Emergency helpline: 0800 66 88 00

Retail Drain Services

Metro Rod is recognised as one of the most experienced, specialist retail sector drainage companies in the UK. From drain unblocking to gully emptying we’ve got you covered 24/7/365.


Contact us today for a quote and free site assessment

  • UK-wide support from local engineers
    UK-wide support from local engineers
    Our experts are in your area and ready to respond. Click here to find your nearest drainage specialist.
  • 24/7/365 emergency callouts
    24/7/365 emergency callouts
    There’s no good time for an emergency, but our engineers are on hand to help, day or night. Call us on 0800 66 88 00
  • Always one of the fastest to reach you
    Always one of the fastest to reach you
    Your problem is our priority, and with engineers only an hour's drive away from 85% of commercial properties we can provide a speedy response.
  • Friendly & approachable professionals
    Friendly & approachable professionals
    Our highly qualified engineers put you and your business first to provide you with exceptional service.
  • 40 years of proven technical ability
    40 years of proven technical ability
    Our decades of experience mean we're experts in maintaining your drains with a wealth of technical knowledge to resolve any problem.

Experts in Commercial Drainage

Whether we’re working with retailers directly, or through a facilities management company, we’re committed to delivering the very best customer service and market-leading clean water in, waste water out solutions to retail customers across the UK.

Accredited By

Qms Logo
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Specialist Drainage Services for the Retail Sector

We provide a full range of commercial drainage services for the retail sector, including:

It doesn’t matter whether you’re facing a blocked toilet, smelly sink, damaged drain, blocked gutters or simply putting in place a schedule of planned maintenance, we tailor our services to suit your needs, premises and pocket.

Why Metro Rod?

Having Metro Rod on your team means that you’ll have a fast, friendly and professional response when and where you need it. With vast experience, market-leading products and equipment and an uncompromising commitment to delivering the very best customer service, Metro Rod has become the number one choice for many of the UK’s most recognisable retail brands.

We understand that working drainage systems are vital to the smooth running of your retail premises. If left unresolved, you could even be forced to shut your store or shopping centre. With service centres across the entire UK, you can relax knowing one of our 400 plus highly trained, qualified and insured engineers are never far away. We make it our business to understand how yours works and the best ways to tackle your drainage problems.

We can offer full transparency, along with an enhanced reporting functionality, of all work undertaken through our customer portal – Connect. This means you are regularly kept up to speed from the initial stage of booking the job to updates on the job status and viewing the cost details and photos after the job.


Metro Rod is proud to hold industry accreditations and memberships such as Construction Line Gold and Alcumus Safe Contractor. All our expertly trained engineers carry CSCS (Construction Skills Certification Scheme) cards and regularly undergo industry and company training. Ensuring they operate at the highest possible standard and provide you with not only a drainage solution but the customer service and expertise you can rely on.

To view our full list of accreditations and training, click here.

Contact Metro Rod

You can talk to your local Metro Rod construction & groundworks drainage specialist by visiting our Find Your Local Service Centre page. We are always happy to arrange a free site visit and a no-obligation quote for any work you might need.

Alternatively, if you require more information on how we can help you with all your drain cleaning and pump maintenance needs, contact us on 0800 66 88 00.

Contact us today for a quote or to arrange a free site-visit

You can also contact our 24/7 emergency helpline on 0800 66 88 00.

0800 66 88 00 Make an Enquiry