Metro Rod Newcastle, Morpeth & Alnwick

Blocked, broken or damaged drains? Call the drainage experts

  • Unrivalled response time – there when you need us
  • Professional service – during and after the job
  • Available 24/7/365
  • We aim to be on site as fast as possible
  • Peace of mind: Our engineers are trained to high standards, DBS checked & fully insured


Get in Touch

For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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Welcome to Metro Rod Newcastle, Morpeth & Alnwick – The Drainage Experts

Watch the below video to understand what services we offer here at Metro Rod Newcastle, Morpeth & Alnwick.

Metro Rod Newcastle, Morpeth & Alnwick Now Offering Pump Station, Maintenance & Repair Services

Pumps Mr (002)

To read more about what we can do to maintain and repair your pumps station, click here.

Welcome to Metro Rod Newcastle, Morpeth & Alnwick – The Drainage Experts. We provide extensive solutions to the homes and businesses of Newcastle and the surrounding region 24 hours a day, all year round. Blocked drains, drain repair & CCTV Surveys are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.

We provide extensive solutions to the homes and businesses of Newcastle, Morpeth & Alnwick and the surrounding region 24 hours a day, 365 days a year! Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems across Newcastle, Morpeth & Alnwick all the surrounding areas.

We pride ourselves on our unrivalled response time & professional service during & after the job! All of our engineers are trained to the highest standard, DBS checked & fully insured.

Our friendly and experienced team, based in Newcastle, Morpeth & Alnwick, have a range of awards and accreditations. We offer a range of services from unblocking & maintaining drains to CCTV drain surveys, we can resolve your drainage problems of all kinds, across Newcastle, Morpeth & Alnwick and anywhere in-between, we are there for you 24 hours a day, 365 days a year.

With a history of working with major UK companies and leading high street names, our professional, high standard services are available 24 hours a day,  365 days a year. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.

All of our engineers are fully trained, DBS checked and fully insured. They aim to give you the highest level of service, from basic services such as blocked toilets and manholes to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.

Click the below links to understand more about the services we offer here at Metro Rod Newcastle, Morpeth & Alnwick:

Click the below links to understand more about our expertise in the following sectors:

We have excellent knowledge of the North East, working out of our depots in Morpeth and Middlesbrough, with Drainage Engineers and Plumbers located across the region means that we are able to react extremely quickly to emergency calls. We operate a 24 hour helpline, which is open year round and this means that we can send a fully trained, DBS checked engineer to you day or night.

Whether you need a fast emergency service for your broken Pipe or Drain needed at your home, or want to speak to us about a pre-planned maintenance programme, created specifically for your business, we have experts on hand to help. We can also offer live reporting to our customers, where you can view information and photos in real time, guaranteeing a transparent service.

Not only do we offer a bespoke plumbing and drainage service to all of our customers, tailored around their needs, schedules and site requirements, but we are proud of our customer loyalty. Our commitment to customer service and the very best standards of workmanship means that our customers come back to us time and again for their drainage requirements.

“I started Metro Rod North East in 1999 with one engineer and one person in the office. There has been a constant and steady growth in the company, even during the recession when not one person lost their job; I now have 6 admin staff and 15 technical staff. I have worked hard to build a thriving Drainage Company that constantly delivers excellent service, 24 hours a day.

We speak to our clients and listen to their requirements, tailoring our service in order that it suits their specific needs. The fact that we rarely lose a client speaks volumes and shows that we are delivering the level of service that they expect.

Staff development and training are crucial to the success of the business. All our men are fully trained and work with full consideration of H&S at all times. They also have CIS cards and are CRB checked and we are on the Gas Safe Register.

I am proud to be the leader of such a fabulous team of people who all, without exception, aim to deliver excellent customer service.”

– Tricia Craig, Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or filling in the form at the top of the page. 

Leave Us Some Feedback

At Metro Rod Newcastle, Morpeth & Alnwick we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Newcastle, Morpeth & Alnwick, please feel free to leave us a review on either of the following:

Google My Business | Facebook | Trustpilot

Read Our Testimonials

Metro Rod Newcastle, Morpeth & Alnwick are dedicated to customer satisfaction. For your peace of mind, click here to take a look at our recent testimonials from satisfied customers.

Metro Rod Careers

Looking for your next challenge? Visit our jobs page to see our latest vacancies.


Google My Business Rating

Great Job!

Great quick service, great help from PJ. Got the job sorted and working again. Will use again... Read more

Brilliant service from our Newcastle Plumber

Brilliant service. Very professional and, without going into details, demonstrated great integrity when undertaking a recent job in my home. Can’t recommend highly enough... Read more

Couldn’t be happier with Drainage Engineer!

Lee Gallon has been our engineer today and i couldn't be happier with service he has given us. great lad and a job well done. Would recommend.... Read more

Our Team

Tricia Craig

Tricia Craig

Managing Director and Business Manager
Amy Williamson

Amy Williamson

Office Manager
Geoff Lough

Geoff Lough

Operations Manager

Trusted By

North East1
North East2
North East4
North East5
Newcastle United Logo

Accredited By

Qms Logo
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Latest News


23rd March 2022

  Let’s talk about looking after our environment, and what practices we follow here at Metro Rod in order to do our best ecologically, for our planet. In all parts of our business, we try our best to stay as environmentally friendly as possible. A big part of that is...


20th March 2022

Want the peace of mind that your pump stations are being well looked after, then a Metro Rod maintenance plan is for you. Pump Maintenance  After installing a pump Metro Rod recommends putting together a complete maintenance plan as this will help reduce emergency call outs and future costs. When...


6th March 2022

If you are one who worries when it comes to drainage problems then Metro Rod Newcastle are your first call.  No one likes having to deal with drainage problems when they crop up which is why you need to know all about Metro Rod Newcastle, your local drainage experts. There...