Metro Rod Sunderland & Durham

Blocked, broken or damaged drains? Call The Drainage Experts

  • Unrivalled Response Time – there when you need us.
  • Professional Service – during AND after the job.
  • Available 24/7/365
  • We aim to be on site as fast as possible.
  • Peace of mind: Our engineers are trained to high standards, DBS checked & fully insured.


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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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  • 24/7/365 Emergency Callouts
    24/7/365 Emergency Callouts
  • Always one of the fastest to reach you
    Always one of the fastest to reach you
  • #1 for professionalism and technical ability
    #1 for professionalism and technical ability
  • Approachable & Friendly professionals
    Approachable & Friendly professionals

Welcome to Metro Rod Sunderland & Durham, The Drainage Experts.

Watch the below video to understand what services we offer here at Metro Rod Sunderland & Durham.

Metro Rod Sunderland & Durham Now Offering Pump Station, Maintenance & Repair Services

Pumps Mr (002)

To read more about what we can do to maintain and repair your pumps station, click here.

Welcome to Metro Rod Sunderland & Durham – The Drainage Experts. We provide extensive solutions to the homes and businesses of Sunderland and the surrounding region 24 hours a day, all year round. Blocked drains, drain repair & CCTV Surveys are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.

We provide extensive solutions to the homes and businesses of Sunderland & Durham and the surrounding region 24 hours a day, 365 days a year! Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems across Sunderland & Durham all the surrounding areas.

We pride ourselves on our unrivalled response time & professional service during & after the job! All of our engineers are trained to the highest standard, DBS checked & fully insured.

Our friendly and experienced team, based in Sunderland & Durham, have a range of awards and accreditations. We offer a range of services from unblocking & maintaining drains to CCTV drain surveys, we can resolve your drainage problems of all kinds, across Sunderland & Durham and anywhere in-between, we are there for you 24 hours a day, 365 days a year.

With a history of working with major UK companies and leading high street names, our professional, high standard services are available 24 hours a day,  365 days a year. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.

All of our engineers are fully trained, DBS checked and fully insured. They aim to give you the highest level of service, from basic services such as blocked toilets and manholes to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.

Click the below links to understand more about the services we offer here at Metro Rod Sunderland & Durham:

Click the below links to understand more about our expertise in the following sectors:

We have excellent knowledge of the North East, working out of our depots in Morpeth and Middlesbrough, with Drainage Engineers and Plumbers located across the region means that we are able to react extremely quickly to emergency calls. We operate a 24 hour helpline, which is open year round and this means that we can send a fully trained, DBS checked engineer to you day or night.

Whether you need a fast emergency service for your broken Pipe or Drain needed at your home, or want to speak to us about a pre-planned maintenance programme, created specifically for your business, we have experts on hand to help. We can also offer live reporting to our customers, where you can view information and photos in real time, guaranteeing a transparent service.

Not only do we offer a bespoke plumbing and drainage service to all of our customers, tailored around their needs, schedules and site requirements, but we are proud of our customer loyalty. Our commitment to customer service and the very best standards of workmanship means that our customers come back to us time and again for their drainage requirements.

“I started Metro Rod North East in 1999 with one engineer and one person in the office. There has been a constant and steady growth in the company, even during the recession when not one person lost their job; I now have 6 admin staff and 15 technical staff. I have worked hard to build a thriving Drainage Company that constantly delivers excellent service, 24 hours a day.

We speak to our clients and listen to their requirements, tailoring our service in order that it suits their specific needs. The fact that we rarely lose a client speaks volumes and shows that we are delivering the level of service that they expect.

Staff development and training are crucial to the success of the business. All our men are fully trained and work with full consideration of H&S at all times. They also have CIS cards and are CRB checked and we are on the Gas Safe Register.

I am proud to be the leader of such a fabulous team of people who all, without exception, aim to deliver excellent customer service.”

– Tricia Craig, Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or filling in the form at the top of the page. 

Leave Us Some Feedback

At Metro Rod Sunderland & Durham we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Sunderland & Durham, please feel free to leave us a review on either of the following:

Google My Business | Facebook | Trustpilot

Read Our Testimonials

Metro Rod Sunderland & Durham are dedicated to customer satisfaction. For your peace of mind, click here to take a look at our recent testimonials from satisfied customers.

Metro Rod Careers

Looking for your next challenge? Visit our jobs page to see our latest vacancies.


Google My Business Rating

Great Job!

Great quick service, great help from PJ. Got the job sorted and working again. Will use again... Read more

Brilliant service from our Newcastle Plumber

Brilliant service. Very professional and, without going into details, demonstrated great integrity when undertaking a recent job in my home. Can’t recommend highly enough... Read more

Couldn’t be happier with Drainage Engineer!

Lee Gallon has been our engineer today and i couldn't be happier with service he has given us. great lad and a job well done. Would recommend.... Read more

Toilet flush issue

Rang up with a toilet flush issue, Ben was here 20 minutes, replaced the unit and all sorted! Cracking work... Read more

Latest News

Septic Tank Desludging: Why and When?

1st December 2021 - in Metro Rod

Septic tanks are an essential component of any commercial or residential premise not connected to the main sewer line. As a type of underground sedimentation tank, the purpose of a septic tank is to separate any solids within sewage or wastewater from the liquids. Fats, oils, and grease will float...

Can You Flush Flushable Wet Wipes?

1st December 2021 - in Metro Rod

A standard product found in homes throughout the UK, wet wipes are great for cleaning or disinfecting surfaces, but they can cause havoc on drainage systems when incorrectly flushed. To what extent do wet wipes impact our drains? The Impact of Wet Wipes On Our Drains The vast majority of...

All you need to know about Gutters

22nd November 2021 - in Cardiff, Gloucester, Hereford, Metro Rod, Newport

Gutters are fitted to every home. The main reason for gutters is that they collect the water from the roof and prevent it from dripping down the side of your home creating pockets of damp. For this reason, it is essential that you have regular maintenance for your gutters. Over...