineers are based locally and trained to the highest industry standards, I am therefore confident that they have the right expertise and the right tools to correct any problem swiftly and safely. We are a phone call away should you need us 24/7 365 days a year.” – Kevin Russell, Co-Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of  their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or dropping us an email. 

Leave Us Some Feedback

At Metro Rod Bury St Edmunds we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Bury St Edmunds, please feel free to complete our short survey here.

Read Our Testimonials

Metro Rod Bury St Edmunds are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.

Metro Rod Careers

Looking for your next challenge? Visit our jobs page to see our latest vacancies.

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

Couldn’t ask for better service from Metro Rod Cambridge

F.O.G or to you and me Fat, Oil and Grease was the cause of a recent sink blockage in a Cambridge kitchen this week. We received a call from a residential customer who had a blocked, smelly sink. Our Engineer happened to be just around the ... Read morecorner from the property so was able to attend within 10 minutes of the call, the customer comments;

"I was happy with your service, I couldn't have asked for any better, your guy arrived within 10 minutes. He fully cleaned the drain, gave excellent advise, checked the flow and we were operational once again! Very reliable service and I am very happy to recommend you"

 

 

Bang on!

Perfect - bang on!
A residential client can't praise us enough this week. Having previously called out another drainage company who claimed to have cleared a blocked drain, our client faced another issue only days later...... The problem r... Read moreesurfaced when he came home to a garden full of sewage! He quickly decided to call out Metro Rod Cambridge to resolve the problem.

On attendance at the property, our engineer discovered the cause of the blockage to be 2 gardens up -not in the owners garden! The end of the drainage line was at the neighbouring property, not his own, so after checking this, the engineer could clear the run completely restoring flow right along the 3 properties.

The client says "your service was perfect, bang on! I'm only sorry that its cost me a lot extra to put a simple job right, I should have called you out 1st!"

A huge thank you!

Very impressed with your service
A residential Customer in Cambridge just called in the office to say a huge thank you to our Engineer, Neil for quickly and efficiently solving the problem with their blocked toilet. The customer had a bloc... Read moreked toilet right over the weekend and hadn't realised we offer a 24/7/365 emergency unblocking service so they battled on until they called us out on Monday to rectify the problem!

Our Engineer unblocked the customers toilet in no time at all to restore flow. Mrs R says "we were very impressed with his skills and will definitely use you for any further issues, its reassuring to know you operate over the weekends. A huge thank you to your engineer"

Our Team

Kevin Russell

Kevin Russell

Business Owner
Neil Hockey

Neil Hockey

Senior CCTV Surveyor
Shaun Russell

Shaun Russell

Senior Engineer
Naomi Sherwood

Naomi Sherwood

Business Development Manager

Trusted By

Cambridge
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Cambridge8
Cambridge7
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Latest News

Ely Hero Awards Winner gets a Royal Invite!

16th April 2018 - in Bury St Edmunds, Cambridge, Kings Lynn, Metro Rod

An inspirational 12-year-old amputee – who was one of our Ely Hero winners last year in the Child of Achievement Category– has been chosen to be part of the Royal wedding. Jorja Furze, from Ely, is an amputee from birth and ambassador for the Steel Bones charity based in Isleham....

Is Hard Water a Drain on Your Property?

14th November 2017 - in Bury St Edmunds, Cambridge, Kings Lynn, Metro Rod

You already know the signs don’t you if you live in a hard water area…..the kettle has that white crust or fur around the spout and in the bottom, cutlery and taps are spotted with white marks, some people experience dry, dull hair and dry skin, the list goes on....

Metro Rod Cambridge Saves the Day!

4th July 2017 - in Bury St Edmunds, Cambridge, Kings Lynn

  Metro Rod to the rescue   With the unpredictable British climate, flash flooding can occur even in mid-summer, and this was the case for some of the residents of Cambridge last week, after heavy rain showers left drains over flowing, causing localised flooding. Metro Rod Cambridge were called in...

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