Get in Touch

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SUBMIT

Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park

Macclesfield

Cheshire

SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00

TEXT "DRAINS"

to 60777

Email us

enquiries@metrorod.co.uk

The Team

Tom Shevlin

Managing Director

Thomas took over the business in 2010 from the previous owners who had been running Metro Rod Notts/Derby for the previous 18 years. The business came with two engineers, Alan Wheatley and Neil Vincent. The business has since moved forward and has 6 drainage van packs on the road and 7 engineers. They also have 4 office staff and a contracts manager.

Thomas has been married for 16 years and has 3 boys that keep him busy with football and other sports. Thomas enjoys cycling, walking and watching rugby/football.

Tom Shevlin

Managing Director

Thomas took over the business in 2010 from the previous owners who had been running Metro Rod Notts/Derby for the previous 18 years. The business came with two engineers, Alan Wheatley and Neil Vincent. The business has since moved forward and has 6 drainage van packs on the road and 7 engineers. They also have 4 office staff and a contracts manager.

Thomas has been married for 16 years and has 3 boys that keep him busy with football and other sports. Thomas enjoys cycling, walking and watching rugby/football.

Tom Shevlin

Managing Director

Thomas took over the business in 2010 from the previous owners who had been running Metro Rod Notts/Derby for the previous 18 years. The business came with two engineers, Alan Wheatley and Neil Vincent. The business has since moved forward and has 6 drainage van packs on the road and 7 engineers. They also have 4 office staff and a contracts manager.

Thomas has been married for 16 years and has 3 boys that keep him busy with football and other sports. Thomas enjoys cycling, walking and watching rugby/football.

Tom Shevlin

Managing Director

Thomas took over the business in 2010 from the previous owners who had been running Metro Rod Notts/Derby for the previous 18 years. The business came with two engineers, Alan Wheatley and Neil Vincent. The business has since moved forward and has 6 drainage van packs on the road and 7 engineers. They also have 4 office staff and a contracts manager.

Thomas has been married for 16 years and has 3 boys that keep him busy with football and other sports. Thomas enjoys cycling, walking and watching rugby/football.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Andrew Gilroy Smith

Company Director

After Fourteen years as owner and director of the Metro Rod franchise, Andrew has achieved a high level of technical service and an excellent reputation for customer service. Andrew has put customer satisfaction at the heart of his business, working out how to solve drainage problems quickly and efficiently with support from his highly skilled and experienced team of engineers.

Mike Caulfield

Company director

The Company Director, He's been here from the beginning and with his bundles of knowledge and years’ of experience, our customers are reassured that they are in safe hands when they come to Metro Rod!

Mike Caulfield

Company director

The Company Director, He's been here from the beginning and with his bundles of knowledge and years’ of experience, our customers are reassured that they are in safe hands when they come to Metro Rod!

Mike Caulfield

Company director

The Company Director, He's been here from the beginning and with his bundles of knowledge and years’ of experience, our customers are reassured that they are in safe hands when they come to Metro Rod!

Trevor Wightman

Managing Director

Trevor is now entering his 6th year as owner and director of Metro Rod London South East. He is proud of the level of technical service his team provides and the local reputation he has earned.

Equipped with the latest technical solutions to tackle any drainage emergency, service or repair and staffed by friendly, highly skilled drainage engineers, Trevor is determined to put customer satisfaction at the heart of his business.  He is confident that Metro Rod gives the highest level of service to each and every client, whether it's a multi-national company or a domestic property.

Trevor is not just tied to the office, he can often be seen out and about on site; enabling him to support the engineers, demonstrate his skills, observe safe practice and ensure a high standard of service to the clients.

Trevor Wightman

Managing Director

Trevor is now entering his 6th year as owner and director of Metro Rod London South East. He is proud of the level of technical service his team provides and the local reputation he has earned.

Equipped with the latest technical solutions to tackle any drainage emergency, service or repair and staffed by friendly, highly skilled drainage engineers, Trevor is determined to put customer satisfaction at the heart of his business.  He is confident that Metro Rod gives the highest level of service to each and every client, whether it's a multi-national company or a domestic property.

Trevor is not just tied to the office, he can often be seen out and about on site; enabling him to support the engineers, demonstrate his skills, observe safe practice and ensure a high standard of service to the clients.

Trevor Wightman

Managing Director

Trevor is now entering his 6th year as owner and director of Metro Rod London South East. He is proud of the level of technical service his team provides and the local reputation he has earned.

Equipped with the latest technical solutions to tackle any drainage emergency, service or repair and staffed by friendly, highly skilled drainage engineers, Trevor is determined to put customer satisfaction at the heart of his business.  He is confident that Metro Rod gives the highest level of service to each and every client, whether it's a multi-national company or a domestic property.

Trevor is not just tied to the office, he can often be seen out and about on site; enabling him to support the engineers, demonstrate his skills, observe safe practice and ensure a high standard of service to the clients.

Trevor Wightman

Managing Director

Trevor is now entering his 6th year as owner and director of Metro Rod London South East. He is proud of the level of technical service his team provides and the local reputation he has earned.

Equipped with the latest technical solutions to tackle any drainage emergency, service or repair and staffed by friendly, highly skilled drainage engineers, Trevor is determined to put customer satisfaction at the heart of his business.  He is confident that Metro Rod gives the highest level of service to each and every client, whether it's a multi-national company or a domestic property.

Trevor is not just tied to the office, he can often be seen out and about on site; enabling him to support the engineers, demonstrate his skills, observe safe practice and ensure a high standard of service to the clients.

Trevor Wightman

Managing Director

Trevor is now entering his 6th year as owner and director of Metro Rod London South East. He is proud of the level of technical service his team provides and the local reputation he has earned.

Equipped with the latest technical solutions to tackle any drainage emergency, service or repair and staffed by friendly, highly skilled drainage engineers, Trevor is determined to put customer satisfaction at the heart of his business.  He is confident that Metro Rod gives the highest level of service to each and every client, whether it's a multi-national company or a domestic property.

Trevor is not just tied to the office, he can often be seen out and about on site; enabling him to support the engineers, demonstrate his skills, observe safe practice and ensure a high standard of service to the clients.

Allen Scriven

Managing Director

Glenn and I started running the London Central Franchise in 2008 and set up the business in aN industrial unit in Kingsbury with great links into central London so our teams can respond to any drainage issue within Central London within a couple of hours. We have now expanded to cover a greater area of London East Central. With 8 engineers, 7 General Assistants and an administrative team of five we can provide high level of service to our customers.

In 2015 Metro Rod London Central won an award for the most commendations throughout the year from our customers, an award we are really proud of and would like to thank all our customers for their great feedback. We will endeavour to continue to provide a fantastic service to our customers.

Narthan Moodley (EngTech TMICE)

Director

I am a civil engineer that has been involved in the construction industry for the past 15 years. I am a member of the Institution of Civil Engineers. My role is to develop the business and provide direction and growth together with maintaining and following the operational requirements within the franchise agreement.

Andrew Johnston

Franchisee/Contracts Manager

Andrew is a Civil Engineer by trade and has spent 20 years in the construction industry rising to site manager on a number of major projects. This included a £36 million earthworks and drainage package for the new M80 motorway just north of Glasgow. Through this work he became interested in the drainage industry which lead to the purchase of MetroRod West Central Scotland franchise in 2012.

Andrew is very proud of the progress made by his team of highly skilled drainage engineers and excellent office based staff. Andrew is determined to build on the progress made so far and enhance his local reputation with quality service and high levels of customer satisfaction.

Andrew Johnston

Franchisee/Contracts Manager

Andrew is a Civil Engineer by trade and has spent 20 years in the construction industry rising to site manager on a number of major projects. This included a £36 million earthworks and drainage package for the new M80 motorway just north of Glasgow. Through this work he became interested in the drainage industry which lead to the purchase of MetroRod West Central Scotland franchise in 2012.

Andrew is very proud of the progress made by his team of highly skilled drainage engineers and excellent office based staff. Andrew is determined to build on the progress made so far and enhance his local reputation with quality service and high levels of customer satisfaction.

Martin Anderson

Business Owner

Martin bought Metro Rod Dorset in January 2002 and placed a manager (Roy) to oversee operations with two engineers. When Roy retired, Martin took the reins himself, purchased Metro Rod Portsmouth in 2014 and now oversees all operations and has expanded his team from the original three to the present ten.

His skills include:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Martin Anderson

Business Owner

Martin bought Metro Rod Dorset in January 2002 and placed a manager (Roy) to oversee operations with two engineers. When Roy retired, Martin took the reins himself, purchased Metro Rod Portsmouth in 2014 and now oversees all operations and has expanded his team from the original three to the present ten.

His skills include:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Martin Anderson

Business Owner

Martin bought Metro Rod Dorset in January 2002 and placed a manager (Roy) to oversee operations with two engineers. When Roy retired, Martin took the reins himself, purchased Metro Rod Portsmouth in 2014 and now oversees all operations and has expanded his team from the original three to the present ten.

His skills include:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Martin Anderson

Business Owner

Martin bought Metro Rod Dorset in January 2002 and placed a manager (Roy) to oversee operations with two engineers. When Roy retired, Martin took the reins himself, purchased Metro Rod Portsmouth in 2014 and now oversees all operations and has expanded his team from the original three to the present ten.

His skills include:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Martin Anderson

Business Owner

Martin bought Metro Rod Dorset in January 2002 and placed a manager (Roy) to oversee operations with two engineers. When Roy retired, Martin took the reins himself, purchased Metro Rod Portsmouth in 2014 and now oversees all operations and has expanded his team from the original three to the present ten.

His skills include:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Shaun O’Brien

Company Director

Shaun oversees the running of the business. With management and finance as his background this allows him to have a pragmatic approach to the business. He is a dedicated member of the BNI network and enjoys a game of golf and spending time with his family at weekends.

Shaun O’Brien

Company Director

Shaun oversees the running of the business. With management and finance as his background this allows him to have a pragmatic approach to the business. He is a dedicated member of the BNI network and enjoys a game of golf and spending time with his family at weekends.

Shaun O’Brien

Company Director

Shaun oversees the running of the business. With management and finance as his background this allows him to have a pragmatic approach to the business. He is a dedicated member of the BNI network and enjoys a game of golf and spending time with his family at weekends.

Clive Newport

Franchise Owner

With 33 years’ experience in the construction industry and over 11 years’ experience in managing Metro Rod (Bristol), Clive has a full range of knowledge and skills required to manage the most complex drainage projects. He started the Metro Plumb franchise in 2016.Clive is responsible for ensuring the Team of engineers are trained to the highest industry standards and is proud of the high quality of workmanship and customer care delivered by his team. Call Clive for a no obligation quote and exemplary personal service.

Clive Newport

Franchise Owner

With 33 years’ experience in the construction industry and over 11 years’ experience in managing Metro Rod (Bristol), Clive has a full range of knowledge and skills required to manage the most complex drainage projects. He started the Metro Plumb franchise in 2016.Clive is responsible for ensuring the Team of engineers are trained to the highest industry standards and is proud of the high quality of workmanship and customer care delivered by his team. Call Clive for a no obligation quote and exemplary personal service.

Clive Newport

Franchise Owner

With 33 years’ experience in the construction industry and over 11 years’ experience in managing Metro Rod (Bristol), Clive has a full range of knowledge and skills required to manage the most complex drainage projects. He started the Metro Plumb franchise in 2016.Clive is responsible for ensuring the Team of engineers are trained to the highest industry standards and is proud of the high quality of workmanship and customer care delivered by his team. Call Clive for a no obligation quote and exemplary personal service.

Clive Newport

Franchise Owner

With 33 years’ experience in the construction industry and over 11 years’ experience in managing Metro Rod (Bristol), Clive has a full range of knowledge and skills required to manage the most complex drainage projects. He started the Metro Plumb franchise in 2016.Clive is responsible for ensuring the Team of engineers are trained to the highest industry standards and is proud of the high quality of workmanship and customer care delivered by his team. Call Clive for a no obligation quote and exemplary personal service.

Tony Jeeves

Director

Tony started off his career in the drainage industry in 1996 where he started off as an engineer for a small drainage company in Kent. There he learned all the basics of clearing blocked drains, carrying out CCTV surveys and repairs by excavation and drain lining. Tony then furthered his career by moving over to Metro Rod in 2003 working for the London South East franchise. There, he dedicated himself to improving his skills and attended certified courses in order to follow correct procedures for working safely.

In 2006 Tony left the Metro Rod network to further develop his skills in sales and marketing with a Times top 100 company. He used this opportunity to develop his skills in customer services and satisfaction.

In 2012 Tony was approached to come back into the Metro Rod network where he was General Manager for the Metro Rod London South franchise. Tony was the direct manager to over 40 employees which included manual and office based staff.

In 2013 Tony decided to take over the Metro Rod (Brighton & Gatwick) franchise. Since officially opening on the 08th of July 2013 there has been some considerable changes including a training development plan for all staff in customer services, further development in quality CCTV surveys and reports and new up-to-date equipment to enable a better quality service to all customers. He opened his Metro Plumb franchise in 2016. 

Tony Jeeves

Director

Tony started off his career in the drainage industry in 1996 where he started off as an engineer for a small drainage company in Kent. There he learned all the basics of clearing blocked drains, carrying out CCTV surveys and repairs by excavation and drain lining. Tony then furthered his career by moving over to Metro Rod in 2003 working for the London South East franchise. There, he dedicated himself to improving his skills and attended certified courses in order to follow correct procedures for working safely.

In 2006 Tony left the Metro Rod network to further develop his skills in sales and marketing with a Times top 100 company. He used this opportunity to develop his skills in customer services and satisfaction.

In 2012 Tony was approached to come back into the Metro Rod network where he was General Manager for the Metro Rod London South franchise. Tony was the direct manager to over 40 employees which included manual and office based staff.

In 2013 Tony decided to take over the Metro Rod (Brighton & Gatwick) franchise. Since officially opening on the 08th of July 2013 there has been some considerable changes including a training development plan for all staff in customer services, further development in quality CCTV surveys and reports and new up-to-date equipment to enable a better quality service to all customers. He opened his Metro Plumb franchise in 2016. 

Tony Jeeves

Director

Tony started off his career in the drainage industry in 1996 where he started off as an engineer for a small drainage company in Kent. There he learned all the basics of clearing blocked drains, carrying out CCTV surveys and repairs by excavation and drain lining. Tony then furthered his career by moving over to Metro Rod in 2003 working for the London South East franchise. There, he dedicated himself to improving his skills and attended certified courses in order to follow correct procedures for working safely.

In 2006 Tony left the Metro Rod network to further develop his skills in sales and marketing with a Times top 100 company. He used this opportunity to develop his skills in customer services and satisfaction.

In 2012 Tony was approached to come back into the Metro Rod network where he was General Manager for the Metro Rod London South franchise. Tony was the direct manager to over 40 employees which included manual and office based staff.

In 2013 Tony decided to take over the Metro Rod (Brighton & Gatwick) franchise. Since officially opening on the 08th of July 2013 there has been some considerable changes including a training development plan for all staff in customer services, further development in quality CCTV surveys and reports and new up-to-date equipment to enable a better quality service to all customers. He opened his Metro Plumb franchise in 2016. 

Mike Yates

Managing Director

Owning the franchise since 2009, Mike oversees and is responsible all aspects of the business.

Mike Yates

Managing Director

Owning the franchise since 2009, Mike oversees and is responsible all aspects of the business.

Mike Yates

Managing Director

Owning the franchise since 2009, Mike oversees and is responsible all aspects of the business.

Mike Yates

Managing Director

Owning the franchise since 2009, Mike oversees and is responsible all aspects of the business.

Colin Witcomb

Director

Colin became a franchisee in 2006, he shares the role of Director with his son Ben. Colin has grown the business from a single van operating out of his garage into the business we are today. We proudly have a fleet of 6 vans, 2 tankers and a CCTV 4x4 unit. Colin’s hard work paid off in 2016 when we were awarded Metro Services Groups’ ‘Franchise of the Year Award’.

Colin is a keen rugby supporter and is a proud sponsor of Ebbw Vale RTBs as well as many other local endeavours over the last 10 years. Colin became a grandfather to baby Maggie in March 2016 and now spends his time between the business and his family. 

Colin Witcomb

Director

Colin became a franchisee in 2006, he shares the role of Director with his son Ben. Colin has grown the business from a single van operating out of his garage into the business we are today. We proudly have a fleet of 6 vans, 2 tankers and a CCTV 4x4 unit. Colin’s hard work paid off in 2016 when we were awarded Metro Services Groups’ ‘Franchise of the Year Award’.

Colin is a keen rugby supporter and is a proud sponsor of Ebbw Vale RTBs as well as many other local endeavours over the last 10 years. Colin became a grandfather to baby Maggie in March 2016 and now spends his time between the business and his family. 

Ian Williams

Business Development Director

Ian started with us in April 2006 as a drainage engineer. In 2011 he became Operations Manager for the team, overseeing the day to day running of the business. Ian is now predominately involved in the ongoing development of the business and works closely with all staff to ensure the continued success and development of our business.  

Ian Williams

Business Development Director

Ian started with us in April 2006 as a drainage engineer. In 2011 he became Operations Manager for the team, overseeing the day to day running of the business. Ian is now predominately involved in the ongoing development of the business and works closely with all staff to ensure the continued success and development of our business.  

Ian Williams

Business Development Director

Ian started with us in April 2006 as a drainage engineer. In 2011 he became Operations Manager for the team, overseeing the day to day running of the business. Ian is now predominately involved in the ongoing development of the business and works closely with all staff to ensure the continued success and development of our business.  

