We are a drainage company that offer the full range of drainage services including excavation, CCTV surveys, high-pressure water jetting to clear blocked drains, tanker services and gutter cleaning, plus all works are completed to the highest standards, by engineers who are fully trained, friendly and dedicated to providing outstanding customer service.
We are the number one drainage experts operating in your area. Metro Rod (Wigan) has extensive experience in the industry and is on hand to help offer expert advice and emergency support day or night.
Providing 24/7 emergency services to the people and businesses of Wigan, we can help with pre-planned maintenance work to ensure the risk of further emergencies is minimised.
“Here at your local depot, we pride ourselves on offering a safe and reliable range of drainage services 24 hours a day 7 days a week.
We have an experienced and dedicated team who pride themselves on delivering a first class customer experience.” – Jo Yates, Co-Franchisee
Areas We Cover
| Wigan |
| Ashton in Makerfield |
| Leigh |
| Orrell |
| Billinge |
Leave Us Some Feedback
At Metro Rod Wigan we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Wigan, please feel free to complete our short survey here.
Read Our Testimonials
Metro Rod Wigan are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
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"Just wanted to let you know that your guys came round this morning and did a fantastic job cleaning my gutters. They were very nice and a credit to your Company."
Lisa Potter HR and Office Manager - Wigan Youth Zone"I would like to thank all the staff at Metro Rod (Mid lancs).
From my initial call right through to the issue rectified I can honestly say the customer service i received was second to none!
Tom the engineer that came to my property was punctual, knowledgeable and friendly and diagnosed the problem quickly.
I will be recommending Metro Rod to all my family and friends!"
Metro Rod carries out work in the area of Burnley the most recent job being a Food Production warehouse with reports of blocked drains on site.
Once our engineer arrived on site he could see that they were having trouble with 2 blocked gullies and 1 blocked Aco drain the main cause being a blockage that was present downstream from external inspection chamber, after using high pressure water jetting to remove the debris our engineer carried out a dye flow test, CCTV look-see and drain tracing to make sure that all the food debris was gone once he was sure it was clear and free flowing he disinfected the pipeline to leave it clean fresh and working at full efficiency.
All our engineers are trained to the highest Health and Safety Standards so you know that you are in safe hands for more information on our services or for a no obligation quote call our office on 01942 221804
Food Production Warehouse
After receiving an emergency call out to a local service station, Steve Hodgson and Tom Woodcock were faced with a full site foul blockage, causing internal flooding.
As the events unfolded it became apparent that site would have to close due to the disruption of the flooding unless Metro Rod could come up with a solution, this was to utilise the combination tanker to over pump from an external manhole chamber and carry out a full internal foul flooding clean, this kept the service station operational while all blockage issues were cleared. Our engineers realised this was going to be more of a team effort, due to the unusual cause of the blockage, which was only made apparent once the tanker had cleared the excess foul/flood water, see the bizarre photograph below. Our Operations Manager, Sean Phelan and Senior Engineer, Mick Hodgson were also there to lend a helping hand.
After a long hard days graft in our unpredictable winter weather, the team rectified the issues and completely unblocked the site leaving it free flowing.
We would just like to show our appreciation and say a big well done to our lads for their camaraderie and team work!!
Local Service StationOur Team
MIKE YATES
Managing Director
Owning the franchise since 2009, Mike oversees and is responsible all aspects of the business.
MATT YATES
Director
As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients.
SEAN PHELAN
Operations Manager
Sean looks after the day to day operation, managing the engineers, office staff and supporting the overall growth of the business.
JO YATES
Sales Director
Jo looks after all sales and marketing, managing the marketing team, tendering for work and meeting with potential and current customers in order to grow the business.
DANIEL MORRIS
General Assistant
Daniel is the youngest member of our team working as a general assistant, assisting our drainage engineers with all aspects of there daily jobs.
Jordan Grimes
Engineer
Jordan is a reactive engineer with three years drainage experience alongside studying plumbing at college, Jordan is great in offering a first time fix to most drainage and plumbing issues.
GARETH LANCASTER
Plumbing and Heating Engineer
Gareth is one of our plumbing engineers, only joining our team in June. Gaz has run his own business for several years and brings a range of experience and expertise to the Metro Rod team.
DARREN MORTON
Senior Engineer
Started in October Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects. Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.
Stuart Orange
Drainage Engineer & Tanker Driver
Stuart is a very experienced drainage engineer and tanker driver. He’s worked in the industry for over 20 years and held his class 2 for 12 years. Stuart loves working in drainage as he enjoys looking for ways to resolve customers issues and offering them a solution to any problem they may have
JAMIE HARRISON
Drainage Engineer
Recently promoted to drainage engineer, Jamie has got a fantastic attitude towards work and is a great team player.
TOM WOODCOCK
Operations Manager
Tom started with us as a trainee engineer, he has developed quickly and now works within the operations team. Supporting with the day to day running of the operations including distributing jobs to the team of engineers and liaising with customers.
Shaun Hibbert
Drainage Engineer
Shaun completes the majority of our pre planned maintenance work. Shaun offers an exceptional standard of customer service and works hard to build strong relationships with our site contacts.
RICK FRENCH
Engineer
Rick also has over 15 years’ experience in the drainage industry. Rick’s expertise is repairing drains through patching and lining.
JULIE ALCOCK
Domestic Assistant
Julie ensures we have clean and tidy offices and are always fit to audit, meeting all current H&S requirements.
LEANNE PEERS
PA to directors
Leanne supports directors with admin based duties, her role includes payroll, bookkeeping and supporting with all aspects of HR. Leanne also supports the development of the business through networking and supporting the marketing team.
NIKKI GROUNDS
Sales and Marketing
Nikki supports the team in growing our local business through networking in the local area, contacting local businesses and introducing our services and looking for ways to raise brand awareness.
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