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Drain Unblocking in Retail – Client Case Study – Metro Rod Manchester

15th February 2019

Drain Unblocking in Retail – Client Case Study – Metro Rod Manchester

Metro Rod Manchester and Macclesfield carry out drainage and plumbing maintenance across all sectors and industries throughout the UK, from hospitality and leisure, to facilities management and construction. However, one of the biggest sectors we carry out work for is the retail industry. From drain unblocking at high street stores to CCTV drain surveys at retail parks, we are proud to serve retail outfits across the UK. This is why Metro Rod Manchester and Macclesfield carry out regular drain unblocking and preventative works for 2 Selfridges sites in Manchester – one in the city centre, and the other at the Trafford Centre.


drain unblocking, Metro Rod, Manchester, Macclesfield, Stockport

(Pictured: a Metro Rod Manchester and Macclesfield engineer carrying out high pressure water jetting on blocked drains)


Not a fan of text-heavy content? Why not see how Metro Rod Manchester and Macclesfield can help with your drain unblocking needs here by watching this short animated video.


Selfridges in Manchester use Metro Rod for a number of reasons, from reactive callouts for drain unblocking on blocked drains and unidentified foul smells, to CCTV drain surveys and a pre-planned maintenance service on numerous drainage outlets within store. The most recent pre-planned visit to one of their stores was in mid-December 2018, to carry out the regular emptying and general maintenance of the grease traps on site. This service prevents the site having to call us out for drain unblocking at inconvenient times (not that any time is ever convenient!), keeping the day to day operations of the store running smoothly. To complete this work, one of our engineers, Paul, took our 26 tonne combination tanker to site where he spent 3 hours emptying their grease traps and cleaning them out.


drain unblocking Metro Rod Manchester and Macclesfield


In addition to emptying and cleaning the grease traps, Paul also replaced the MSGD (multi strain grease degrader) chemical, which is used to help break down solid food waste at the source of disposal and minimise the amount travelling downstream, which in turn will minimise the chances of drainage outlets becoming blocked and stops the guys at store having to call us out for reactive drain unblocking. Following these works carried out at site, Paul then took the contents to a licensed waste disposal site and emptied it in a manner that complies with environmental regulations.

Maintenance Supervisor, Eugene Swarts, is pleased with the overall service offered to Selfridges by Metro Rod Manchester and Macclesfield;

“Metro Rod (Manchester and Macclesfield) have been servicing the grease traps within Selfridges for many years and with exceptional and prompt service. Metro Rod understands the needs of the business and have in the past gone out of their way to resolve issues and blocked drains.” 


drain unblocking Metro Rod Manchester and Macclesfield

(Credit: Selfridges & Co.)


You can read our other case studies on unblocking drains in Education, Manufacturing, Facilities Management, Social Housing, Construction, Sports Stadiums and Grease Trap Installation here!


More Information

For more information on how Metro Rod Manchester’s drain unblocking, preventative or CCTV drain survey services can help your home or business, or to find out more on our other drainage or plumbing services, see our website here. Additionally, to see the areas of Manchester, as well as Stockport, Macclesfield and surrounding areas of Cheshire that we cover, just click the relevant title. Alternatively, you can get in touch with us on the details provided below.

To book a drain unblocking task or CCTV drain survey for your property or business, or for a no obligation free site assessment, call Metro Rod Manchester and Macclesfield today on 01625 879035, or email [email protected].

For up to date news and information surrounding the drainage and plumbing world of Metro Rod Manchester and Macclesfield, you can Like us on Facebook here, or follow us on Twitter here. Lastly, if we have completed work for you in the past, please feel free to leave us a review on our Google page here.


Metro Rod Manchester and Macclesfield are the number one choice of drain care and repair service provider for businesses across all sectors and industries. Since 1994, we have been providing expert solutions for blocked drains, CCTV Drain surveys, drain lining and repairs, as well as other cleaning and maintenance works on a 24/7 basis, to the homes and businesses of Manchester, Stockport, Macclesfield and surrounding Cheshire.


“We guarantee our clients a safe, professional and honest service day and night.”

Talk to you local metrorod specialist

Talk to your local Metro Rod specialist

We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00

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