Ian Williams

Business Development Director

Ian started with us in April 2006 as a drainage engineer. In 2011 he became Operations Manager for the team, overseeing the day to day running of the business. Ian is now predominately involved in the ongoing development of the business and works closely with all staff to ensure the continued success and development of our business.  

Spencer Horsfield

Director / Franchise Owner

Spencer has been the franchisee now for 15 years and operates this business as a family concern working alongside his wife Angela who runs the office, and their business partner Shirley Millson, who looks after the day to day scheduling.

Working form a purpose built office facility in the heart of Lincolnshire, we have slowly built up a profitable business and pride ourselves in the fact we have a very technical skill base headed up by Spencer who has delivered growth through investment and technical skills, with the ability to tackle most of the challenges that we are presented.

Spencer Horsfield

Director / Franchise Owner

Spencer has been the franchisee now for 15 years and operates this business as a family concern working alongside his wife Angela who runs the office, and their business partner Shirley Millson, who looks after the day to day scheduling.

Working form a purpose built office facility in the heart of Lincolnshire, we have slowly built up a profitable business and pride ourselves in the fact we have a very technical skill base headed up by Spencer who has delivered growth through investment and technical skills, with the ability to tackle most of the challenges that we are presented.

Spencer Horsfield

Director / Franchise Owner

Spencer has been the franchisee now for 15 years and operates this business as a family concern working alongside his wife Angela who runs the office, and their business partner Shirley Millson, who looks after the day to day scheduling.

Working form a purpose built office facility in the heart of Lincolnshire, we have slowly built up a profitable business and pride ourselves in the fact we have a very technical skill base headed up by Spencer who has delivered growth through investment and technical skills, with the ability to tackle most of the challenges that we are presented.

Spencer Horsfield

Director / Franchise Owner

Spencer has been the franchisee now for 15 years and operates this business as a family concern working alongside his wife Angela who runs the office, and their business partner Shirley Millson, who looks after the day to day scheduling.

Working form a purpose built office facility in the heart of Lincolnshire, we have slowly built up a profitable business and pride ourselves in the fact we have a very technical skill base headed up by Spencer who has delivered growth through investment and technical skills, with the ability to tackle most of the challenges that we are presented.

Kevin Russell

Business Owner

Kevin is the Business owner and Manager of the team. Kevin’s background is in Groundworks and Construction Site Management meaning that Kevin has a wealth of knowledge and experience. Kevin has owned the Metro Rod Cambridge Franchise since June 1995, initially starting with one van, completing all the drainage jobs himself. The business has grown considerably over the years; he now employs 9 other people, including 5 drainage engineers and has recently started a sister company, Metro Plumb.

Outside of work Kevin is the Chairman for his local social club organising a variety of community events.

Kevin Russell

Business Owner

Kevin is the Business owner and Manager of the team. Kevin’s background is in Groundworks and Construction Site Management meaning that Kevin has a wealth of knowledge and experience. Kevin has owned the Metro Rod Cambridge Franchise since June 1995, initially starting with one van, completing all the drainage jobs himself. The business has grown considerably over the years; he now employs 9 other people, including 5 drainage engineers and has recently started a sister company, Metro Plumb.

Outside of work Kevin is the Chairman for his local social club organising a variety of community events.

Kevin Russell

Business Owner

Kevin is the Business owner and Manager of the team. Kevin’s background is in Groundworks and Construction Site Management meaning that Kevin has a wealth of knowledge and experience. Kevin has owned the Metro Rod Cambridge Franchise since June 1995, initially starting with one van, completing all the drainage jobs himself. The business has grown considerably over the years; he now employs 9 other people, including 5 drainage engineers and has recently started a sister company, Metro Plumb.

Outside of work Kevin is the Chairman for his local social club organising a variety of community events.

Penny Langley

Managing Director

Penny started the York franchise in June 1998.She is proud of the level of technical service she provides and the local reputation she has earned along with her husband David.

Penny herself has a high level of computer expertise which has enabled her to develop her own bespoke computer system, helping things run smoothly and effectively in the office.

The business has gained a great reputation throughout the area which is down to the dedication and hard work Penny and David have put into the business. 

Penny Langley

Managing Director

Penny started the York franchise in June 1998.She is proud of the level of technical service she provides and the local reputation she has earned along with her husband David.

Penny herself has a high level of computer expertise which has enabled her to develop her own bespoke computer system, helping things run smoothly and effectively in the office.

The business has gained a great reputation throughout the area which is down to the dedication and hard work Penny and David have put into the business. 

Penny Langley

Managing Director

Penny started the York franchise in June 1998.She is proud of the level of technical service she provides and the local reputation she has earned along with her husband David.

Penny herself has a high level of computer expertise which has enabled her to develop her own bespoke computer system, helping things run smoothly and effectively in the office.

The business has gained a great reputation throughout the area which is down to the dedication and hard work Penny and David have put into the business. 

Penny Langley

Managing Director

Penny started the York franchise in June 1998.She is proud of the level of technical service she provides and the local reputation she has earned along with her husband David.

Penny herself has a high level of computer expertise which has enabled her to develop her own bespoke computer system, helping things run smoothly and effectively in the office.

The business has gained a great reputation throughout the area which is down to the dedication and hard work Penny and David have put into the business. 

Daniel Bedson

Franchisee

Daniel has more than 10 years’ experience in the drainage industry, with experience in engineering, sales, and business development. He is also involved in the sponsorship and development of local cricket team (Peugeot C&NW).

Sue

Managing Director

Sue started out running the Oxford Franchise in 1999 from the front room of her house with one engineer and has expanded it to cover a greater area with six engineers and an administrative team of three.

In 2014 Sue was the regional winner of the NatWest sponsored Venus Award for Small Business and in 2015 Sue was a finalist in the HSBC sponsored BFA award in the Oldrepeneur category.

Sue is a keen follower of eventing and was delighted for the opportunity to sponsor the Blenheim Horse Trials in 2014 and every year since. She has four grandchildren who she enjoys spending time with when she is not at work.

Sue is a member of Bicester Speakers.

Connect with her on LinkedIn 

Sue

Managing Director

Sue started out running the Oxford Franchise in 1999 from the front room of her house with one engineer and has expanded it to cover a greater area with six engineers and an administrative team of three.

In 2014 Sue was the regional winner of the NatWest sponsored Venus Award for Small Business and in 2015 Sue was a finalist in the HSBC sponsored BFA award in the Oldrepeneur category.

Sue is a keen follower of eventing and was delighted for the opportunity to sponsor the Blenheim Horse Trials in 2014 and every year since. She has four grandchildren who she enjoys spending time with when she is not at work.

Sue is a member of Bicester Speakers.

Connect with her on LinkedIn 

Sue

Managing Director

Sue started out running the Oxford Franchise in 1999 from the front room of her house with one engineer and has expanded it to cover a greater area with six engineers and an administrative team of three.

In 2014 Sue was the regional winner of the NatWest sponsored Venus Award for Small Business and in 2015 Sue was a finalist in the HSBC sponsored BFA award in the Oldrepeneur category.

Sue is a keen follower of eventing and was delighted for the opportunity to sponsor the Blenheim Horse Trials in 2014 and every year since. She has four grandchildren who she enjoys spending time with when she is not at work.

Sue is a member of Bicester Speakers.

Connect with her on LinkedIn 

Sue

Managing Director

Sue started out running the Oxford Franchise in 1999 from the front room of her house with one engineer and has expanded it to cover a greater area with six engineers and an administrative team of three.

In 2014 Sue was the regional winner of the NatWest sponsored Venus Award for Small Business and in 2015 Sue was a finalist in the HSBC sponsored BFA award in the Oldrepeneur category.

Sue is a keen follower of eventing and was delighted for the opportunity to sponsor the Blenheim Horse Trials in 2014 and every year since. She has four grandchildren who she enjoys spending time with when she is not at work.

Sue is a member of Bicester Speakers.

Connect with her on LinkedIn 

Dave Carter

Managing Director

Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!

Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business. 

Dave Carter

Managing Director

Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!

Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business. 

Dave Carter

Managing Director

Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!

Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business. 

Dave Carter

Managing Director

Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!

Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business. 

Dave Carter

Managing Director

Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!

Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Tricia Craig

Managing Director and Business Manager

Delivering great customer service and having a great team are my priorities.

Since 1999, I have seen Metro Rod North East grow from having 2 employees to 20 and constantly strive to increase the amount of work we get in so that I can offer more people the security of full time permanent employment.

It’s one thing to clear drains; through investment and working with our clients, we ensure that we deliver the best possible service to meet their needs. I want to make sure that our clients are delighted with the service they receive from Metro Rod.

At the beginning of 2016, I also opened a further business, Metro Plumb, to offer our customers additional reactive plumbing services.

In 2016 I won an award from the British Franchise Association, where I was named Female Franchisee of the Year. This is a prestigious award and I am absolutely thrilled.

I have 2 dogs that keep me busy when I’m not at work and I love the Northumberland Beaches and to travel.

Adrian Taylor

Operations Director

Working alongside Alun and Cath, Adrian carries out the day to day running of the business and provides our customers with comprehensive quotes. He is also responsible for checking site work and carrying out site visits.

Adrian Taylor

Operations Director

Working alongside Alun and Cath, Adrian carries out the day to day running of the business and provides our customers with comprehensive quotes. He is also responsible for checking site work and carrying out site visits.

Adrian Taylor

Operations Director

Working alongside Alun and Cath, Adrian carries out the day to day running of the business and provides our customers with comprehensive quotes. He is also responsible for checking site work and carrying out site visits.

Adrian Taylor

Operations Director

Working alongside Alun and Cath, Adrian carries out the day to day running of the business and provides our customers with comprehensive quotes. He is also responsible for checking site work and carrying out site visits.

John Pardoe

Franchise Owner

John has been the owner of Metro Rod (Merseyside) since 2013 and he began Metro Plumb in 2016.  He strives to grow the business and enjoys the challenges that this can bring.  He particularly enjoys patching and lining jobs!

John Pardoe

Franchise Owner

John has been the owner of Metro Rod (Merseyside) since 2013 and he began Metro Plumb in 2016.  He strives to grow the business and enjoys the challenges that this can bring.  He particularly enjoys patching and lining jobs!

John Pardoe

Franchise Owner

John has been the owner of Metro Rod (Merseyside) since 2013 and he began Metro Plumb in 2016.  He strives to grow the business and enjoys the challenges that this can bring.  He particularly enjoys patching and lining jobs!

John Pardoe

Franchise Owner

John has been the owner of Metro Rod (Merseyside) since 2013 and he began Metro Plumb in 2016.  He strives to grow the business and enjoys the challenges that this can bring.  He particularly enjoys patching and lining jobs!

Sam Patel

Director

Sam has a background working in finance, where he worked for a number of years for software companies which took him all over Europe and the USA. Having decided he wanted to travel less, he started up the Metro Rod franchise in 2002 which has successfully grown since.

In his spare time, Sam enjoys football, golf, cricket, skiing and the ‘odd’ holiday or 10.

Sam Patel

Director

Sam has a background working in finance, where he worked for a number of years for software companies which took him all over Europe and the USA. Having decided he wanted to travel less, he started up the Metro Rod franchise in 2002 which has successfully grown since.

In his spare time, Sam enjoys football, golf, cricket, skiing and the ‘odd’ holiday or 10.

Sam Patel

Director

Sam has a background working in finance, where he worked for a number of years for software companies which took him all over Europe and the USA. Having decided he wanted to travel less, he started up the Metro Rod franchise in 2002 which has successfully grown since.

In his spare time, Sam enjoys football, golf, cricket, skiing and the ‘odd’ holiday or 10.

Roy Dean

Managing Director

Roy joined the team in 2012 and has enjoyed success with the Metro Services Group brand. Roy has helped build on the reputation of the company enjoying a good working relationship with local councils, schools, hospitals and housing associations. Roy prides himself on being approachable and open to using the latest technology to assist in customer requirements.  

Roy Dean

Managing Director

Roy joined the team in 2012 and has enjoyed success with the Metro Services Group brand. Roy has helped build on the reputation of the company enjoying a good working relationship with local councils, schools, hospitals and housing associations. Roy prides himself on being approachable and open to using the latest technology to assist in customer requirements.  

Roy Dean

Managing Director

Roy joined the team in 2012 and has enjoyed success with the Metro Services Group brand. Roy has helped build on the reputation of the company enjoying a good working relationship with local councils, schools, hospitals and housing associations. Roy prides himself on being approachable and open to using the latest technology to assist in customer requirements.  

Sasha Shevlin

Chief Administrator

Sasha Joined us at Metro Rod in January 2011, after her third son started full time education. She runs the office alongside 3 other members of staff and is in charge of the admin and accounts side of the business.

 

In her spare time she likes to spend time with her family, eating out and walking with friends.

Sasha Shevlin

Chief Administrator

Sasha Joined us at Metro Rod in January 2011, after her third son started full time education. She runs the office alongside 3 other members of staff and is in charge of the admin and accounts side of the business.

 

In her spare time she likes to spend time with her family, eating out and walking with friends.

Sasha Shevlin

Chief Administrator

Sasha Joined us at Metro Rod in January 2011, after her third son started full time education. She runs the office alongside 3 other members of staff and is in charge of the admin and accounts side of the business.

 

In her spare time she likes to spend time with her family, eating out and walking with friends.

Sasha Shevlin

Chief Administrator

Sasha Joined us at Metro Rod in January 2011, after her third son started full time education. She runs the office alongside 3 other members of staff and is in charge of the admin and accounts side of the business.

 

In her spare time she likes to spend time with her family, eating out and walking with friends.

Jean O'Brien

Franchisee

Jean O'Brien

Franchisee

Jean O'Brien

Franchisee

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

David Humphreys

Operations Coordinator

David has been with Metro Rod since 2014, answering calls and running day to day operations. This includes organising and planning reactive and pre-planned maintenance jobs. He is also responsible for sending further recommendations to customers and putting together quotations for all sorts of jobs, from little repair works to big excavations jobs.

Additionally, David replies to emails, answering all questions and queries. You can call David on 01189 504477.

Philip Storrie

Drainage Supervisor

I am a qualified plumber and drainage engineer and have just completed my first year with the Guildford team. My role is to ensure that all jobs are carried out to the business standards and ensure we provide our customers with excellent service.

Graeme Hosie

Operations Manager

Graeme joined Metro Rod in November 2012 and is responsible for the day to day running of the business. Graeme comes from a Customer Service/Account Management background and has a wealth of experience in delivering excellent customer service. Graeme and his team are very confident that their company give the highest quality customer service to each and every client whether it is a multi-national company or domestic property.

Graeme Hosie

Operations Manager

Graeme joined Metro Rod in November 2012 and is responsible for the day to day running of the business. Graeme comes from a Customer Service/Account Management background and has a wealth of experience in delivering excellent customer service. Graeme and his team are very confident that their company give the highest quality customer service to each and every client whether it is a multi-national company or domestic property.

Brenda Anderson

Office Manager

Martin’s wife, Brenda handles the day to day running of the office. Her duties involve customer service, liaising with our engineers and existing customers, plus making sure all relevant training, van audits and HSE is up to date for our engineers.

Brenda Anderson

Office Manager

Martin’s wife, Brenda handles the day to day running of the office. Her duties involve customer service, liaising with our engineers and existing customers, plus making sure all relevant training, van audits and HSE is up to date for our engineers.

Brenda Anderson

Office Manager

Martin’s wife, Brenda handles the day to day running of the office. Her duties involve customer service, liaising with our engineers and existing customers, plus making sure all relevant training, van audits and HSE is up to date for our engineers.

Brenda Anderson

Office Manager

Martin’s wife, Brenda handles the day to day running of the office. Her duties involve customer service, liaising with our engineers and existing customers, plus making sure all relevant training, van audits and HSE is up to date for our engineers.

Brenda Anderson

Office Manager

Martin’s wife, Brenda handles the day to day running of the office. Her duties involve customer service, liaising with our engineers and existing customers, plus making sure all relevant training, van audits and HSE is up to date for our engineers.

Deborah Jeeves

Director

Deborah is our Director and comes from a long career in teaching. Although this is a new direction for Deborah, we are all excited for her new challenge.

Deborah Jeeves

Director

Deborah is our Director and comes from a long career in teaching. Although this is a new direction for Deborah, we are all excited for her new challenge.

Deborah Jeeves

Director

Deborah is our Director and comes from a long career in teaching. Although this is a new direction for Deborah, we are all excited for her new challenge.

Ben Witcomb

Director

Ben became Director of our franchise in May 2012 and has been the driving force behind our growth ever since. Under his management our franchise has incorporated the Gloucester area and we are proudly now Metro Rod (Newport, Hereford and Gloucester). Ben has always been associated with the business since his father first became a franchisee in 2006. He has developed a vast technical knowledge and large array of skills.

In 2016 Ben won the HSBC BFA Young Franchisee of the Year Award. 

Ben Witcomb

Director

Ben became Director of our franchise in May 2012 and has been the driving force behind our growth ever since. Under his management our franchise has incorporated the Gloucester area and we are proudly now Metro Rod (Newport, Hereford and Gloucester). Ben has always been associated with the business since his father first became a franchisee in 2006. He has developed a vast technical knowledge and large array of skills.

In 2016 Ben won the HSBC BFA Young Franchisee of the Year Award. 

Shirley Millson

Operations Manager

Shirley is Operations Manager here and has been with the company for six years. She brings a huge wealth of experience to the role for the day to day operations and combines her people focused approach with professionalism and exceptional customer service.

