Helping a Handover between Contractor and Client!
27th March 2019 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford
We received a call from a building contractor who were working on site in one of the prisons in our area. They had been working on the showers and their workforce had packed up and left site, ready to hand over when they discovered a drainage problem: a blocked shower. The governor of the prison was adamant that he wanted the problem sorted asap, so that's where we came in!
Mondays are a busy time for us, but we understood the urgency of the issue and we knew the site as we've worked for all the prisons in our area, so we were able to send an engineer to site in the afternoon as requested. We met with the contractor who was remaining on site to complete the handover with the client, and our engineer Seb got to work. He discovered that there was a blocked stack pipe, with the blockage being quite deep. It hadn't been an issue until the rooms were tested, but unblocking stack pipes is nothing new to us! Seb was able to clear the blockage in less than an hour, minimising the delay in the handover from building contractor to the client.
The contractor had this to say about the service they received: "Thanks for taking our call and acting so promptly to get us an engineer to site this afternoon. Great service. Much appreciated."
We're always happy to help!