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Providing excellent drainage solutions is our primary business, but behind every engineer doing the ‘hands on’ work is an office team completing essential tasks. Every good company requires the correct business support in order to flourish.
At Metro Rod you can be assured you will receive the very best business support - we have created a concept we call ‘franchising in a box’ which is aimed at making things easy for new businesses which join us. We aim to make your transition into a franchisee an easy one and ‘Franchise in a box’ gives you everything from contacts for vehicle livery, to access to our franchise intranet, packed full of useful resources.
We also hold regular peer group meetings with fellow franchisees and Head Office staff to ensure that we share best practice and to receive up-to-the-minute communication of the latest developments and initiatives within our business.
Credit Control and Accounts
Our finance team is made up of more than 20 highly committed individuals. Franchisees benefit from their combined knowledge and experience and our invoicing and credit control function takes away the administrative burden of dealing with these matters. They will also deal with debtors on your behalf, allowing you to focus on growing your business.
Business Development and Marketing
We want you to have the best opportunity to grow your business and as a Metro Rod franchisee you will be supported by our regional Business Development Managers and a Head Office Marketing Team.
You will immediately benefit from the Metro Rod brand and have access to a wide range of professionally produced marketing materials, including business cards, branded paper etc. You will also take part in regular marketing campaigns aimed at key market sectors, or promoting certain services we offer as a business.
Our Business Development Managers provide regular support visits and assistance with marketing, sales or tender documentation, to help you win work.
Health and Safety
You will be given expert advice on all aspects of health and safety. Our team are always on hand to help you operate to the highest safety standards and your business will automatically benefit from Metro Rod’s many safety accreditations.
IT and communications
Technology is vital to our businesses. All software is developed or maintained in-house and subject to continuous review and upgrade. We offer expert support, both over the phone, by remote connection or in person at your offices.