Shirley is a fundamental figure in guaranteeing smooth operations and effective time management from her team of friendly engineers ensuring all your issues are tackled quickly and professionally.

Shirley Millson

Operations Manager

Shirley is Operations Manager here and has been with the company for six years. She brings a huge wealth of experience to the role for the day to day operations and combines her people focused approach with professionalism and exceptional customer service.

Shirley is a fundamental figure in guaranteeing smooth operations and effective time management from her team of friendly engineers ensuring all your issues are tackled quickly and professionally.

Shirley Millson

Operations Manager

Shirley is Operations Manager here and has been with the company for six years. She brings a huge wealth of experience to the role for the day to day operations and combines her people focused approach with professionalism and exceptional customer service.

Shirley is a fundamental figure in guaranteeing smooth operations and effective time management from her team of friendly engineers ensuring all your issues are tackled quickly and professionally.

Shirley Millson

Operations Manager

Shirley is Operations Manager here and has been with the company for six years. She brings a huge wealth of experience to the role for the day to day operations and combines her people focused approach with professionalism and exceptional customer service.

Shirley is a fundamental figure in guaranteeing smooth operations and effective time management from her team of friendly engineers ensuring all your issues are tackled quickly and professionally.

Peter Bedson

Franchisee

Peter has over 17 years’ experience in drainage and is currently responsible for the technical aspects of the business. 

Charlotte

Marketing Manager

Charlotte has been marketing manager since March 2013 and since then has overseen the expansion of our area into Gloucestershire; the addition of various new, exciting technologies which we have added to our kit and most recently, the launch of Metro Plumb.

 

Her responsibilities include ensuring the best service is offered to customers, ensuring that new and existing clients are offered any of our full range of innovative services, so that our customers are aware of everything we can do to help them repair and maintain their property.

 

Charlotte works closely with Dean in order to create new, informative content to display on social media and to send out to our customers to detail the long list of ever growing services we provide.

 

Charlotte is also responsible for engaging with customers on our online profiles, through our website and various social media accounts such as Facebook, Twitter and LinkedIn.

 

In her spare time, she enjoys baking, creative writing and gaming, often doing all three with her children.

Charlotte

Marketing Manager

Charlotte has been marketing manager since March 2013 and since then has overseen the expansion of our area into Gloucestershire; the addition of various new, exciting technologies which we have added to our kit and most recently, the launch of Metro Plumb.

 

Her responsibilities include ensuring the best service is offered to customers, ensuring that new and existing clients are offered any of our full range of innovative services, so that our customers are aware of everything we can do to help them repair and maintain their property.

 

Charlotte works closely with Dean in order to create new, informative content to display on social media and to send out to our customers to detail the long list of ever growing services we provide.

 

Charlotte is also responsible for engaging with customers on our online profiles, through our website and various social media accounts such as Facebook, Twitter and LinkedIn.

 

In her spare time, she enjoys baking, creative writing and gaming, often doing all three with her children.

Charlotte

Marketing Manager

Charlotte has been marketing manager since March 2013 and since then has overseen the expansion of our area into Gloucestershire; the addition of various new, exciting technologies which we have added to our kit and most recently, the launch of Metro Plumb.

 

Her responsibilities include ensuring the best service is offered to customers, ensuring that new and existing clients are offered any of our full range of innovative services, so that our customers are aware of everything we can do to help them repair and maintain their property.

 

Charlotte works closely with Dean in order to create new, informative content to display on social media and to send out to our customers to detail the long list of ever growing services we provide.

 

Charlotte is also responsible for engaging with customers on our online profiles, through our website and various social media accounts such as Facebook, Twitter and LinkedIn.

 

In her spare time, she enjoys baking, creative writing and gaming, often doing all three with her children.

Charlotte

Marketing Manager

Charlotte has been marketing manager since March 2013 and since then has overseen the expansion of our area into Gloucestershire; the addition of various new, exciting technologies which we have added to our kit and most recently, the launch of Metro Plumb.

 

Her responsibilities include ensuring the best service is offered to customers, ensuring that new and existing clients are offered any of our full range of innovative services, so that our customers are aware of everything we can do to help them repair and maintain their property.

 

Charlotte works closely with Dean in order to create new, informative content to display on social media and to send out to our customers to detail the long list of ever growing services we provide.

 

Charlotte is also responsible for engaging with customers on our online profiles, through our website and various social media accounts such as Facebook, Twitter and LinkedIn.

 

In her spare time, she enjoys baking, creative writing and gaming, often doing all three with her children.

Tracy Carter

Managing Director

Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.

Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained. 

Tracy Carter

Managing Director

Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.

Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained. 

Tracy Carter

Managing Director

Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.

Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained. 

Tracy Carter

Managing Director

Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.

Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained. 

Tracy Carter

Managing Director

Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.

Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained. 

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Matt Yates

Director

As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients.

Matt Yates

Director

As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients.

Matt Yates

Director

As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients.

Matt Yates

Director

As co-owner since 2009, Matt is part of the operational team but specialises in technical assistance to our engineers and clients.

Phil Schofield

Operations Manager

Prior to being an Operations Manager, Phil has had 13 years’ experience in drainage. He has a wide knowledge of all things drainage related and is the ‘go-to’ man for any problems an engineer may have.

Phil Schofield

Operations Manager

Prior to being an Operations Manager, Phil has had 13 years’ experience in drainage. He has a wide knowledge of all things drainage related and is the ‘go-to’ man for any problems an engineer may have.

Phil Schofield

Operations Manager

Prior to being an Operations Manager, Phil has had 13 years’ experience in drainage. He has a wide knowledge of all things drainage related and is the ‘go-to’ man for any problems an engineer may have.

Phil Schofield

Operations Manager

Prior to being an Operations Manager, Phil has had 13 years’ experience in drainage. He has a wide knowledge of all things drainage related and is the ‘go-to’ man for any problems an engineer may have.

Maureen Newport

Franchise Owner

Maureen and Clive Newport have been running the Bristol franchise for 11 years, along with their two sons Darren and Gareth. As a family run business they have taken Metro Rod and Metro Plumb (Bristol) from a 'one man one van' operation to a fleet of 9 vans and 8 engineers and still expanding. Maureen runs the office efficiently and cheerfully and her extensive knowledge means she can answer all your queries quickly and professionally.

Maureen Newport

Franchise Owner

Maureen and Clive Newport have been running the Bristol franchise for 11 years, along with their two sons Darren and Gareth. As a family run business they have taken Metro Rod and Metro Plumb (Bristol) from a 'one man one van' operation to a fleet of 9 vans and 8 engineers and still expanding. Maureen runs the office efficiently and cheerfully and her extensive knowledge means she can answer all your queries quickly and professionally.

Maureen Newport

Franchise Owner

Maureen and Clive Newport have been running the Bristol franchise for 11 years, along with their two sons Darren and Gareth. As a family run business they have taken Metro Rod and Metro Plumb (Bristol) from a 'one man one van' operation to a fleet of 9 vans and 8 engineers and still expanding. Maureen runs the office efficiently and cheerfully and her extensive knowledge means she can answer all your queries quickly and professionally.

Maureen Newport

Franchise Owner

Maureen and Clive Newport have been running the Bristol franchise for 11 years, along with their two sons Darren and Gareth. As a family run business they have taken Metro Rod and Metro Plumb (Bristol) from a 'one man one van' operation to a fleet of 9 vans and 8 engineers and still expanding. Maureen runs the office efficiently and cheerfully and her extensive knowledge means she can answer all your queries quickly and professionally.

Ricky Wheatley

Regional Operations Manager

Ricky has been at Metro Rod since 2011. He started as an apprentice engineer learning all aspects of drainage which includes HPWJ, CCTV surveys, pipe lining, patch works and excavations. In 2015 Ricky moved into the office and is now Regional Operations Manager.

In his spare time, Ricky likes to take his son to watch Nottingham Forest, bike riding, going to the pub (when he's allowed) and spending time with his family.

Ricky Wheatley

Regional Operations Manager

Ricky has been at Metro Rod since 2011. He started as an apprentice engineer learning all aspects of drainage which includes HPWJ, CCTV surveys, pipe lining, patch works and excavations. In 2015 Ricky moved into the office and is now Regional Operations Manager.

In his spare time, Ricky likes to take his son to watch Nottingham Forest, bike riding, going to the pub (when he's allowed) and spending time with his family.

Ricky Wheatley

Regional Operations Manager

Ricky has been at Metro Rod since 2011. He started as an apprentice engineer learning all aspects of drainage which includes HPWJ, CCTV surveys, pipe lining, patch works and excavations. In 2015 Ricky moved into the office and is now Regional Operations Manager.

In his spare time, Ricky likes to take his son to watch Nottingham Forest, bike riding, going to the pub (when he's allowed) and spending time with his family.

Ricky Wheatley

Regional Operations Manager

Ricky has been at Metro Rod since 2011. He started as an apprentice engineer learning all aspects of drainage which includes HPWJ, CCTV surveys, pipe lining, patch works and excavations. In 2015 Ricky moved into the office and is now Regional Operations Manager.

In his spare time, Ricky likes to take his son to watch Nottingham Forest, bike riding, going to the pub (when he's allowed) and spending time with his family.

Kevin Hemmings

Operations Manager

Kevin is our operations Manager and has many years’ experience in the clearing and repairing of drainage systems and his knowledge of excavation and drain lining is second to none. Kevin is a very polite, efficient and a hardworking engineer.

We are very proud to have Kevin as part of our team and we look forward to continuing to work with him in the future.

Kevin Hemmings

Operations Manager

Kevin is our operations Manager and has many years’ experience in the clearing and repairing of drainage systems and his knowledge of excavation and drain lining is second to none. Kevin is a very polite, efficient and a hardworking engineer.

We are very proud to have Kevin as part of our team and we look forward to continuing to work with him in the future.

Kevin Hemmings

Operations Manager

Kevin is our operations Manager and has many years’ experience in the clearing and repairing of drainage systems and his knowledge of excavation and drain lining is second to none. Kevin is a very polite, efficient and a hardworking engineer.

We are very proud to have Kevin as part of our team and we look forward to continuing to work with him in the future.

Angela Horsfield

Project Manager

Angela is Project Manager and is fundamental in our continued growth and success. She has been one of the pivotal figures since day one, with only one man and one van and is proud of all that has been achieved over the years and of the team of highly trained engineers now employed. Ange also has the qualification on CCTV surveying of “OSX19” which makes us very reputable in how we produce our surveys and reports.

Angela has a vast knowledge of the industry coupled with a customer focused approach call Angela for a no obligation quote or advice on 01472 859895 or 01482 810013.

Angela Horsfield

Project Manager

Angela is Project Manager and is fundamental in our continued growth and success. She has been one of the pivotal figures since day one, with only one man and one van and is proud of all that has been achieved over the years and of the team of highly trained engineers now employed. Ange also has the qualification on CCTV surveying of “OSX19” which makes us very reputable in how we produce our surveys and reports.

Angela has a vast knowledge of the industry coupled with a customer focused approach call Angela for a no obligation quote or advice on 01472 859895 or 01482 810013.

Angela Horsfield

Project Manager

Angela is Project Manager and is fundamental in our continued growth and success. She has been one of the pivotal figures since day one, with only one man and one van and is proud of all that has been achieved over the years and of the team of highly trained engineers now employed. Ange also has the qualification on CCTV surveying of “OSX19” which makes us very reputable in how we produce our surveys and reports.

Angela has a vast knowledge of the industry coupled with a customer focused approach call Angela for a no obligation quote or advice on 01472 859895 or 01482 810013.

Angela Horsfield

Project Manager

Angela is Project Manager and is fundamental in our continued growth and success. She has been one of the pivotal figures since day one, with only one man and one van and is proud of all that has been achieved over the years and of the team of highly trained engineers now employed. Ange also has the qualification on CCTV surveying of “OSX19” which makes us very reputable in how we produce our surveys and reports.

Angela has a vast knowledge of the industry coupled with a customer focused approach call Angela for a no obligation quote or advice on 01472 859895 or 01482 810013.

Rachael Kenyon

Office Manager

Rachael is our Office and Marketing Manager and looks after many of the day to day office tasks, liaising with engineers, taking calls from Head Office, budgets, payroll, ordering of stock and updating our website.  When not in the office she becomes a taxi driver for 3 children and unwinds baking cakes.

Rachael Kenyon

Office Manager

Rachael is our Office and Marketing Manager and looks after many of the day to day office tasks, liaising with engineers, taking calls from Head Office, budgets, payroll, ordering of stock and updating our website.  When not in the office she becomes a taxi driver for 3 children and unwinds baking cakes.

Rachael Kenyon

Office Manager

Rachael is our Office and Marketing Manager and looks after many of the day to day office tasks, liaising with engineers, taking calls from Head Office, budgets, payroll, ordering of stock and updating our website.  When not in the office she becomes a taxi driver for 3 children and unwinds baking cakes.

Rachael Kenyon

Office Manager

Rachael is our Office and Marketing Manager and looks after many of the day to day office tasks, liaising with engineers, taking calls from Head Office, budgets, payroll, ordering of stock and updating our website.  When not in the office she becomes a taxi driver for 3 children and unwinds baking cakes.

Sylvie Bedson

Office Manager

With over 15 years’ experience at Metro Rod, Sylvie is responsible for accounting, administration and compliance.

Dean

Sales Manager

Dean joined the business in 2016 as our Sales Manager after deciding on a career change. He has a first class honours degree from Coventry University and his previous work experience varies from hospitality services, through to working in the public sector, so he has a variety of skills within the scope of customer service.

Despite his relatively short time with us, Dean has already made some great connections at local networking events. He works closely with Charlotte to produce new, informative content for our customers. His role involves some office based work and he also travels out to site in order to ensure that new and old customers are getting the service they need. Whether they require monthly, bi-annually or annual PPMs, or whether they require a one-time quote or whether they need something else entirely, Dean works with clients to ensure their needs are met.

In his spare time, Dean enjoys fishing, drumming with his band and spending time with his family. 

Dean

Sales Manager

Dean joined the business in 2016 as our Sales Manager after deciding on a career change. He has a first class honours degree from Coventry University and his previous work experience varies from hospitality services, through to working in the public sector, so he has a variety of skills within the scope of customer service.

Despite his relatively short time with us, Dean has already made some great connections at local networking events. He works closely with Charlotte to produce new, informative content for our customers. His role involves some office based work and he also travels out to site in order to ensure that new and old customers are getting the service they need. Whether they require monthly, bi-annually or annual PPMs, or whether they require a one-time quote or whether they need something else entirely, Dean works with clients to ensure their needs are met.

In his spare time, Dean enjoys fishing, drumming with his band and spending time with his family. 

Dean

Sales Manager

Dean joined the business in 2016 as our Sales Manager after deciding on a career change. He has a first class honours degree from Coventry University and his previous work experience varies from hospitality services, through to working in the public sector, so he has a variety of skills within the scope of customer service.

Despite his relatively short time with us, Dean has already made some great connections at local networking events. He works closely with Charlotte to produce new, informative content for our customers. His role involves some office based work and he also travels out to site in order to ensure that new and old customers are getting the service they need. Whether they require monthly, bi-annually or annual PPMs, or whether they require a one-time quote or whether they need something else entirely, Dean works with clients to ensure their needs are met.

In his spare time, Dean enjoys fishing, drumming with his band and spending time with his family. 

Dean

Sales Manager

Dean joined the business in 2016 as our Sales Manager after deciding on a career change. He has a first class honours degree from Coventry University and his previous work experience varies from hospitality services, through to working in the public sector, so he has a variety of skills within the scope of customer service.

Despite his relatively short time with us, Dean has already made some great connections at local networking events. He works closely with Charlotte to produce new, informative content for our customers. His role involves some office based work and he also travels out to site in order to ensure that new and old customers are getting the service they need. Whether they require monthly, bi-annually or annual PPMs, or whether they require a one-time quote or whether they need something else entirely, Dean works with clients to ensure their needs are met.

In his spare time, Dean enjoys fishing, drumming with his band and spending time with his family. 

Wayne Smith

Technical Manager

Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,

Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.

Wayne Smith

Technical Manager

Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,

Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.

Wayne Smith

Technical Manager

Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,

Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.

Wayne Smith

Technical Manager

Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,

Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.

Wayne Smith

Technical Manager

Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,

Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Lee Palmer

Technical Manager

Lee has a wealth of experience in drainage and is usually office based, writing quotes and studying surveys.  He is also a tanker driver and sometimes steps in when needed for emptying grease traps and interceptors.

Lee Palmer

Technical Manager

Lee has a wealth of experience in drainage and is usually office based, writing quotes and studying surveys.  He is also a tanker driver and sometimes steps in when needed for emptying grease traps and interceptors.

Lee Palmer

Technical Manager

Lee has a wealth of experience in drainage and is usually office based, writing quotes and studying surveys.  He is also a tanker driver and sometimes steps in when needed for emptying grease traps and interceptors.

Lee Palmer

Technical Manager

Lee has a wealth of experience in drainage and is usually office based, writing quotes and studying surveys.  He is also a tanker driver and sometimes steps in when needed for emptying grease traps and interceptors.

Brad Drury

Office Administrator

Brad joined Metro Rod in 2012 as a trainee engineer, over the years he has developed his skills and become a senior engineer and since moved into the office. Brad carries out CCTV reports and further recs.

Outside of Metro Rod, Brad enjoys music and is a drummer in a band.

Brad Drury

Office Administrator

Brad joined Metro Rod in 2012 as a trainee engineer, over the years he has developed his skills and become a senior engineer and since moved into the office. Brad carries out CCTV reports and further recs.

Outside of Metro Rod, Brad enjoys music and is a drummer in a band.

