We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

METRO ROD OXFORD

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Emergency? 24/7 helpline 0800 66 88 00

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UK WIDE SUPPORT - 24/7/365

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A NATIONALLY-SUPPORTED, LOCAL APPROACH

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ALWAYS ONE OF THE FASTEST TO REACH YOU

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#1 FOR PROFESSIONALISM AND TECHNICAL ABILITY

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APPROACHABLE AND FRIENDLY PROFESSIONALS

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A TEAM YOU CAN TRUST

Welcome to Metro Rod Oxford– The Drainage Experts. We provide extensive drainage solutions to the homes and businesses of Oxford and the surrounding region 24 hours a day, all year round. Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.

Whether you have a drainage emergency from blocked drains and require instant support; or want to set up a contract of pre-planned maintenance works, we will always provide the highest standards of service, from a professional team of multi-skilled engineers. We also invest in our business, using innovative technology to assist us in our work. Metro Rod Oxford is your go-to drainage company.

With a history of working with major UK companies and leading high street names, our professional, high standard services are available 24/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on-site within the day. This extends into all the services we offer, including tankering services and CCTV drain surveys.

Metro Rod Oxford was founded in 1999 and since that time has grown in size from just 2 employees. With our extensive local knowledge of the towns and villages across Oxfordshire, West Buckinghamshire and East Gloucestershire we can provide fast, professional services to our drainage customers, day or night.

• Clearing Blocked Drains • Inspection & CCTV Surveys • Drain Repair & Excavation •
• Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance •

As a business, we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.

“We have worked hard over the last 20 years to build a good local reputation for reliable and honest dealings with all our customers; this is a fundamental foundation for our company core values. Our engineers are committed to this ethos, and work tirelessly to offer our customers an honest, professional and safe service at all times”

– Sue Caulfield, Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or dropping us an email. 

Leave Us Some Feedback

At Metro Rod Oxford we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Oxford, please feel free to leave us a review on either of the following:

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Read Our Testimonials

Metro Rod Oxford is dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.

Metro Rod Careers

Looking for your next challenge? Visit our jobs page to see our latest vacancies.


Areas We Cover

Metro Rod Oxford Unblock Drains

READ WHAT OUR CUSTOMERS THINK ABOUT US

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Helping a Handover between Contractor and Client!

We received a call from a building contractor who were working on site in one of the prisons in our area. They had been working on the showers and their workforce had packed up and left site, ready to hand over when they discovered a draina... Read morege problem: a blocked shower. The governor of the prison was adamant that he wanted the problem sorted asap, so that's where we came in!

Mondays are a busy time for us, but we understood the urgency of the issue and we knew the site as we've worked for all the prisons in our area, so we were able to send an engineer to site in the afternoon as requested. We met with the contractor who was remaining on site to complete the handover with the client, and our engineer Seb got to work. He discovered that there was a blocked stack pipe, with the blockage being quite deep. It hadn't been an issue until the rooms were tested, but unblocking stack pipes is nothing new to us! Seb was able to clear the blockage in less than an hour, minimising the delay in the handover from building contractor to the client.

The contractor had this to say about the service they received: "Thanks for taking our call and acting so promptly to get us an engineer to site this afternoon. Great service. Much appreciated."

We're always happy to help!

Working Until 10PM

We went out to a property located at a retirement development in Bicester, as the customer was having a serious problem where flushing the toilet or sink was causing waste water to rise up in the bath. The developments caretaker had taken a... Read more look, but it was clear that our services were needed so we sent out Tony. 

Tony got to work trying to clear the blockage from the WC, which was unsuccessful, so he explored the manholes outside searching for the downstream access that would enable him to clear the blocked drain. This proved trickier than anticipated, but he knew he couldn't leave the resident without her facilities. He requested a camera be brought on site and then was able to use the CCTV camera to track down a hidden manhole that was underneath some hedges. The CCTV camera also showed the cause of the problem: tree roots! 

Once this manhole was opened it was a straightforward matter to remove the roots and clear the blockage. 

We were delighted to receive a letter from the resident who told us:

"I would like to say how grateful and impressed I was by Tony who came to clear my bathroom pipes last Friday. He persevered until he found and cleared the problem.  In fact working until 10PM. Not many young men, these days, would have not "come back tomorrow"!

Altogether a charming and helpful young man."

Lovely to hear that our efforts were well received and Tony got a kick out of being referred to as a young man! 

 

Great service throughout

We went out to a home in Wantage to assist a couple with their blocked drain. We sent out our engineer Seb to investigate. The problem turned out to be a little bigger than anticipated and in order to make access for his electro-mechanical ... Read morecables to get into the pipes to clear it, he had to remove the toilet from the wall. Once this was achieved it was a simpler matter to clear the blockage and restore flow.

Yesterday we received a phone call in the office from the customer who could not have been happier with the service.

"Dot in the office was so cheerful and helpful... the engineer was friendly, helpful and polite, a lovely man"

We are very pleased we could help!

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Latest News

Bathroom Reading: What Is It And Is It Bad For You? Metro Rod Oxford Investigates!

5th March 2020 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

Did you know that during a study that was published in 2009, 64% of men and 41% of women admitted to being bathroom readers? Seeing as we spend so much of our time at Metro Rod Oxford in or around bathrooms, toilets and drains we thought we'd investigate this a...

New Years Resolutions for your Drains!

7th January 2020 - in Aylesbury, Banbury, Bicester, High Wycombe, Metro Rod, Oxford

The Christmas decorations have been packed away for another year, the leftover turkey is finally all eaten up and it's fair to say that normality has resumed for the UK this week with everyone being back at work! It's traditional to use this time in the New Year to reflect...

Unbelievable Generosity from the Metro Rod Network means a boost to the Harefield Hospital Charity!

5th November 2019 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

This weekend saw the annual Metro Rod conference at Celtic Manor Resort, Newport, Wales, which meant all the local business partners of offices from England, Scotland, Wales and Northern Ireland gathered together to catch up, network and see the sponsors and suppliers of our work. Metro Rod Oxford was attended...

Our Team

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SUE
Managing Director

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CHARLOTTE
Marketing Manager

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DEAN
Sales Manager

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DOT
Office Administrator

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TONY
Senior Drainage Engineer

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PAUL
Operations Supervisor

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MARK
Drainage Engineer

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KIER

Drainage Engineer

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PHILIP 

Drainage Engineer

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Ryan

Drainage Engineer

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Liam

Trainee Drainage Engineer

10 1530097182 303842019
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