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Home Buyers Survey

9th October 2018 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We received a call from a customer who was selling a house and buying a new one. In the process, he learned about our Home Buyers Surveys because the buyer of his house was using our service! Our customer observed the skills of our engineer, Mark, and later phoned the office to request the same survey for his new house. Although he expressed that he would be happy with any of our engineers he had been very impressed with Mark so we ensured that Mark was the engineer on the case.

Mark carried out the CCTV survey of the lines and our customer had this to say about it:

"Please thank everyone who has been involved with my recent survey report. They have all been most helpful and professional." 

Home Buyer

3rd May 2018 - in Banbury, Bicester, Chipping Norton

"Very nice gentleman, very knowledgeable and useful"

Caffè Nero

Life saver

19th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

"Life Saver!"

Mrs Smith - homeowner

Fantastic work

19th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

"Fantastic work. Polite and good clean up!"

Penny & Sinclair - Lettings Agent

Great Service

6th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

"Great service. Friendly and polite and fixed the issue super fast. Thank you!"

Ms Anders - home owner

Really impressed

6th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

"Couldn't have been more positive or thorough. Really impressed with the dedication to doing the job. Thank you"

Rosie Wilson - home owner in Beaconsfield

Excellent Service

1st June 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

Tony was called out to a garden centre that had a blocked sink in the restaurant kitchen. The particular sinks that were blocked were the pot wash sink and a cleaners sink, and it was from the latter that Tony cleared the blockage using his Electro-Mechanical Cleaner. The cause of the blockage was a mixture of fat and greasy deposits along with debris and fibres from a mop.

The garden centre had this to say about us: "excellent service, thank you" 

Garden Centre in Lechlade - loyal Metro Rod customer

“Showed concern for our shops needs”

8th May 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We received a call from this client at a betting shop in Oxford to say that they needed us as their customer toilets were flooding from the pipework, so we headed off to sort it out.

We dispatched Brian to Oxford and he quickly got to work solving the problem. He found that all the sinks, urinals and toilets were blocked on site, with the exception of the staff facilities, so it was clearly something that needed fixing asap. He found that the facilities were backing up through the urinals as they were the lowest point. He used his kinetic ram to clear the blockage in the toilets, however this did not solve the issue with the sinks and urinals. For these he used his electro-mechanical cleaner on the 4 inch pipework after draining the pipework up stream. This remedied the problems and so he could tidy up and left the site clean and tidy.

The client had this to say about his work:

“Brian came to our shop to fix the toilets. Did a fast and very efficient job. Made us aware of all the problems and also showed concern for our shops needs and customers. Great service!”

Betting Shop in Oxford - longterm Metro Rod Customer
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