Brad Drury

Office Administrator

Brad joined Metro Rod in 2012 as a trainee engineer, over the years he has developed his skills and become a senior engineer and since moved into the office. Brad carries out CCTV reports and further recs.

Outside of Metro Rod, Brad enjoys music and is a drummer in a band.

Brad Drury

Office Administrator

Brad joined Metro Rod in 2012 as a trainee engineer, over the years he has developed his skills and become a senior engineer and since moved into the office. Brad carries out CCTV reports and further recs.

Outside of Metro Rod, Brad enjoys music and is a drummer in a band.

LAUREN RICHARDS

Marketing Assistant

Lauren is Metro Rod (Brighton & Gatwick’s) marketing assistant whose role consists of supporting the Directors on the effective delivery of the medium and long term marketing plans.

Lauren will be involved in all aspects of marketing and expected to implement all the marketing strategies.

Other responsibilities and duties include managing and updating all social media sites such as Facebook, Twitter, Instagram and Google+ as well as the company website.

LAUREN RICHARDS

Marketing Assistant

Lauren is Metro Rod (Brighton & Gatwick’s) marketing assistant whose role consists of supporting the Directors on the effective delivery of the medium and long term marketing plans.

Lauren will be involved in all aspects of marketing and expected to implement all the marketing strategies.

Other responsibilities and duties include managing and updating all social media sites such as Facebook, Twitter, Instagram and Google+ as well as the company website.

LAUREN RICHARDS

Marketing Assistant

Lauren is Metro Rod (Brighton & Gatwick’s) marketing assistant whose role consists of supporting the Directors on the effective delivery of the medium and long term marketing plans.

Lauren will be involved in all aspects of marketing and expected to implement all the marketing strategies.

Other responsibilities and duties include managing and updating all social media sites such as Facebook, Twitter, Instagram and Google+ as well as the company website.

Dave Rowley

Customer Services Manager

Dave is our Customer Services Manager, who joined us in June 2013, assisting with the day to day marketing tasks. This includes planning and implementing promotional campaigns, plus maintaining and up-dating Twitter, Facebook and our Websites. Dave is  also responsible for the iTouch CCTV survey reports, further recommendations and general assistance.

In his spare time enjoys reading, music and is a keen Xbox one gamer.

Dave Rowley

Customer Services Manager

Dave is our Customer Services Manager, who joined us in June 2013, assisting with the day to day marketing tasks. This includes planning and implementing promotional campaigns, plus maintaining and up-dating Twitter, Facebook and our Websites. Dave is  also responsible for the iTouch CCTV survey reports, further recommendations and general assistance.

In his spare time enjoys reading, music and is a keen Xbox one gamer.

Dave Rowley

Customer Services Manager

Dave is our Customer Services Manager, who joined us in June 2013, assisting with the day to day marketing tasks. This includes planning and implementing promotional campaigns, plus maintaining and up-dating Twitter, Facebook and our Websites. Dave is  also responsible for the iTouch CCTV survey reports, further recommendations and general assistance.

In his spare time enjoys reading, music and is a keen Xbox one gamer.

Dave Rowley

Customer Services Manager

Dave is our Customer Services Manager, who joined us in June 2013, assisting with the day to day marketing tasks. This includes planning and implementing promotional campaigns, plus maintaining and up-dating Twitter, Facebook and our Websites. Dave is  also responsible for the iTouch CCTV survey reports, further recommendations and general assistance.

In his spare time enjoys reading, music and is a keen Xbox one gamer.

Dave Rowley

Customer Services Manager

Dave is our Customer Services Manager, who joined us in June 2013, assisting with the day to day marketing tasks. This includes planning and implementing promotional campaigns, plus maintaining and up-dating Twitter, Facebook and our Websites. Dave is  also responsible for the iTouch CCTV survey reports, further recommendations and general assistance.

In his spare time enjoys reading, music and is a keen Xbox one gamer.

Darren Newport

Operations Manager

Darren is our Operations Manager and knows everything about almost all the jobs we work on in our area. His expertise and experience in this industry allows him to solve problems quickly and efficiently ensuring the best outcome for our customers with minimal disruption.

Darren Newport

Operations Manager

Darren is our Operations Manager and knows everything about almost all the jobs we work on in our area. His expertise and experience in this industry allows him to solve problems quickly and efficiently ensuring the best outcome for our customers with minimal disruption.

Darren Newport

Operations Manager

Darren is our Operations Manager and knows everything about almost all the jobs we work on in our area. His expertise and experience in this industry allows him to solve problems quickly and efficiently ensuring the best outcome for our customers with minimal disruption.

Darren Newport

Operations Manager

Darren is our Operations Manager and knows everything about almost all the jobs we work on in our area. His expertise and experience in this industry allows him to solve problems quickly and efficiently ensuring the best outcome for our customers with minimal disruption.

Dot

Office Administrator

Dot joined the office based team in May 2015. She brought a wide range of customer service skills to the job, which combined with an eagerness to learn the ropes, meant she soon settled into the role. Now she runs the administration of the office, responds to queries from customers and organises the plumbers and engineers.

We are very happy to have her on our team and the local birds are very pleased, too, as she often spends her breaks ensuring that their feeders are full!

In her spare time Dot enjoys reading and watching the wildlife at her home.

Dot

Office Administrator

Dot joined the office based team in May 2015. She brought a wide range of customer service skills to the job, which combined with an eagerness to learn the ropes, meant she soon settled into the role. Now she runs the administration of the office, responds to queries from customers and organises the plumbers and engineers.

We are very happy to have her on our team and the local birds are very pleased, too, as she often spends her breaks ensuring that their feeders are full!

In her spare time Dot enjoys reading and watching the wildlife at her home.

Dot

Office Administrator

Dot joined the office based team in May 2015. She brought a wide range of customer service skills to the job, which combined with an eagerness to learn the ropes, meant she soon settled into the role. Now she runs the administration of the office, responds to queries from customers and organises the plumbers and engineers.

We are very happy to have her on our team and the local birds are very pleased, too, as she often spends her breaks ensuring that their feeders are full!

In her spare time Dot enjoys reading and watching the wildlife at her home.

Dot

Office Administrator

Dot joined the office based team in May 2015. She brought a wide range of customer service skills to the job, which combined with an eagerness to learn the ropes, meant she soon settled into the role. Now she runs the administration of the office, responds to queries from customers and organises the plumbers and engineers.

We are very happy to have her on our team and the local birds are very pleased, too, as she often spends her breaks ensuring that their feeders are full!

In her spare time Dot enjoys reading and watching the wildlife at her home.

Jordan Carter

Technical Surveyor

Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.

Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.

Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.

Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.

Jordan Carter

Technical Surveyor

Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.

Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.

Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.

Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.

Jordan Carter

Technical Surveyor

Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.

Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.

Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.

Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.

Jordan Carter

Technical Surveyor

Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.

Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.

Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.

Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.

Jordan Carter

Technical Surveyor

Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.

Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.

Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.

Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.

Sean Phelan

Operations Manager

Sean looks after the day to day operation, managing the engineers, office staff and supporting the overall growth of the business.

Sean Phelan

Operations Manager

Sean looks after the day to day operation, managing the engineers, office staff and supporting the overall growth of the business.

Sean Phelan

Operations Manager

Sean looks after the day to day operation, managing the engineers, office staff and supporting the overall growth of the business.

Sean Phelan

Operations Manager

Sean looks after the day to day operation, managing the engineers, office staff and supporting the overall growth of the business.

Jo Yates

Sales Director

Jo looks after all sales and marketing, managing the marketing team, tendering for work and meeting with potential and current customers in order to grow the business.

Jo Yates

Sales Director

Jo looks after all sales and marketing, managing the marketing team, tendering for work and meeting with potential and current customers in order to grow the business.

Jo Yates

Sales Director

Jo looks after all sales and marketing, managing the marketing team, tendering for work and meeting with potential and current customers in order to grow the business.

Jo Yates

Sales Director

Jo looks after all sales and marketing, managing the marketing team, tendering for work and meeting with potential and current customers in order to grow the business.

Jenny Schofield

Business Development Manager

Jenny has been with the company since 2015 and is responsible for gaining new clients, as well as ensuring that current clients are happy with the service that they are receiving.

Jenny Schofield

Business Development Manager

Jenny has been with the company since 2015 and is responsible for gaining new clients, as well as ensuring that current clients are happy with the service that they are receiving.

Jenny Schofield

Business Development Manager

Jenny has been with the company since 2015 and is responsible for gaining new clients, as well as ensuring that current clients are happy with the service that they are receiving.

Jenny Schofield

Business Development Manager

Jenny has been with the company since 2015 and is responsible for gaining new clients, as well as ensuring that current clients are happy with the service that they are receiving.

MEGAN DINNAGE

Administrative Assistant

Megan has recently joined our team after previously working for AXA Assistance, dealing with customers' household emergencies such as burst water pipes. Megan’s role is to make sure that the day-to-day office tasks are completed effectively, and that all relevant people are kept fully informed of job details as well as keeping information and the job database in order and up to date.  She also keeps the engineers informed of what jobs they have and at what time.

MEGAN DINNAGE

Administrative Assistant

Megan has recently joined our team after previously working for AXA Assistance, dealing with customers' household emergencies such as burst water pipes. Megan’s role is to make sure that the day-to-day office tasks are completed effectively, and that all relevant people are kept fully informed of job details as well as keeping information and the job database in order and up to date.  She also keeps the engineers informed of what jobs they have and at what time.

MEGAN DINNAGE

Administrative Assistant

Megan has recently joined our team after previously working for AXA Assistance, dealing with customers' household emergencies such as burst water pipes. Megan’s role is to make sure that the day-to-day office tasks are completed effectively, and that all relevant people are kept fully informed of job details as well as keeping information and the job database in order and up to date.  She also keeps the engineers informed of what jobs they have and at what time.

Alan Wheatley

Chief Engineer

Alan is Chief Engineer in the business and has been here for 20 years. Alan's work ethic and experience is valuable for the team and has helped resolve many problems faced by the whole team. His work was rewarded in 2016 when he won engineer of the year for the whole of Metro Rod. Alan has two sons in the business and trains all new engineers here, this allows the new members to gain valuable experience in all aspects of training. 

Alan enjoys cycling and he supports Nottingham Forest.

Alan Wheatley

Chief Engineer

Alan is Chief Engineer in the business and has been here for 20 years. Alan's work ethic and experience is valuable for the team and has helped resolve many problems faced by the whole team. His work was rewarded in 2016 when he won engineer of the year for the whole of Metro Rod. Alan has two sons in the business and trains all new engineers here, this allows the new members to gain valuable experience in all aspects of training. 

Alan enjoys cycling and he supports Nottingham Forest.

Alan Wheatley

Chief Engineer

Alan is Chief Engineer in the business and has been here for 20 years. Alan's work ethic and experience is valuable for the team and has helped resolve many problems faced by the whole team. His work was rewarded in 2016 when he won engineer of the year for the whole of Metro Rod. Alan has two sons in the business and trains all new engineers here, this allows the new members to gain valuable experience in all aspects of training. 

Alan enjoys cycling and he supports Nottingham Forest.

Alan Wheatley

Chief Engineer

Alan is Chief Engineer in the business and has been here for 20 years. Alan's work ethic and experience is valuable for the team and has helped resolve many problems faced by the whole team. His work was rewarded in 2016 when he won engineer of the year for the whole of Metro Rod. Alan has two sons in the business and trains all new engineers here, this allows the new members to gain valuable experience in all aspects of training. 

Alan enjoys cycling and he supports Nottingham Forest.

Gareth Newport

Office Administrator and Camera Survey Processor

Gareth is our CCTV survey processor and sets up the invoicing of our work.  In his spare time, Gareth works out in the gym, goes Snowboarding and is a big fan of being covered in ink.  He has travelled all the way to Norway to get a very special large tattoo completed.  Strangely though, he hates needles at the Doctors!

Gareth Newport

Office Administrator and Camera Survey Processor

Gareth is our CCTV survey processor and sets up the invoicing of our work.  In his spare time, Gareth works out in the gym, goes Snowboarding and is a big fan of being covered in ink.  He has travelled all the way to Norway to get a very special large tattoo completed.  Strangely though, he hates needles at the Doctors!

Gareth Newport

Office Administrator and Camera Survey Processor

Gareth is our CCTV survey processor and sets up the invoicing of our work.  In his spare time, Gareth works out in the gym, goes Snowboarding and is a big fan of being covered in ink.  He has travelled all the way to Norway to get a very special large tattoo completed.  Strangely though, he hates needles at the Doctors!

Gareth Newport

Office Administrator and Camera Survey Processor

Gareth is our CCTV survey processor and sets up the invoicing of our work.  In his spare time, Gareth works out in the gym, goes Snowboarding and is a big fan of being covered in ink.  He has travelled all the way to Norway to get a very special large tattoo completed.  Strangely though, he hates needles at the Doctors!

Tony

Senior Drainage Engineer

Tony joined Metro Rod on the 9th of October 2006. He started out as a general assistant gaining experience on the job while helping out the other engineers whenever they needed a second man on a job. After 6 months, and after obtaining his driving licence, he was ready to go out on his own and he's never looked back. These days he is a highly competent drainage engineer with a lot of experience in the field.

In his spare time, Tony enjoys spending time in his shed, building robots with his children and taking them on adventures.

Tony

Senior Drainage Engineer

Tony joined Metro Rod on the 9th of October 2006. He started out as a general assistant gaining experience on the job while helping out the other engineers whenever they needed a second man on a job. After 6 months, and after obtaining his driving licence, he was ready to go out on his own and he's never looked back. These days he is a highly competent drainage engineer with a lot of experience in the field.

In his spare time, Tony enjoys spending time in his shed, building robots with his children and taking them on adventures.

Tony

Senior Drainage Engineer

Tony joined Metro Rod on the 9th of October 2006. He started out as a general assistant gaining experience on the job while helping out the other engineers whenever they needed a second man on a job. After 6 months, and after obtaining his driving licence, he was ready to go out on his own and he's never looked back. These days he is a highly competent drainage engineer with a lot of experience in the field.

In his spare time, Tony enjoys spending time in his shed, building robots with his children and taking them on adventures.

Tony

Senior Drainage Engineer

Tony joined Metro Rod on the 9th of October 2006. He started out as a general assistant gaining experience on the job while helping out the other engineers whenever they needed a second man on a job. After 6 months, and after obtaining his driving licence, he was ready to go out on his own and he's never looked back. These days he is a highly competent drainage engineer with a lot of experience in the field.

In his spare time, Tony enjoys spending time in his shed, building robots with his children and taking them on adventures.

Judy Milburn

Marketing Manager

Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.

With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.

Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the  food production sector, to name but a few.

Judy Milburn

Marketing Manager

Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.

With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.

Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the  food production sector, to name but a few.

Judy Milburn

Marketing Manager

Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.

With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.

Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the  food production sector, to name but a few.

Judy Milburn

Marketing Manager

Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.

With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.

Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the  food production sector, to name but a few.

Judy Milburn

Marketing Manager

Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.

With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.

Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the  food production sector, to name but a few.

LISA BURTON

Administrative Assistant

Lisa is new administrative assistant to the Metro Rod Brighton & Gatwick Team. Being an administrative assistant is all about making sure that the day-to-day office tasks are completed effectively and ensuring jobs are organised effectively.

Before Lisa worked for a courier company called Streetwise. Lisa worked there for six years, and in that time moved up within the company to customer experience manager. Lisa also has 20 years’ experience in customer service.

LISA BURTON

Administrative Assistant

Lisa is new administrative assistant to the Metro Rod Brighton & Gatwick Team. Being an administrative assistant is all about making sure that the day-to-day office tasks are completed effectively and ensuring jobs are organised effectively.

Before Lisa worked for a courier company called Streetwise. Lisa worked there for six years, and in that time moved up within the company to customer experience manager. Lisa also has 20 years’ experience in customer service.

LISA BURTON

Administrative Assistant

Lisa is new administrative assistant to the Metro Rod Brighton & Gatwick Team. Being an administrative assistant is all about making sure that the day-to-day office tasks are completed effectively and ensuring jobs are organised effectively.

Before Lisa worked for a courier company called Streetwise. Lisa worked there for six years, and in that time moved up within the company to customer experience manager. Lisa also has 20 years’ experience in customer service.

Neil Vincent

Drainage Engineer

Neil has been in the drainage business for 13 years and is a very experienced engineer. He carries out CCTV surveys and reports and his general knowledge in this area is second to none. Neil is instrumental in helping engineers as he takes calls regularly for any problems the engineers face.

Neil loves his Harley Davidson and goes biking regularly. He also loves his newfoundland dog called Storm.

Neil Vincent

Drainage Engineer

Neil has been in the drainage business for 13 years and is a very experienced engineer. He carries out CCTV surveys and reports and his general knowledge in this area is second to none. Neil is instrumental in helping engineers as he takes calls regularly for any problems the engineers face.

Neil loves his Harley Davidson and goes biking regularly. He also loves his newfoundland dog called Storm.

Neil Vincent

Drainage Engineer

Neil has been in the drainage business for 13 years and is a very experienced engineer. He carries out CCTV surveys and reports and his general knowledge in this area is second to none. Neil is instrumental in helping engineers as he takes calls regularly for any problems the engineers face.

Neil loves his Harley Davidson and goes biking regularly. He also loves his newfoundland dog called Storm.

Neil Vincent

Drainage Engineer

Neil has been in the drainage business for 13 years and is a very experienced engineer. He carries out CCTV surveys and reports and his general knowledge in this area is second to none. Neil is instrumental in helping engineers as he takes calls regularly for any problems the engineers face.

