Originally purchasing the Metro Rod franchise and setting up in Bury in 2009, Mike has over 20 years drainage and plumbing experience

Mike oversees and is responsible for all aspects of the business, his main aim is” to offer a first class drainage service across Wigan and surrounding areas to both businesses and home owners”

As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients. Matt holds his class 2 licence enabling him to operate our tanker, part of his role is managing the tanker service we offer including management of septic tanks, cess pits and large scale drainage works.

Jo is a franchisee and started in the business 7 years ago. Jo has worked in a sales orientated role for 16 years and brings this experience to Metro Rod. Jo’s main role is to grow the sales and increase profit for the franchise through sales & marketing – managing the marketing team, tendering for work, meeting with potential and current customers and networking.

Danny works alongside our team of engineers assisting them on all aspects of drainage jobs, from CCTV surveys, confined space and high-pressure water jetting. With youth on his side, Danny is hardworking and determined, he is eager to learn more about the industry and will make a great drainage engineer one day soon.

Jordan is a young multi skilled drainage engineer with three years’ experience in the drainage industry alongside studying plumbing at college. Jordan started as a reactive engineer mainly dealing with emergency drainage call outs, however has recently developed into an excellent CCTV surveyor working with our I touch & crawler systems.

Gareth is our senior plumbing and gas engineer who came to us after running his own business for several years. Gareth brings a wealth of plumbing and gas experience to us and offers a first-class service to all our customers both domestic and commercial. Gareth builds great relationships with many our clients including schools & estate agents and brings long standing relationships with suppliers with him to enable us to get the best materials and a great price.

Our senior engineer Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects. Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.

Darren also supports with the training and development of the team ensuring that we always offer a high level of service and first-time fixes.

Steve is a very experienced drainage engineer, plumber and tanker driver. He’s worked in the industry for over 20 years working self-employed for the last couple of years.

Steve operates our tanker working with many of our blue-chip clients including schools, construction companies, shopping centres and manufacturers. Steve loves working in drainage as he enjoys looking for ways to resolve customers issues and offering them a solution to any problem they may have.

Jamie has worked for Metro Rod for 3 years but prior to this worked within groundworks and civils therefore bringing much experience to his role particularly with excavations.

Jamie has got a fantastic attitude towards his role and is a great team player. He strives to offer the best customer service and receives positive customer feedback frequently. Jamie is always positive and is a great attribute to our team.

Shaun completes the majority of our pre planned maintenance work. Shaun offers an exceptional standard of customer service and works hard to build strong relationships with our site contacts.

Our most experienced engineer with over 25 years in the drainage industry. Rick has worked for Metro Rod for 5 years and worked for several of our competitors before this. Rick is most experienced in drain repairs including patching & lining and enjoys problem solving and smoke and dye testing.

Rick says he loves his job as he gets out and about completing a variety of drainage jobs for a range of customers he also says he hates office work and couldn’t think of anything worse than being sat behind a PC.

Julie ensures we have clean and tidy offices and are always fit to audit.

Leanne supports directors with all admin-based duties, her role includes payroll, bookkeeping, accounts and supporting with all aspects of HR. Leanne manages our cash flow through managing sales, invoices and chasing any outstanding payments.

Nikki supports the team in growing our business through networking across the Lancashire area, contacting local businesses and introducing our services and building relationships with key decision makers.

Nikki looks after many of our accounts including all our pre planned maintenance customers, ensuring they receive a quality, good value for money service.

Elliot has recently joined Metro Rod part way through his apprenticeship in plumbing and gas at Wigan & Leigh College. Elliot has his level 2 in plumbing already but wanted to further this by continuing onto his third year to complete a gas apprenticeship. Elliot is working alongside our current plumbing engineers on gas related jobs including boiler replacements and CP12s.

Recently joining us a general assistant, Callum wanted to follow in his dads (Sean Phelans) footsteps. Callum enjoys the investigation works and camera surveys but can generally be found assisting our team of engineers on two-man work.