We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.
Emergency? 24/7 helpline 0800 66 88 00
UK WIDE SUPPORT - 24/7/365
A NATIONALLY-SUPPORTED, LOCAL APPROACH
ALWAYS ONE OF THE FASTEST TO REACH YOU
#1 FOR PROFESSIONALISM AND TECHNICAL ABILITY
APPROACHABLE AND FRIENDLY PROFESSIONALS
A TEAM YOU CAN TRUST
Welcome to Metro Rod Sheffield – The Drainage Experts. We provide extensive solutions to the homes and businesses of Sheffield and the surrounding region 24 hours a day, all year round. Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.
Our friendly and experienced team, based in Sheffield, have a range of awards and accreditations. We offer a range of services from unblocking & maintaining drains to CCTV drain surveys, we can resolve your drainage problems of all kinds, across Sheffield. Whether you are in Sheffield, Doncaster or Barnsley and anywhere inbetween, we are there for you 24/7/365.
With a history of working with major UK companies and leading high street names, our professional, high standard services are available 24/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.
All of our engineers are fully trained, DBS checked and fully insured. They aim to to give you the highest level of service, from basic services such as blocked toilets and manholes, to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.
• Clearing Blocked Drains • Inspection & CCTV Surveys • Drain Repair & Excavation •
• Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance •
“Our customers are the only reason we exist. We always put them first and make great efforts to keep their loyalty through top quality service and value.
We listened to feedback from our employees and strive to make them feel part of the team through training and support. Their loyalty to our business enables us to be confident in our abilities and standards, making us your only realistic choice as a drainage service provider.”
– Dave Gilbert, Franchisee
We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.
Ask about a FREE site assessment, by calling us or dropping us an email.
As a business we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.
Leave Us Some Feedback
At Metro Rod Sheffield we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Sheffield, please feel free to leave us a review on either of the following:
Read Our Testimonials
Metro Rod Sheffield are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
Metro Rod Careers
Looking for your next challenge? Visit our jobs page to see our latest vacancies
Areas We Cover
READ WHAT OUR CUSTOMERS THINK ABOUT US
Google My Business Rating
Customer Service Was Beyond Excellent
Me and my partner Kimberley had a referral to your company from Sheffield City Council. I have just had Mark and Steve from Metro Rod come to sort a blockage in my bath. They went above and beyond to make sure the work was done to the highe... Read more
Prompt, friendly and most importantly fixed my sink
"Steve and Ryley were brilliant, thank you so much. They were PROMPT, FRIENDLY and most importantly, they fixed my sink."
If you’re having any problems with your drains, whether it’s a leaking tap or a re-occurring blocked toilet, y... Read more
A Huge Thank You To Your Company
"Just to say a huge thankyou to your company and to let you know what brilliant guys you employ.
Mark and Andy who I think are superb and so caring about their job and customer. Infact if it hadn't been for Mark, I would still have been ... Read more
No-Dig Drain Repair.. explained19th February 2020 - in Barnsley, Doncaster, Rotherham, Sheffield
No-dig drain repair – saves time, money and hassle We understand the effect it can have on both domestic and commercial properties when drainage emergencies occur. At Metro Rod, we try our hardest to make sure all repairs are carried out effectively and efficiently to avoid disruption to business...
Unblocking Drains, it’s what we do!12th February 2020 - in Barnsley, Doncaster, Rotherham, Sheffield
Unblocking Drains, it’s what we do 24/7/365 across Sheffield, Barnsley, Rotherham, and Doncaster Metro Rod has been unblocking drains since 1983 and has built an unrivaled reputation in the drainage industry. With over 30 years’ experience and a team of highly skilled engineers, you can rest assured that Metro Rod can...
Is Your Septic Tank Compliant?16th January 2020 - in Barnsley, Doncaster, Rotherham, Sheffield
Are you aware of the new 2020 Septic Tank Regulations? Is your Septic Tank compliant with the new legislation? For many years now, the Environment Agency, businesses, and individuals have been making a huge effort to reduce the amount of water pollution and one big cause of water pollution is...
Franchisee and Owner – Operations Manager
Franchisee and Owner – Office Manager
Franchisee and Owner – Operations Manager
After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.
“Our reputation speaks for itself, having put customer service as a number one priority from day one”.
Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.
Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.
Outside of Dave’s busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking.
Franchisee and Owner – Office Manager
As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.
Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.
Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul’s wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.
In his spare time, he enjoys running and is a Leeds United fan.
Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast. Heis a very keen team player and most valuable addition to our team.
In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan
Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!
His spare time is spent watching live sports and films, and socialising.
Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry. Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!
He is a keen camper and walker at weekends, along with going to music festivals.
Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard
He spends his free time with his family and going to live music gigs.
Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region
In his spare time, he enjoys watching football, and socialising.
Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there. A very welcome addition to our very busy office team
In her spare time, Alix enjoys socialising, watching films and cooking.
Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!
Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.