Neil loves his Harley Davidson and goes biking regularly. He also loves his newfoundland dog called Storm.

Paul

Operations Supervisor

Paul is the longest serving drainage engineer here at Metro Rod (Oxon & West Bucks). He started with us on the 9th of June 2006 and he started out working on sites, drawing on his previous experience working for other drainage companies while he learned our procedures. Today he is largely office based, focusing on coding the CCTV surveys and fielding technical queries from the other engineers and from clients - as well as eating all the biscuits.

In his spare time, he enjoys tinkering with his collection of motorbikes.

 

 

Paul

Operations Supervisor

Paul is the longest serving drainage engineer here at Metro Rod (Oxon & West Bucks). He started with us on the 9th of June 2006 and he started out working on sites, drawing on his previous experience working for other drainage companies while he learned our procedures. Today he is largely office based, focusing on coding the CCTV surveys and fielding technical queries from the other engineers and from clients - as well as eating all the biscuits.

In his spare time, he enjoys tinkering with his collection of motorbikes.

 

 

Paul

Operations Supervisor

Paul is the longest serving drainage engineer here at Metro Rod (Oxon & West Bucks). He started with us on the 9th of June 2006 and he started out working on sites, drawing on his previous experience working for other drainage companies while he learned our procedures. Today he is largely office based, focusing on coding the CCTV surveys and fielding technical queries from the other engineers and from clients - as well as eating all the biscuits.

In his spare time, he enjoys tinkering with his collection of motorbikes.

 

 

Paul

Operations Supervisor

Paul is the longest serving drainage engineer here at Metro Rod (Oxon & West Bucks). He started with us on the 9th of June 2006 and he started out working on sites, drawing on his previous experience working for other drainage companies while he learned our procedures. Today he is largely office based, focusing on coding the CCTV surveys and fielding technical queries from the other engineers and from clients - as well as eating all the biscuits.

In his spare time, he enjoys tinkering with his collection of motorbikes.

 

 

Nathan Gill

Marketing Executive

Nathan recently joined the marketing team here but as already shown to be an asset.

His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites. 

Nathan Gill

Marketing Executive

Nathan recently joined the marketing team here but as already shown to be an asset.

His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites. 

Nathan Gill

Marketing Executive

Nathan recently joined the marketing team here but as already shown to be an asset.

His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites. 

Nathan Gill

Marketing Executive

Nathan recently joined the marketing team here but as already shown to be an asset.

His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites. 

Nathan Gill

Marketing Executive

Nathan recently joined the marketing team here but as already shown to be an asset.

His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites. 

James Brooks

Office Administrator

James is our wonderful Office Administrator who allocates our work to our engineers and deals with the ever changing logistics of running round the clock. When not at work James is frequently found at the gym or skateboarding.

James Brooks

Office Administrator

James is our wonderful Office Administrator who allocates our work to our engineers and deals with the ever changing logistics of running round the clock. When not at work James is frequently found at the gym or skateboarding.

James Brooks

Office Administrator

James is our wonderful Office Administrator who allocates our work to our engineers and deals with the ever changing logistics of running round the clock. When not at work James is frequently found at the gym or skateboarding.

James Brooks

Office Administrator

James is our wonderful Office Administrator who allocates our work to our engineers and deals with the ever changing logistics of running round the clock. When not at work James is frequently found at the gym or skateboarding.

Lee Wheatley

Drainage Engineer

Lee is a senior engineer and our chief plumbing engineer, he has been here for 8 years and is very experienced in all aspects of drainage issues and carries out most of our plumbing duties. 

Lee loves his cricket and is a keen cycler and Forest supporter. He also served the armed forces for 6 years.

 

Lee Wheatley

Drainage Engineer

Lee is a senior engineer and our chief plumbing engineer, he has been here for 8 years and is very experienced in all aspects of drainage issues and carries out most of our plumbing duties. 

Lee loves his cricket and is a keen cycler and Forest supporter. He also served the armed forces for 6 years.

 

Lee Wheatley

Drainage Engineer

Lee is a senior engineer and our chief plumbing engineer, he has been here for 8 years and is very experienced in all aspects of drainage issues and carries out most of our plumbing duties. 

Lee loves his cricket and is a keen cycler and Forest supporter. He also served the armed forces for 6 years.

 

Lee Wheatley

Drainage Engineer

Lee is a senior engineer and our chief plumbing engineer, he has been here for 8 years and is very experienced in all aspects of drainage issues and carries out most of our plumbing duties. 

Lee loves his cricket and is a keen cycler and Forest supporter. He also served the armed forces for 6 years.

 

JOANNA WEBB RUDDOCK

Back office Administrative Assistant

 Jo is a Back Office Administrative which is a specialised administrative assistant role to deal with specific duties relating to the admin of three key elements of our business. Jo’s is also in charge of CCTV Surveys to complete them once the engineers have uploaded the CCTV survey to our system. Which then Jo can watch and ensure that all faults in the line are recorded. PPM’s are also another part of Jo’s role to oversee and ensure that PPM’s are organised to be completed within the deadline.

Jo has been here since October 2016, before she worked at Asda from the age of 16 - part time while studying and then later did a management scheme which she passed and then became the manager of Asda. Jo was there for 10 years and then became a Customer Service Executive at G4S for 9 years then wanted a career change and became a back office administrative in Drainage at Metro Rod.

JOANNA WEBB RUDDOCK

Back office Administrative Assistant

 Jo is a Back Office Administrative which is a specialised administrative assistant role to deal with specific duties relating to the admin of three key elements of our business. Jo’s is also in charge of CCTV Surveys to complete them once the engineers have uploaded the CCTV survey to our system. Which then Jo can watch and ensure that all faults in the line are recorded. PPM’s are also another part of Jo’s role to oversee and ensure that PPM’s are organised to be completed within the deadline.

Jo has been here since October 2016, before she worked at Asda from the age of 16 - part time while studying and then later did a management scheme which she passed and then became the manager of Asda. Jo was there for 10 years and then became a Customer Service Executive at G4S for 9 years then wanted a career change and became a back office administrative in Drainage at Metro Rod.

JOANNA WEBB RUDDOCK

Back office Administrative Assistant

 Jo is a Back Office Administrative which is a specialised administrative assistant role to deal with specific duties relating to the admin of three key elements of our business. Jo’s is also in charge of CCTV Surveys to complete them once the engineers have uploaded the CCTV survey to our system. Which then Jo can watch and ensure that all faults in the line are recorded. PPM’s are also another part of Jo’s role to oversee and ensure that PPM’s are organised to be completed within the deadline.

Jo has been here since October 2016, before she worked at Asda from the age of 16 - part time while studying and then later did a management scheme which she passed and then became the manager of Asda. Jo was there for 10 years and then became a Customer Service Executive at G4S for 9 years then wanted a career change and became a back office administrative in Drainage at Metro Rod.

Seb

Lead Drainage Engineer

Seb joined Metro Rod on the 1st of February 2007. Having moved to the United Kingdom from Poland he made sure to take a clutch of courses in a variety of building applications before joining our company. He has been with us for several years now and is a valued member of the team.

In his spare time, Seb enjoys travelling and photography.

 

Seb

Lead Drainage Engineer

Seb joined Metro Rod on the 1st of February 2007. Having moved to the United Kingdom from Poland he made sure to take a clutch of courses in a variety of building applications before joining our company. He has been with us for several years now and is a valued member of the team.

In his spare time, Seb enjoys travelling and photography.

 

Seb

Lead Drainage Engineer

Seb joined Metro Rod on the 1st of February 2007. Having moved to the United Kingdom from Poland he made sure to take a clutch of courses in a variety of building applications before joining our company. He has been with us for several years now and is a valued member of the team.

In his spare time, Seb enjoys travelling and photography.

 

Seb

Lead Drainage Engineer

Seb joined Metro Rod on the 1st of February 2007. Having moved to the United Kingdom from Poland he made sure to take a clutch of courses in a variety of building applications before joining our company. He has been with us for several years now and is a valued member of the team.

In his spare time, Seb enjoys travelling and photography.

 

Jude Bentley

Administrative Executive

Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.

Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs. 

Jude Bentley

Administrative Executive

Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.

Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs. 

Jude Bentley

Administrative Executive

Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.

Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs. 

Jude Bentley

Administrative Executive

Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.

Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs. 

Jude Bentley

Administrative Executive

Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.

Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs. 

Rob Gray

Engineer

Rob comes from a drainage background with years of experience in patching, lining, lateral cutting,  HPWJ and CCTV. In his free time Rob is an active football player and massive rap fan. We are delighted to have Rob on board.

Rob Gray

Engineer

Rob comes from a drainage background with years of experience in patching, lining, lateral cutting,  HPWJ and CCTV. In his free time Rob is an active football player and massive rap fan. We are delighted to have Rob on board.

Rob Gray

Engineer

Rob comes from a drainage background with years of experience in patching, lining, lateral cutting,  HPWJ and CCTV. In his free time Rob is an active football player and massive rap fan. We are delighted to have Rob on board.

Rob Gray

Engineer

Rob comes from a drainage background with years of experience in patching, lining, lateral cutting,  HPWJ and CCTV. In his free time Rob is an active football player and massive rap fan. We are delighted to have Rob on board.

Andy Rutland

Second Engineer

Andy is our very experienced excavations engineer, Andy has been with the business for 4 years and in this time he has helped us develop our excavations work and made us confident in quoting in works we previously had not done. 

Andy is a keen bird watcher and avid gardener, he spends most weekends down at his allotment.

Andy Rutland

Second Engineer

Andy is our very experienced excavations engineer, Andy has been with the business for 4 years and in this time he has helped us develop our excavations work and made us confident in quoting in works we previously had not done. 

Andy is a keen bird watcher and avid gardener, he spends most weekends down at his allotment.

Andy Rutland

Second Engineer

Andy is our very experienced excavations engineer, Andy has been with the business for 4 years and in this time he has helped us develop our excavations work and made us confident in quoting in works we previously had not done. 

Andy is a keen bird watcher and avid gardener, he spends most weekends down at his allotment.

Andy Rutland

Second Engineer

Andy is our very experienced excavations engineer, Andy has been with the business for 4 years and in this time he has helped us develop our excavations work and made us confident in quoting in works we previously had not done. 

Andy is a keen bird watcher and avid gardener, he spends most weekends down at his allotment.

Lucy Cox

Senior Administrative Assistant

Lucy’s role is to ensure that all administrative tasks in the office are completed correctly and efficiently, and that all of the relevant people are kept fully informed of job details. She is now on Maternity leave.

Lucy Cox

Senior Administrative Assistant

Lucy’s role is to ensure that all administrative tasks in the office are completed correctly and efficiently, and that all of the relevant people are kept fully informed of job details. She is now on Maternity leave.

Lucy Cox

Senior Administrative Assistant

Lucy’s role is to ensure that all administrative tasks in the office are completed correctly and efficiently, and that all of the relevant people are kept fully informed of job details. She is now on Maternity leave.

Gary Peters

Technical Support Engineer

Gary is one of our longest serving engineers and has been with the company for many years now. Gary is experienced in HPWJ, confined spaces drain re-lining and excavation work. Gary is a very polite and punctual individual and we are proud to have him as part of our team.

Gary Peters

Technical Support Engineer

Gary is one of our longest serving engineers and has been with the company for many years now. Gary is experienced in HPWJ, confined spaces drain re-lining and excavation work. Gary is a very polite and punctual individual and we are proud to have him as part of our team.

Gary Peters

Technical Support Engineer

Gary is one of our longest serving engineers and has been with the company for many years now. Gary is experienced in HPWJ, confined spaces drain re-lining and excavation work. Gary is a very polite and punctual individual and we are proud to have him as part of our team.

Mark

Drainage Engineer

Mark has worked with us since July 2013. He had previous experience from working with other drainage contractors and is always ready with a smile, meaning he is well liked by both colleagues and customers.

 

Mark

Drainage Engineer

Mark has worked with us since July 2013. He had previous experience from working with other drainage contractors and is always ready with a smile, meaning he is well liked by both colleagues and customers.

 

Mark

Drainage Engineer

Mark has worked with us since July 2013. He had previous experience from working with other drainage contractors and is always ready with a smile, meaning he is well liked by both colleagues and customers.

 

Mark

Drainage Engineer

Mark has worked with us since July 2013. He had previous experience from working with other drainage contractors and is always ready with a smile, meaning he is well liked by both colleagues and customers.

 

Karl Streets

Senior Engineer

Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.

Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network. 

Karl Streets

Senior Engineer

Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.

Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network. 

Karl Streets

Senior Engineer

Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.

Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network. 

Karl Streets

Senior Engineer

Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.

Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network. 

Karl Streets

Senior Engineer

Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.

Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network. 

Tony Chorley

Engineer

Tony Chorley is our muscle-bound engineer for whom heavy work is a doddle! He is a brilliant advert for our business with his exemplary customer service and cheerful disposition. He recently became a Dad for the first time and is a really hands, after working with drains a baby’s nappy is a breeze! 

Tony Chorley

Engineer

Tony Chorley is our muscle-bound engineer for whom heavy work is a doddle! He is a brilliant advert for our business with his exemplary customer service and cheerful disposition. He recently became a Dad for the first time and is a really hands, after working with drains a baby’s nappy is a breeze! 

Tony Chorley

Engineer

Tony Chorley is our muscle-bound engineer for whom heavy work is a doddle! He is a brilliant advert for our business with his exemplary customer service and cheerful disposition. He recently became a Dad for the first time and is a really hands, after working with drains a baby’s nappy is a breeze! 

Tony Chorley

Engineer

Tony Chorley is our muscle-bound engineer for whom heavy work is a doddle! He is a brilliant advert for our business with his exemplary customer service and cheerful disposition. He recently became a Dad for the first time and is a really hands, after working with drains a baby’s nappy is a breeze! 

Ashley Carr

Drainage Engineer

Ash is a very experienced engineer and over the years has been working with various drainage companies which has given him a wide variety of techniques and training to make him a very accomplished engineer. 

Ash is a scout leader in Warsop and enjoys following his favourite football team Derby County.

Ashley Carr

Drainage Engineer

Ash is a very experienced engineer and over the years has been working with various drainage companies which has given him a wide variety of techniques and training to make him a very accomplished engineer. 

Ash is a scout leader in Warsop and enjoys following his favourite football team Derby County.

Ashley Carr

Drainage Engineer

Ash is a very experienced engineer and over the years has been working with various drainage companies which has given him a wide variety of techniques and training to make him a very accomplished engineer. 

Ash is a scout leader in Warsop and enjoys following his favourite football team Derby County.

Ashley Carr

Drainage Engineer

Ash is a very experienced engineer and over the years has been working with various drainage companies which has given him a wide variety of techniques and training to make him a very accomplished engineer. 

Ash is a scout leader in Warsop and enjoys following his favourite football team Derby County.

Brian

Drainage Engineer

Brian joined us at the end of 2016 as a general assistant, working as a second man whilst gaining experience of the work we do. He graduated to drainage engineer in February and has proven to be an excellent asset to the team. He is a great team player and is always ready to lend a hand, along with regularly going above and beyond with our customers. 

When not at work Brian enjoys spending time with his son.

Brian

Drainage Engineer

Brian joined us at the end of 2016 as a general assistant, working as a second man whilst gaining experience of the work we do. He graduated to drainage engineer in February and has proven to be an excellent asset to the team. He is a great team player and is always ready to lend a hand, along with regularly going above and beyond with our customers. 

When not at work Brian enjoys spending time with his son.

Brian

Drainage Engineer

Brian joined us at the end of 2016 as a general assistant, working as a second man whilst gaining experience of the work we do. He graduated to drainage engineer in February and has proven to be an excellent asset to the team. He is a great team player and is always ready to lend a hand, along with regularly going above and beyond with our customers. 

When not at work Brian enjoys spending time with his son.

Brian

Drainage Engineer

Brian joined us at the end of 2016 as a general assistant, working as a second man whilst gaining experience of the work we do. He graduated to drainage engineer in February and has proven to be an excellent asset to the team. He is a great team player and is always ready to lend a hand, along with regularly going above and beyond with our customers. 

When not at work Brian enjoys spending time with his son.

Sam

Drainage Engineer

Sam joined our team as a trainee in July 2017 as a second man in order to gain experience of our area and the way we work. In the meantime he has taken and passed his courses to graduate to Drainage Engineer. He has approached everything so far with enthusiasm and he has settled into the team well, like by colleagues and customers alike. 

Sam

Drainage Engineer

Sam joined our team as a trainee in July 2017 as a second man in order to gain experience of our area and the way we work. In the meantime he has taken and passed his courses to graduate to Drainage Engineer. He has approached everything so far with enthusiasm and he has settled into the team well, like by colleagues and customers alike. 

Sam

Drainage Engineer

Sam joined our team as a trainee in July 2017 as a second man in order to gain experience of our area and the way we work. In the meantime he has taken and passed his courses to graduate to Drainage Engineer. He has approached everything so far with enthusiasm and he has settled into the team well, like by colleagues and customers alike. 

Sam

Drainage Engineer

Sam joined our team as a trainee in July 2017 as a second man in order to gain experience of our area and the way we work. In the meantime he has taken and passed his courses to graduate to Drainage Engineer. He has approached everything so far with enthusiasm and he has settled into the team well, like by colleagues and customers alike. 

Glenn Widdowson

Drainage Engineer

Glenn joined the business a year ago and is now a fully trained engineer, he carries out camera surveys and all aspects of drainage. 

Glenn is into his football and is an avid Manchester United fan. Glenn is into his basketball also and plays for his local team. 

Glenn Widdowson

Drainage Engineer

Glenn joined the business a year ago and is now a fully trained engineer, he carries out camera surveys and all aspects of drainage. 

Glenn is into his football and is an avid Manchester United fan. Glenn is into his basketball also and plays for his local team. 

Glenn Widdowson

Drainage Engineer

Glenn joined the business a year ago and is now a fully trained engineer, he carries out camera surveys and all aspects of drainage. 

Glenn is into his football and is an avid Manchester United fan. Glenn is into his basketball also and plays for his local team. 

Glenn Widdowson

Drainage Engineer

Glenn joined the business a year ago and is now a fully trained engineer, he carries out camera surveys and all aspects of drainage. 

Glenn is into his football and is an avid Manchester United fan. Glenn is into his basketball also and plays for his local team. 

Dannhie La Roche

Lead Engineer

Dannhie has worked for the Brighton and Gatwick office since October 2014 but comes from within Metro Rod where he was carrying out CCTV surveys on the Thames Water contract. Dannhie is our lead engineer of Kent he is responsible for the other engineers in kent and if any of the engineers have problems they go to him. Dannhie has 6 years experince in drainage and is fully qualified in HPWJ, Confined Spaces, Streetworks, Asbestos Awareness, Food hygiene, Cat & Genny, Plumbing and Petrol Courts. Dannhie has been trained by Metro Rod to deliver a fast friendly service. 

Dannhie La Roche

Lead Engineer

Dannhie has worked for the Brighton and Gatwick office since October 2014 but comes from within Metro Rod where he was carrying out CCTV surveys on the Thames Water contract. Dannhie is our lead engineer of Kent he is responsible for the other engineers in kent and if any of the engineers have problems they go to him. Dannhie has 6 years experince in drainage and is fully qualified in HPWJ, Confined Spaces, Streetworks, Asbestos Awareness, Food hygiene, Cat & Genny, Plumbing and Petrol Courts. Dannhie has been trained by Metro Rod to deliver a fast friendly service. 

Dannhie La Roche

Lead Engineer

Dannhie has worked for the Brighton and Gatwick office since October 2014 but comes from within Metro Rod where he was carrying out CCTV surveys on the Thames Water contract. Dannhie is our lead engineer of Kent he is responsible for the other engineers in kent and if any of the engineers have problems they go to him. Dannhie has 6 years experince in drainage and is fully qualified in HPWJ, Confined Spaces, Streetworks, Asbestos Awareness, Food hygiene, Cat & Genny, Plumbing and Petrol Courts. Dannhie has been trained by Metro Rod to deliver a fast friendly service. 

Jonathon Cameron

Drainage Engineer

Jonny is our newest member of staff and is being trained by Alan on all aspects of drainage. We are currently setting training in place and over the next few months we hope to have Jonny on the road and a fully trained engineer.

Jonny enjoys skydiving and other extreme sports.

Jonathon Cameron

Drainage Engineer

Jonny is our newest member of staff and is being trained by Alan on all aspects of drainage. We are currently setting training in place and over the next few months we hope to have Jonny on the road and a fully trained engineer.

Jonny enjoys skydiving and other extreme sports.

Jonathon Cameron

Drainage Engineer

Jonny is our newest member of staff and is being trained by Alan on all aspects of drainage. We are currently setting training in place and over the next few months we hope to have Jonny on the road and a fully trained engineer.

Jonny enjoys skydiving and other extreme sports.

Jonathon Cameron

Drainage Engineer

Jonny is our newest member of staff and is being trained by Alan on all aspects of drainage. We are currently setting training in place and over the next few months we hope to have Jonny on the road and a fully trained engineer.

Jonny enjoys skydiving and other extreme sports.

Steve Watson

Engineer

Steve joined us recently after many years’ service with Wessex Water and has experience with repairing pump systems too.  In his spare time Steve spends time with his young daughter and enjoys cooking.  His Cauliflower Cheese Deluxe is a bit of a legend.  We are still waiting for the tasting samples to be brought into the office!

Steve Watson

Engineer

Steve joined us recently after many years’ service with Wessex Water and has experience with repairing pump systems too.  In his spare time Steve spends time with his young daughter and enjoys cooking.  His Cauliflower Cheese Deluxe is a bit of a legend.  We are still waiting for the tasting samples to be brought into the office!

Steve Watson

Engineer

Steve joined us recently after many years’ service with Wessex Water and has experience with repairing pump systems too.  In his spare time Steve spends time with his young daughter and enjoys cooking.  His Cauliflower Cheese Deluxe is a bit of a legend.  We are still waiting for the tasting samples to be brought into the office!

Steve Watson

Engineer

Steve joined us recently after many years’ service with Wessex Water and has experience with repairing pump systems too.  In his spare time Steve spends time with his young daughter and enjoys cooking.  His Cauliflower Cheese Deluxe is a bit of a legend.  We are still waiting for the tasting samples to be brought into the office!

Kenneth Lockwood

General Assistant

Kenneth Lockwood

General Assistant

Kenneth Lockwood

General Assistant

Kenneth Lockwood

General Assistant

Kenneth Lockwood

General Assistant

Geoffrey Graham

Engineer

Geoff has just recently going the team and will be an engineer for the Brighton Area. He has 20 years experience in the drainage industry and in the past worked for himself.

Geoffrey Graham

Engineer

Geoff has just recently going the team and will be an engineer for the Brighton Area. He has 20 years experience in the drainage industry and in the past worked for himself.

Geoffrey Graham

Engineer

Geoff has just recently going the team and will be an engineer for the Brighton Area. He has 20 years experience in the drainage industry and in the past worked for himself.

Richard Smith

Plumber

Richard is a very experienced plumber for the Brighton Area. He has 25 years experience in plumbing and started learning the basics from his father who was also a plumber. Richard then went on to do an apprenticeship with City & Guilds, and went to work for a Waterboard for 12 years. 

Richard Smith

Plumber

Richard is a very experienced plumber for the Brighton Area. He has 25 years experience in plumbing and started learning the basics from his father who was also a plumber. Richard then went on to do an apprenticeship with City & Guilds, and went to work for a Waterboard for 12 years. 

Richard Smith

Plumber

Richard is a very experienced plumber for the Brighton Area. He has 25 years experience in plumbing and started learning the basics from his father who was also a plumber. Richard then went on to do an apprenticeship with City & Guilds, and went to work for a Waterboard for 12 years. 

Gary Padgett

Drainage Engineer

Gary is a new drainage engineer who has recently joined the team and will be covering the Kent area. He is a brilliant addition to our team as he has 27 years experince in the drainage industry under his belt. 

Gary Padgett

Drainage Engineer

Gary is a new drainage engineer who has recently joined the team and will be covering the Kent area. He is a brilliant addition to our team as he has 27 years experince in the drainage industry under his belt. 

Gary Padgett

Drainage Engineer

Gary is a new drainage engineer who has recently joined the team and will be covering the Kent area. He is a brilliant addition to our team as he has 27 years experince in the drainage industry under his belt. 

Ed Smith

General Assistant

Ed is a general assistant and his role is to carry out basic operational duties including laboring and assisting other staff in the support of a reliable operation in the provision of services to agreed company standards.

Ed Smith

General Assistant

Ed is a general assistant and his role is to carry out basic operational duties including laboring and assisting other staff in the support of a reliable operation in the provision of services to agreed company standards.

Ed Smith

General Assistant

Ed is a general assistant and his role is to carry out basic operational duties including laboring and assisting other staff in the support of a reliable operation in the provision of services to agreed company standards.

Chris Tomsett

Engineer

Chris has recently joined the Metro Rod Brighton & Gatwick Team. Chris did work for us before and left, and has now returned. He is an engineer for the Brighton & Gatwick area.

Chris Tomsett

Engineer

Chris has recently joined the Metro Rod Brighton & Gatwick Team. Chris did work for us before and left, and has now returned. He is an engineer for the Brighton & Gatwick area.

Chris Tomsett

Engineer

Chris has recently joined the Metro Rod Brighton & Gatwick Team. Chris did work for us before and left, and has now returned. He is an engineer for the Brighton & Gatwick area.

David Beddard

Drainage Engineer

David has a vast amount of experience in the drainage industry working for many of our competitors covering both reactive and planned drainage works. 

David Beddard

Drainage Engineer

David has a vast amount of experience in the drainage industry working for many of our competitors covering both reactive and planned drainage works. 

David Beddard

Drainage Engineer

David has a vast amount of experience in the drainage industry working for many of our competitors covering both reactive and planned drainage works. 

David Beddard

Drainage Engineer

David has a vast amount of experience in the drainage industry working for many of our competitors covering both reactive and planned drainage works. 

Daniel Morris

General Assistant

Daniel is the youngest member of our team working as a general assistant, assisting our drainage engineers with all aspects of there daily jobs.

Daniel Morris

General Assistant

Daniel is the youngest member of our team working as a general assistant, assisting our drainage engineers with all aspects of there daily jobs.

Daniel Morris

General Assistant

Daniel is the youngest member of our team working as a general assistant, assisting our drainage engineers with all aspects of there daily jobs.

Daniel Morris

General Assistant

Daniel is the youngest member of our team working as a general assistant, assisting our drainage engineers with all aspects of there daily jobs.

Ben Dickinson

Drainage Engineer & Tanker Driver

Ben is our tanker driver attending larger scale drainage jobs. He has worked as drainage engineer for over 10 years so has a range of experience from CCTV surveys to civil engineering. You will now see him out an about on our Metro Rod tanker.

Ben Dickinson

Drainage Engineer & Tanker Driver

Ben is our tanker driver attending larger scale drainage jobs. He has worked as drainage engineer for over 10 years so has a range of experience from CCTV surveys to civil engineering. You will now see him out an about on our Metro Rod tanker.

Ben Dickinson

Drainage Engineer & Tanker Driver

Ben is our tanker driver attending larger scale drainage jobs. He has worked as drainage engineer for over 10 years so has a range of experience from CCTV surveys to civil engineering. You will now see him out an about on our Metro Rod tanker.

Ben Dickinson

Drainage Engineer & Tanker Driver

Ben is our tanker driver attending larger scale drainage jobs. He has worked as drainage engineer for over 10 years so has a range of experience from CCTV surveys to civil engineering. You will now see him out an about on our Metro Rod tanker.

Gareth Lancaster

Plumbing and Heating Engineer

Gareth is one of our plumbing engineers, only joining our team in June. Gaz has run his own business for several years and brings a range of experience and expertise to the Metro Rod team.

Gareth Lancaster

Plumbing and Heating Engineer

Gareth is one of our plumbing engineers, only joining our team in June. Gaz has run his own business for several years and brings a range of experience and expertise to the Metro Rod team.

Gareth Lancaster

Plumbing and Heating Engineer

Gareth is one of our plumbing engineers, only joining our team in June. Gaz has run his own business for several years and brings a range of experience and expertise to the Metro Rod team.

Gareth Lancaster

Plumbing and Heating Engineer

Gareth is one of our plumbing engineers, only joining our team in June. Gaz has run his own business for several years and brings a range of experience and expertise to the Metro Rod team.

Paul Hindle

Plumbing and Heating Engineer

 Paul is a  commercial and domestic plumber who has approximately 20 years plumbing experience. Paul can diagnose and repair problems on both small and large plumbing systems and supports the team with attending site to produce accurate plumbing quotes for larger scale works.

Paul Hindle

Plumbing and Heating Engineer

 Paul is a  commercial and domestic plumber who has approximately 20 years plumbing experience. Paul can diagnose and repair problems on both small and large plumbing systems and supports the team with attending site to produce accurate plumbing quotes for larger scale works.

Paul Hindle

Plumbing and Heating Engineer

 Paul is a  commercial and domestic plumber who has approximately 20 years plumbing experience. Paul can diagnose and repair problems on both small and large plumbing systems and supports the team with attending site to produce accurate plumbing quotes for larger scale works.

Paul Hindle

Plumbing and Heating Engineer

 Paul is a  commercial and domestic plumber who has approximately 20 years plumbing experience. Paul can diagnose and repair problems on both small and large plumbing systems and supports the team with attending site to produce accurate plumbing quotes for larger scale works.

Mike Wilkinson

Plumber

We are pleased to welcome Mike to our team!  He brings with him over 15 years plumbing experience and is also proficient in drainage activities.

Mike Wilkinson

Plumber

We are pleased to welcome Mike to our team!  He brings with him over 15 years plumbing experience and is also proficient in drainage activities.

Mike Wilkinson

Plumber

We are pleased to welcome Mike to our team!  He brings with him over 15 years plumbing experience and is also proficient in drainage activities.

Lee Morton

Drainage Engineer

Lee has recently joined us and brought with him over 15 years drainage experience! Highly skilled in all aspects of drainage but particularly excelling in the surveying side of the job we are pleased to have him on our team.

Lee Morton

Drainage Engineer

Lee has recently joined us and brought with him over 15 years drainage experience! Highly skilled in all aspects of drainage but particularly excelling in the surveying side of the job we are pleased to have him on our team.

Lee Morton

Drainage Engineer

Lee has recently joined us and brought with him over 15 years drainage experience! Highly skilled in all aspects of drainage but particularly excelling in the surveying side of the job we are pleased to have him on our team.

Liam Duckworth

Drainage Engineer

A new addition to the team, Liam joins us with four years drainage experience.  He has experience in all aspects of drainage, from high pressure water jetting to patch lining, excavations and CCTV surveys, he is proving an asset to our team already.

Liam Duckworth

Drainage Engineer

A new addition to the team, Liam joins us with four years drainage experience.  He has experience in all aspects of drainage, from high pressure water jetting to patch lining, excavations and CCTV surveys, he is proving an asset to our team already.

Liam Duckworth

Drainage Engineer

A new addition to the team, Liam joins us with four years drainage experience.  He has experience in all aspects of drainage, from high pressure water jetting to patch lining, excavations and CCTV surveys, he is proving an asset to our team already.

John Booker

Drainage Engineer (Portsmouth)

John Booker

Drainage Engineer (Portsmouth)

John Booker

Drainage Engineer (Portsmouth)

John Booker

Drainage Engineer (Portsmouth)

John Booker

Drainage Engineer (Portsmouth)

Dean Mason

Drainage Engineer

Dean has recently moved to Norwich from London,  he joined the Metro Rod Norwich family in the spring of 2016. Dean brings with him a wealth of experience and knowledge of the drainage industry and has settled in well with the Norfolk way of life.

Dean Mason

Drainage Engineer

Dean has recently moved to Norwich from London,  he joined the Metro Rod Norwich family in the spring of 2016. Dean brings with him a wealth of experience and knowledge of the drainage industry and has settled in well with the Norfolk way of life.

Dean Mason

Drainage Engineer

Dean has recently moved to Norwich from London,  he joined the Metro Rod Norwich family in the spring of 2016. Dean brings with him a wealth of experience and knowledge of the drainage industry and has settled in well with the Norfolk way of life.

Simon Watling

Drainage Engineer (Portsmouth)

Simon joined the team in October 2016 and brought with him a wealth of drainage & plumbing experience having worked in commercial & domestic sectors for high end clients for 17 years.

Simon Watling

Drainage Engineer (Portsmouth)

Simon joined the team in October 2016 and brought with him a wealth of drainage & plumbing experience having worked in commercial & domestic sectors for high end clients for 17 years.

Simon Watling

Drainage Engineer (Portsmouth)

Simon joined the team in October 2016 and brought with him a wealth of drainage & plumbing experience having worked in commercial & domestic sectors for high end clients for 17 years.

Simon Watling

Drainage Engineer (Portsmouth)

Simon joined the team in October 2016 and brought with him a wealth of drainage & plumbing experience having worked in commercial & domestic sectors for high end clients for 17 years.

Simon Watling

Drainage Engineer (Portsmouth)

Simon joined the team in October 2016 and brought with him a wealth of drainage & plumbing experience having worked in commercial & domestic sectors for high end clients for 17 years.

Angie Symonds

Sales & Marketing Coordinator

Angie has been with the team since December 2016 working on our Sales & Marketing and assisting with the everyday operations in the office.  She joined Metro Rod from working in TV advertising. Angie lives with her two boys and her Golden Retriever.

 

Angie Symonds

Sales & Marketing Coordinator

Angie has been with the team since December 2016 working on our Sales & Marketing and assisting with the everyday operations in the office.  She joined Metro Rod from working in TV advertising. Angie lives with her two boys and her Golden Retriever.

 

Angie Symonds

Sales & Marketing Coordinator

Angie has been with the team since December 2016 working on our Sales & Marketing and assisting with the everyday operations in the office.  She joined Metro Rod from working in TV advertising. Angie lives with her two boys and her Golden Retriever.

 

Sue Duerden

Administration Coordinator

Sue is the 'Office Admin Guru' who provides fantastic service to all of our customers. She also ensures our Engineers are fully stocked with all the equipment they require.

Sue has recently moved to Norfolk from Hertfordshire and enjoys her very own place in the country with her husband and son, alongside their two horses and Jack Russell called Alex.

 

Sue Duerden

Administration Coordinator

Sue is the 'Office Admin Guru' who provides fantastic service to all of our customers. She also ensures our Engineers are fully stocked with all the equipment they require.

Sue has recently moved to Norfolk from Hertfordshire and enjoys her very own place in the country with her husband and son, alongside their two horses and Jack Russell called Alex.

 

Sue Duerden

Administration Coordinator

Sue is the 'Office Admin Guru' who provides fantastic service to all of our customers. She also ensures our Engineers are fully stocked with all the equipment they require.

Sue has recently moved to Norfolk from Hertfordshire and enjoys her very own place in the country with her husband and son, alongside their two horses and Jack Russell called Alex.

 

Darren Morton

Senior Engineer

Started in October Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects.  Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.

Darren Morton

Senior Engineer

Started in October Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects.  Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.

Darren Morton

Senior Engineer

Started in October Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects.  Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.

Darren Morton

Senior Engineer

Started in October Darren has more than 10 years’ experience in all aspects of drainage related works, from lining, LSR’s and supervising large projects.  Darren understands the importance of liaising with the client and ensures customer requirements are met at all times.

Jamie Harrison

General Assistant

Started in September his main role is to assist the other drainage engineers with all aspects of drain care, maintenance and repair. Jamie is a keen worker and always gives 110% he has already had good customer feedback regarding his work ethic.

Jamie Harrison

General Assistant

Started in September his main role is to assist the other drainage engineers with all aspects of drain care, maintenance and repair. Jamie is a keen worker and always gives 110% he has already had good customer feedback regarding his work ethic.

Jamie Harrison

General Assistant

Started in September his main role is to assist the other drainage engineers with all aspects of drain care, maintenance and repair. Jamie is a keen worker and always gives 110% he has already had good customer feedback regarding his work ethic.

Jamie Harrison

General Assistant

Started in September his main role is to assist the other drainage engineers with all aspects of drain care, maintenance and repair. Jamie is a keen worker and always gives 110% he has already had good customer feedback regarding his work ethic.

ALEX PITCHFORTH

Engineer

Alex is one of our engineers that operates in the Kent area, and has been a part of our team since the beginning of 2017.

He has been in the drainage industry for over 19 years now, and has a wide knowledge of potential problems and their solutions.

Alex is fully qualified in HPWJ, NRWSA, Confined Spaces, CSCS, Asbestos Awareness and much more, making him a credit to the Metro Rod (Brighton & Gatwick) team, and often finds himself utilising these skills in various fields ranging from railway and power stations, through to domestic works.

ALEX PITCHFORTH

Engineer

Alex is one of our engineers that operates in the Kent area, and has been a part of our team since the beginning of 2017.

He has been in the drainage industry for over 19 years now, and has a wide knowledge of potential problems and their solutions.

Alex is fully qualified in HPWJ, NRWSA, Confined Spaces, CSCS, Asbestos Awareness and much more, making him a credit to the Metro Rod (Brighton & Gatwick) team, and often finds himself utilising these skills in various fields ranging from railway and power stations, through to domestic works.

ALEX PITCHFORTH

Engineer

Alex is one of our engineers that operates in the Kent area, and has been a part of our team since the beginning of 2017.

He has been in the drainage industry for over 19 years now, and has a wide knowledge of potential problems and their solutions.

Alex is fully qualified in HPWJ, NRWSA, Confined Spaces, CSCS, Asbestos Awareness and much more, making him a credit to the Metro Rod (Brighton & Gatwick) team, and often finds himself utilising these skills in various fields ranging from railway and power stations, through to domestic works.

Mark Rainey

Drainage Engineer

Mark joined our team in January and comes to us with over 15 years experience in drainage works.  Mark who is based in Taunton will be looking after the most southerly part of our area and the M5 corridor especiallay Weston Super Mare, Bridgwater, Taunton and Minehead!  In his free time Mark enjoys watching horse racing, rugby and has ballroom dancing trophies in his cupboard from his past life!

Mark Rainey

Drainage Engineer

Mark joined our team in January and comes to us with over 15 years experience in drainage works.  Mark who is based in Taunton will be looking after the most southerly part of our area and the M5 corridor especiallay Weston Super Mare, Bridgwater, Taunton and Minehead!  In his free time Mark enjoys watching horse racing, rugby and has ballroom dancing trophies in his cupboard from his past life!

Mark Rainey

Drainage Engineer

Mark joined our team in January and comes to us with over 15 years experience in drainage works.  Mark who is based in Taunton will be looking after the most southerly part of our area and the M5 corridor especiallay Weston Super Mare, Bridgwater, Taunton and Minehead!  In his free time Mark enjoys watching horse racing, rugby and has ballroom dancing trophies in his cupboard from his past life!

Mark Rainey

Drainage Engineer

Mark joined our team in January and comes to us with over 15 years experience in drainage works.  Mark who is based in Taunton will be looking after the most southerly part of our area and the M5 corridor especiallay Weston Super Mare, Bridgwater, Taunton and Minehead!  In his free time Mark enjoys watching horse racing, rugby and has ballroom dancing trophies in his cupboard from his past life!

Eddie Brewster

Drainage Engineer

Eddie has recently joined the Merseyside team.  He has a solid 16 years of drainage experience under his belt and so we feel lucky to have his knowledge onboard!

Eddie Brewster

Drainage Engineer

Eddie has recently joined the Merseyside team.  He has a solid 16 years of drainage experience under his belt and so we feel lucky to have his knowledge onboard!

Eddie Brewster

Drainage Engineer

Eddie has recently joined the Merseyside team.  He has a solid 16 years of drainage experience under his belt and so we feel lucky to have his knowledge onboard!

Barry Badrock

Excavations Expert

Barry has recently joined Metro Rod from one of our competitors.   He has 4 years of drainage experience but excells in excavations (which he has been doing for 12 years).  He also has a broad knowledge of all health and safety matters and is a valuable member of the Merseyside team.

Barry Badrock

Excavations Expert

Barry has recently joined Metro Rod from one of our competitors.   He has 4 years of drainage experience but excells in excavations (which he has been doing for 12 years).  He also has a broad knowledge of all health and safety matters and is a valuable member of the Merseyside team.

Barry Badrock

Excavations Expert

Barry has recently joined Metro Rod from one of our competitors.   He has 4 years of drainage experience but excells in excavations (which he has been doing for 12 years).  He also has a broad knowledge of all health and safety matters and is a valuable member of the Merseyside team.

CHRIS BLAND

Drainage Engineer

Chris joined our team in March 2016 to work as a Drainage engineer. His previous experience includes site carpentry, ground works and working previously for other drainage companies. In his role Chris’s main responsibilities include unblocks and repair works. Chris enjoys working here as he finds all the staff within the company to be friendly and he thinks we are a good team.

CHRIS BLAND

Drainage Engineer

Chris joined our team in March 2016 to work as a Drainage engineer. His previous experience includes site carpentry, ground works and working previously for other drainage companies. In his role Chris’s main responsibilities include unblocks and repair works. Chris enjoys working here as he finds all the staff within the company to be friendly and he thinks we are a good team.

CHRIS BLAND

Drainage Engineer

Chris joined our team in March 2016 to work as a Drainage engineer. His previous experience includes site carpentry, ground works and working previously for other drainage companies. In his role Chris’s main responsibilities include unblocks and repair works. Chris enjoys working here as he finds all the staff within the company to be friendly and he thinks we are a good team.

CHRIS BLAND

Drainage Engineer

Chris joined our team in March 2016 to work as a Drainage engineer. His previous experience includes site carpentry, ground works and working previously for other drainage companies. In his role Chris’s main responsibilities include unblocks and repair works. Chris enjoys working here as he finds all the staff within the company to be friendly and he thinks we are a good team.

Mark Williams

Drainage Operative

Mark has worked for Metro Rod since 2012 and is a valued member of the team.  He is our dedicated ‘surveys man’ and is usually found on-site with his iTouch system!

Mark Williams

Drainage Operative

Mark has worked for Metro Rod since 2012 and is a valued member of the team.  He is our dedicated ‘surveys man’ and is usually found on-site with his iTouch system!

Mark Williams

Drainage Operative

Mark has worked for Metro Rod since 2012 and is a valued member of the team.  He is our dedicated ‘surveys man’ and is usually found on-site with his iTouch system!

Mark Williams

Drainage Operative

Mark has worked for Metro Rod since 2012 and is a valued member of the team.  He is our dedicated ‘surveys man’ and is usually found on-site with his iTouch system!

Tom Pardoe

General Assistant

Tom (another Pardoe!) is a GA.  Following the family into the drainage business, Tom is eager to learn and a delightful inclusion into the Merseyside team!

Tom Pardoe

General Assistant

Tom (another Pardoe!) is a GA.  Following the family into the drainage business, Tom is eager to learn and a delightful inclusion into the Merseyside team!

Tom Pardoe

General Assistant

Tom (another Pardoe!) is a GA.  Following the family into the drainage business, Tom is eager to learn and a delightful inclusion into the Merseyside team!

Tom Pardoe

General Assistant

Tom (another Pardoe!) is a GA.  Following the family into the drainage business, Tom is eager to learn and a delightful inclusion into the Merseyside team!

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Jordan Henderson

Engineer

Jordan joined Metro Rod in 2010. He is one of the most experienced engineers in our team. His knowledge always helps new engineers to settle in the team. He is always helpful and happy to give advice to anyone. He is a very polite and punctual individual and we are proud to have him as part of our team.

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Paul Baynham

Engineer/Supervisor

Paul is one of our longest serving engineers and has been with the company for many years now, meaning he is one of the most experienced engineers in our team. He can perform High-Pressure Water Jetting, Confined space drain re-lining and excavation work. Like other engineers, Paul is DBS (CRB) checked, therefore our customers can be totally confident in all our operatives. 

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Troy Pieper

Engineer

Troy joined the team in 2011. Since the beginning, he showed us that we can be proud of his work and that he is a valuable addition to our team. He is very meticulous when solving drainage problems for every customer. With a lot of knowledge, he can assess the job quickly, choose the best equipment and fix the problem efficiently leaving the site clean and tidy.  

Jonathon Edwards

Engineer

Jonathon is also a fully qualified engineer, developing his skills as we go. Jonathon joined the team in April 2016 and is enjoying working at Metro Rod. He has brought with him a wide range of skills, great customer service and excellent professional manner. 

Jonathon Edwards

Engineer

Jonathon is also a fully qualified engineer, developing his skills as we go. Jonathon joined the team in April 2016 and is enjoying working at Metro Rod. He has brought with him a wide range of skills, great customer service and excellent professional manner. 

Jonathon Edwards

Engineer

Jonathon is also a fully qualified engineer, developing his skills as we go. Jonathon joined the team in April 2016 and is enjoying working at Metro Rod. He has brought with him a wide range of skills, great customer service and excellent professional manner. 

Nicole Anthony

Marketing Administrator

Nicole is responsible for the company's marketing, ensuring that we are continuing to provide the best possible service to our customers and that they are fully aware of our range of innovative services to help maintain and repair their drainage systems! She is also responsible for engaging with customers on our online profiles, through our website and social media accounts such as Facebook and Twitter.

Nicole Anthony

Marketing Administrator

Nicole is responsible for the company's marketing, ensuring that we are continuing to provide the best possible service to our customers and that they are fully aware of our range of innovative services to help maintain and repair their drainage systems! She is also responsible for engaging with customers on our online profiles, through our website and social media accounts such as Facebook and Twitter.

Nicole Anthony

Marketing Administrator

Nicole is responsible for the company's marketing, ensuring that we are continuing to provide the best possible service to our customers and that they are fully aware of our range of innovative services to help maintain and repair their drainage systems! She is also responsible for engaging with customers on our online profiles, through our website and social media accounts such as Facebook and Twitter.

Christina Butler

Office manager

The Office Manager, who has the task of maintaining the office processes and procedures as well as sneakily adding a few of her own! Christina is most often the first point of contact and liaises with the customers and staff to ensure that all problems can be dealt with swiftly and effectively whilst striving to provide a high level of customer satisfaction.

Christina Butler

Office manager

The Office Manager, who has the task of maintaining the office processes and procedures as well as sneakily adding a few of her own! Christina is most often the first point of contact and liaises with the customers and staff to ensure that all problems can be dealt with swiftly and effectively whilst striving to provide a high level of customer satisfaction.

Christina Butler

Office manager

The Office Manager, who has the task of maintaining the office processes and procedures as well as sneakily adding a few of her own! Christina is most often the first point of contact and liaises with the customers and staff to ensure that all problems can be dealt with swiftly and effectively whilst striving to provide a high level of customer satisfaction.

Rachel Clarke

Office Administrator

Rachel joined the team in 2012 and is busy working within the office, organising engineers’ visits, responding to enquiries and ensuring our customers receive the best information to help them with their drainage issue.  Previously she worked as a secretary at an Architectural Practice and Teaching Assistant at a primary school.  She is pleased to deal with any questions you may have with your drainage problems.

She supports a local rugby team and has brought a new addition to the office – her puppy Nala.  Not sure how much work she’ll get done with Nala under her desk!  

Rachel Clarke

Office Administrator

Rachel joined the team in 2012 and is busy working within the office, organising engineers’ visits, responding to enquiries and ensuring our customers receive the best information to help them with their drainage issue.  Previously she worked as a secretary at an Architectural Practice and Teaching Assistant at a primary school.  She is pleased to deal with any questions you may have with your drainage problems.

She supports a local rugby team and has brought a new addition to the office – her puppy Nala.  Not sure how much work she’ll get done with Nala under her desk!  

Rachel Clarke

Office Administrator

Rachel joined the team in 2012 and is busy working within the office, organising engineers’ visits, responding to enquiries and ensuring our customers receive the best information to help them with their drainage issue.  Previously she worked as a secretary at an Architectural Practice and Teaching Assistant at a primary school.  She is pleased to deal with any questions you may have with your drainage problems.

She supports a local rugby team and has brought a new addition to the office – her puppy Nala.  Not sure how much work she’ll get done with Nala under her desk!  

Rachel Clarke

Office Administrator

Rachel joined the team in 2012 and is busy working within the office, organising engineers’ visits, responding to enquiries and ensuring our customers receive the best information to help them with their drainage issue.  Previously she worked as a secretary at an Architectural Practice and Teaching Assistant at a primary school.  She is pleased to deal with any questions you may have with your drainage problems.

She supports a local rugby team and has brought a new addition to the office – her puppy Nala.  Not sure how much work she’ll get done with Nala under her desk!  

Rachel Clarke

Office Administrator

Rachel joined the team in 2012 and is busy working within the office, organising engineers’ visits, responding to enquiries and ensuring our customers receive the best information to help them with their drainage issue.  Previously she worked as a secretary at an Architectural Practice and Teaching Assistant at a primary school.  She is pleased to deal with any questions you may have with your drainage problems.

She supports a local rugby team and has brought a new addition to the office – her puppy Nala.  Not sure how much work she’ll get done with Nala under her desk!  

Sam Eastman

Engineer

Sam is the youngest member of the team, originally joining as a general assistant in 2013.  No job is too big or too small, whether it is attending domestic properties with typical blockages or larger commercial sites that require more investigating.  Sam is adept at pipe-lining and carrying out CCTV surveys on our new iTouch system.

Sam is a keen West Ham supporter, but don’t hold that against him!

Sam Eastman

Engineer

Sam is the youngest member of the team, originally joining as a general assistant in 2013.  No job is too big or too small, whether it is attending domestic properties with typical blockages or larger commercial sites that require more investigating.  Sam is adept at pipe-lining and carrying out CCTV surveys on our new iTouch system.

Sam is a keen West Ham supporter, but don’t hold that against him!

Sam Eastman

Engineer

Sam is the youngest member of the team, originally joining as a general assistant in 2013.  No job is too big or too small, whether it is attending domestic properties with typical blockages or larger commercial sites that require more investigating.  Sam is adept at pipe-lining and carrying out CCTV surveys on our new iTouch system.

Sam is a keen West Ham supporter, but don’t hold that against him!

Sam Eastman

Engineer

Sam is the youngest member of the team, originally joining as a general assistant in 2013.  No job is too big or too small, whether it is attending domestic properties with typical blockages or larger commercial sites that require more investigating.  Sam is adept at pipe-lining and carrying out CCTV surveys on our new iTouch system.

Sam is a keen West Ham supporter, but don’t hold that against him!

Sam Eastman

Engineer

Sam is the youngest member of the team, originally joining as a general assistant in 2013.  No job is too big or too small, whether it is attending domestic properties with typical blockages or larger commercial sites that require more investigating.  Sam is adept at pipe-lining and carrying out CCTV surveys on our new iTouch system.

Sam is a keen West Ham supporter, but don’t hold that against him!

Andy Olymbios

Engineer

Andy has been an engineer for 14 years and is highly skilled and certified in all areas of drainage, including blockage clearances, pipe-lining, excavation, pre-planned maintenance and CCTV surveys.

Andy responds with confidence to any problems that come his way. He has supported general assistants over the years, passing on his skills and customer service experience to them. He carries out his work with a cheerful and friendly attitude. 

Andy is a keen member of his local gym and supports his son on the football pitch Sunday mornings.

Andy Olymbios

Engineer

Andy has been an engineer for 14 years and is highly skilled and certified in all areas of drainage, including blockage clearances, pipe-lining, excavation, pre-planned maintenance and CCTV surveys.

Andy responds with confidence to any problems that come his way. He has supported general assistants over the years, passing on his skills and customer service experience to them. He carries out his work with a cheerful and friendly attitude. 

Andy is a keen member of his local gym and supports his son on the football pitch Sunday mornings.

Andy Olymbios

Engineer

Andy has been an engineer for 14 years and is highly skilled and certified in all areas of drainage, including blockage clearances, pipe-lining, excavation, pre-planned maintenance and CCTV surveys.

Andy responds with confidence to any problems that come his way. He has supported general assistants over the years, passing on his skills and customer service experience to them. He carries out his work with a cheerful and friendly attitude. 

Andy is a keen member of his local gym and supports his son on the football pitch Sunday mornings.

Andy Olymbios

Engineer

Andy has been an engineer for 14 years and is highly skilled and certified in all areas of drainage, including blockage clearances, pipe-lining, excavation, pre-planned maintenance and CCTV surveys.

Andy responds with confidence to any problems that come his way. He has supported general assistants over the years, passing on his skills and customer service experience to them. He carries out his work with a cheerful and friendly attitude. 

Andy is a keen member of his local gym and supports his son on the football pitch Sunday mornings.

Andy Olymbios

Engineer

Andy has been an engineer for 14 years and is highly skilled and certified in all areas of drainage, including blockage clearances, pipe-lining, excavation, pre-planned maintenance and CCTV surveys.

Andy responds with confidence to any problems that come his way. He has supported general assistants over the years, passing on his skills and customer service experience to them. He carries out his work with a cheerful and friendly attitude. 

Andy is a keen member of his local gym and supports his son on the football pitch Sunday mornings.

Lily Fletcher

Assistant Operations Manager

Lily joined our office based team in May 2015 she already had a wealth of knowledge as she had previously worked for the London North West Franchise. With her experience and positive nature, Lily was the perfect candidate for the role. Since joining she has played a major part in the running of the business.

Stacy Ryan

Operations Manager

Stacy joined the office based team in 2008 and handles the day to day running of the office. She brought a wide range of customer service skills to the job, which combined with an eagerness to learn the ropes, meant she soon settled into the role. Now she runs the administration of the office, responds to queries from customers and organises the engineers. 

Darren Harrison

Drainage Engineer

I am currently enrolled at Guildford College, completing my Plumbing NVQ Level 2.

My role is to deliver a professional job for the company. 

Steve Hayward

Drainage Engineer

Steve joined us in 2016, has 12 years’ experience working with other drainage contractors and is another very capable and skilful drainage engineer complementing the Metro Rod team.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS

Steve Hayward

Drainage Engineer

Steve joined us in 2016, has 12 years’ experience working with other drainage contractors and is another very capable and skilful drainage engineer complementing the Metro Rod team.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS

Steve Hayward

Drainage Engineer

Steve joined us in 2016, has 12 years’ experience working with other drainage contractors and is another very capable and skilful drainage engineer complementing the Metro Rod team.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS

Steve Hayward

Drainage Engineer

Steve joined us in 2016, has 12 years’ experience working with other drainage contractors and is another very capable and skilful drainage engineer complementing the Metro Rod team.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS

Steve Hayward

Drainage Engineer

Steve joined us in 2016, has 12 years’ experience working with other drainage contractors and is another very capable and skilful drainage engineer complementing the Metro Rod team.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS

Jason Bignell

Drainage Engineer

Jason joined us from a competitor and brings over his 15 years’ of highly competent drainage skills to further enhance Metro Rod.  

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS
  • Confined Space

Jason Bignell

Drainage Engineer

Jason joined us from a competitor and brings over his 15 years’ of highly competent drainage skills to further enhance Metro Rod.  

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS
  • Confined Space

Jason Bignell

Drainage Engineer

Jason joined us from a competitor and brings over his 15 years’ of highly competent drainage skills to further enhance Metro Rod.  

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS
  • Confined Space

Jason Bignell

Drainage Engineer

Jason joined us from a competitor and brings over his 15 years’ of highly competent drainage skills to further enhance Metro Rod.  

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS
  • Confined Space

Jason Bignell

Drainage Engineer

Jason joined us from a competitor and brings over his 15 years’ of highly competent drainage skills to further enhance Metro Rod.  

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • CSCS
  • Confined Space

Ricky Taylor

Senior Drainage Engineer (Dorset)

Ricky has been with us for over 10 years and has a wealth of experience in all aspects of drainage, excavations and plumbing. He has become a vital member of the team with his experience and knowledge of excavation and plumbing. He is always happy to meet any drainage challenge quickly and efficiently any time of the day or night. He will provide a prompt, cost effective solution to ensure any job is completed to our customers’ total satisfaction.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Ricky Taylor

Senior Drainage Engineer (Dorset)

Ricky has been with us for over 10 years and has a wealth of experience in all aspects of drainage, excavations and plumbing. He has become a vital member of the team with his experience and knowledge of excavation and plumbing. He is always happy to meet any drainage challenge quickly and efficiently any time of the day or night. He will provide a prompt, cost effective solution to ensure any job is completed to our customers’ total satisfaction.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Ricky Taylor

Senior Drainage Engineer (Dorset)

Ricky has been with us for over 10 years and has a wealth of experience in all aspects of drainage, excavations and plumbing. He has become a vital member of the team with his experience and knowledge of excavation and plumbing. He is always happy to meet any drainage challenge quickly and efficiently any time of the day or night. He will provide a prompt, cost effective solution to ensure any job is completed to our customers’ total satisfaction.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Ricky Taylor

Senior Drainage Engineer (Dorset)

Ricky has been with us for over 10 years and has a wealth of experience in all aspects of drainage, excavations and plumbing. He has become a vital member of the team with his experience and knowledge of excavation and plumbing. He is always happy to meet any drainage challenge quickly and efficiently any time of the day or night. He will provide a prompt, cost effective solution to ensure any job is completed to our customers’ total satisfaction.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Ricky Taylor

Senior Drainage Engineer (Dorset)

Ricky has been with us for over 10 years and has a wealth of experience in all aspects of drainage, excavations and plumbing. He has become a vital member of the team with his experience and knowledge of excavation and plumbing. He is always happy to meet any drainage challenge quickly and efficiently any time of the day or night. He will provide a prompt, cost effective solution to ensure any job is completed to our customers’ total satisfaction.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS

Steve Gauld

Senior Drainage Engineer (Portsmouth)

Steve has twenty-five years’ experience in the drainage industry and fourteen years with Metro Rod. He knows a good amount in all aspects of his trade, but his open-minded attitude and willingness to listen means he his always learning on the job.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS
  • Pipe Sewer Condition Classification (MSCC4)

Steve Gauld

Senior Drainage Engineer (Portsmouth)

Steve has twenty-five years’ experience in the drainage industry and fourteen years with Metro Rod. He knows a good amount in all aspects of his trade, but his open-minded attitude and willingness to listen means he his always learning on the job.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS
  • Pipe Sewer Condition Classification (MSCC4)

Steve Gauld

Senior Drainage Engineer (Portsmouth)

Steve has twenty-five years’ experience in the drainage industry and fourteen years with Metro Rod. He knows a good amount in all aspects of his trade, but his open-minded attitude and willingness to listen means he his always learning on the job.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS
  • Pipe Sewer Condition Classification (MSCC4)

Steve Gauld

Senior Drainage Engineer (Portsmouth)

Steve has twenty-five years’ experience in the drainage industry and fourteen years with Metro Rod. He knows a good amount in all aspects of his trade, but his open-minded attitude and willingness to listen means he his always learning on the job.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS
  • Pipe Sewer Condition Classification (MSCC4)

Steve Gauld

Senior Drainage Engineer (Portsmouth)

Steve has twenty-five years’ experience in the drainage industry and fourteen years with Metro Rod. He knows a good amount in all aspects of his trade, but his open-minded attitude and willingness to listen means he his always learning on the job.

He is DBS checked and has successfully completed training in the following disciplines:

  • High-Pressure Water Jetting
  • Confined Space
  • CSCS
  • Pipe Sewer Condition Classification (MSCC4)

Richard Aaron

Operations Manager

Richard graduated university with an honours degree in business and computer science. After three years of working as a web developer and marketer Richard joined Metro Rod 15th August 2016.

He is being "shown the ropes" in all parts of the business, his duties include dispatching engineers and the day to day running of the office, Richard also deals with all the IT aspects in running the combined franchises.

 

Richard Aaron

Operations Manager

Richard graduated university with an honours degree in business and computer science. After three years of working as a web developer and marketer Richard joined Metro Rod 15th August 2016.

He is being "shown the ropes" in all parts of the business, his duties include dispatching engineers and the day to day running of the office, Richard also deals with all the IT aspects in running the combined franchises.

 

Richard Aaron

Operations Manager

Richard graduated university with an honours degree in business and computer science. After three years of working as a web developer and marketer Richard joined Metro Rod 15th August 2016.

He is being "shown the ropes" in all parts of the business, his duties include dispatching engineers and the day to day running of the office, Richard also deals with all the IT aspects in running the combined franchises.

 

Richard Aaron

Operations Manager

Richard graduated university with an honours degree in business and computer science. After three years of working as a web developer and marketer Richard joined Metro Rod 15th August 2016.

He is being "shown the ropes" in all parts of the business, his duties include dispatching engineers and the day to day running of the office, Richard also deals with all the IT aspects in running the combined franchises.

 

Richard Aaron

Operations Manager

Richard graduated university with an honours degree in business and computer science. After three years of working as a web developer and marketer Richard joined Metro Rod 15th August 2016.

He is being "shown the ropes" in all parts of the business, his duties include dispatching engineers and the day to day running of the office, Richard also deals with all the IT aspects in running the combined franchises.

 

Neil Hockey

Senior CCTV Surveyor

Neil is a drainage engineer and primarily our Senior CCTV surveyor. He has been with the company since 2009 and is a keen collector of vinyl

Neil Hockey

Senior CCTV Surveyor

Neil is a drainage engineer and primarily our Senior CCTV surveyor. He has been with the company since 2009 and is a keen collector of vinyl

Neil Hockey

Senior CCTV Surveyor

Neil is a drainage engineer and primarily our Senior CCTV surveyor. He has been with the company since 2009 and is a keen collector of vinyl

Mitchell Singh

Service Engineer

Mitchell Singh

Service Engineer

Mitchell Singh

Service Engineer

Mitchell Singh

Service Engineer

Mitchell Singh

Service Engineer

Peter Hodgkins

Service Engineer

Peter Hodgkins

Service Engineer

Peter Hodgkins

Service Engineer

Peter Hodgkins

Service Engineer

Peter Hodgkins

Service Engineer

Terry Moore

Service Engineer

Terry Moore

Service Engineer

Terry Moore

Service Engineer

Terry Moore

Service Engineer

Terry Moore

Service Engineer

Shaun Hunter

Service Engineer

Shaun Hunter

Service Engineer

Shaun Hunter

Service Engineer

Shaun Hunter

Service Engineer

Shaun Hunter

Service Engineer

Lora Reynolds

Operations Manager

Lora manages the team of engineers ensuring that all our customers’ needs are met. With an ever growing knowledge of the industry she is also able to identify emergencies over routine calls to ensure everyone’s emergencies are dealt with alongside repairs that need our attention as soon as possible.

Lora enjoys spare time at home and exploring the Norfolk Coast. She has a love for her pet chameleons but would love a Chihuahua!

Lora Reynolds

Operations Manager

Lora manages the team of engineers ensuring that all our customers’ needs are met. With an ever growing knowledge of the industry she is also able to identify emergencies over routine calls to ensure everyone’s emergencies are dealt with alongside repairs that need our attention as soon as possible.

Lora enjoys spare time at home and exploring the Norfolk Coast. She has a love for her pet chameleons but would love a Chihuahua!

Lora Reynolds

Operations Manager

Lora manages the team of engineers ensuring that all our customers’ needs are met. With an ever growing knowledge of the industry she is also able to identify emergencies over routine calls to ensure everyone’s emergencies are dealt with alongside repairs that need our attention as soon as possible.

Lora enjoys spare time at home and exploring the Norfolk Coast. She has a love for her pet chameleons but would love a Chihuahua!

Llwys Hill

Drainage Engineer

Llwys is the youngest member of our engineer team. He has been with us for nearly two years now having begun as a general assistant and progressed into an engineer. He has also recently achieved his tanker license.

Llwys Hill

Drainage Engineer

Llwys is the youngest member of our engineer team. He has been with us for nearly two years now having begun as a general assistant and progressed into an engineer. He has also recently achieved his tanker license.

Anthony Gerreli

Lead Engineer

Anthony joins our team with many years’ experience within drainage and plumbing.

Anthony Gerreli

Lead Engineer

Anthony joins our team with many years’ experience within drainage and plumbing.

Anthony Gerreli

Lead Engineer

Anthony joins our team with many years’ experience within drainage and plumbing.

Michael West

Senior Drainage Engineer and Plumbing Technician

Michael is a long-serving engineer and is highly experienced. He has been with our business for 3 years now and is a valuable member of our team. He has demonstrated continued commitment to great customer service. Throughout his time with us Michael has strived to increase his skill set and is now capable of undertaking most drainage tasks.

Michael West

Senior Drainage Engineer and Plumbing Technician

Michael is a long-serving engineer and is highly experienced. He has been with our business for 3 years now and is a valuable member of our team. He has demonstrated continued commitment to great customer service. Throughout his time with us Michael has strived to increase his skill set and is now capable of undertaking most drainage tasks.

Neil Bennett

Engineer Assistant

Neil has become an important member of our engineer team as he is always available to help an engineer whenever required.

Neil Bennett

Engineer Assistant

Neil has become an important member of our engineer team as he is always available to help an engineer whenever required.

Mark Worlock

Engineer Assistant

Mark has been with the business almost from its very beginning! He has seen and done it all within the drainage industry and is currently serving as an engineer’s assistant, helping out with his extensive drainage knowledge.

Mark Worlock

Engineer Assistant

Mark has been with the business almost from its very beginning! He has seen and done it all within the drainage industry and is currently serving as an engineer’s assistant, helping out with his extensive drainage knowledge.

Andrew Butler

Drainage Engineer

Andrew has been a crucial member of our team since joining the business in 2015. He can always be relied upon to meet our customers’ demands night or day. Andrew has also shown commitment to his own development and has gained his tanker license since joining our business.

Andrew Butler

Drainage Engineer

Andrew has been a crucial member of our team since joining the business in 2015. He can always be relied upon to meet our customers’ demands night or day. Andrew has also shown commitment to his own development and has gained his tanker license since joining our business.

Jack Roderick

Plumbing Technician/Drainage Engineer

Jack is fresh out of college after successfully completing an NVQ Level 2 in Plumbing. Jack undertakes all aspects of plumbing from the basic to the most technical. When available, Jack also has in-depth knowledge of carrying out detailed CCTV surveys. Jack is looking to continue his career by going on to complete his NVQ level 3.

Jack Roderick

Plumbing Technician/Drainage Engineer

Jack is fresh out of college after successfully completing an NVQ Level 2 in Plumbing. Jack undertakes all aspects of plumbing from the basic to the most technical. When available, Jack also has in-depth knowledge of carrying out detailed CCTV surveys. Jack is looking to continue his career by going on to complete his NVQ level 3.

Jack Roderick

Plumbing Technician/Drainage Engineer

Jack is fresh out of college after successfully completing an NVQ Level 2 in Plumbing. Jack undertakes all aspects of plumbing from the basic to the most technical. When available, Jack also has in-depth knowledge of carrying out detailed CCTV surveys. Jack is looking to continue his career by going on to complete his NVQ level 3.

Jack Roderick

Plumbing Technician/Drainage Engineer

Jack is fresh out of college after successfully completing an NVQ Level 2 in Plumbing. Jack undertakes all aspects of plumbing from the basic to the most technical. When available, Jack also has in-depth knowledge of carrying out detailed CCTV surveys. Jack is looking to continue his career by going on to complete his NVQ level 3.

Paul Williams

Drainage Operative

Paul (Mark’s twin brother!) has worked for Metro Rod since 2013 and works hard unblocking drains and toilets on a daily basis.  He is also a trained tanker driver.

Paul Williams

Drainage Operative

Paul (Mark’s twin brother!) has worked for Metro Rod since 2013 and works hard unblocking drains and toilets on a daily basis.  He is also a trained tanker driver.

Paul Williams

Drainage Operative

Paul (Mark’s twin brother!) has worked for Metro Rod since 2013 and works hard unblocking drains and toilets on a daily basis.  He is also a trained tanker driver.

Paul Williams

Drainage Operative

Paul (Mark’s twin brother!) has worked for Metro Rod since 2013 and works hard unblocking drains and toilets on a daily basis.  He is also a trained tanker driver.

David Langley

Field Services Manager (Director)

David partners Penny in the business and his extensive knowledge and experience of over 30 years in the drainage industry has proven key to establishing a reputation for high standards.

He prides himself on not only solving the customer’s problem, but making the result look good too.

David Langley

Field Services Manager (Director)

David partners Penny in the business and his extensive knowledge and experience of over 30 years in the drainage industry has proven key to establishing a reputation for high standards.

He prides himself on not only solving the customer’s problem, but making the result look good too.

David Langley

Field Services Manager (Director)

David partners Penny in the business and his extensive knowledge and experience of over 30 years in the drainage industry has proven key to establishing a reputation for high standards.

He prides himself on not only solving the customer’s problem, but making the result look good too.

David Langley

Field Services Manager (Director)

David partners Penny in the business and his extensive knowledge and experience of over 30 years in the drainage industry has proven key to establishing a reputation for high standards.

He prides himself on not only solving the customer’s problem, but making the result look good too.

Lee Jones

Drainage Engineer/Plumbing Technician

Lee has been with us for 2 years. He is competent in all aspects of the drainage and plumbing services that we offer. From drain rehabilitation to drain unblocking, Lee has an all-round knowledge that is required to carry out a professional service

Lee Jones

Drainage Engineer/Plumbing Technician

Lee has been with us for 2 years. He is competent in all aspects of the drainage and plumbing services that we offer. From drain rehabilitation to drain unblocking, Lee has an all-round knowledge that is required to carry out a professional service

Lee Jones

Drainage Engineer/Plumbing Technician

Lee has been with us for 2 years. He is competent in all aspects of the drainage and plumbing services that we offer. From drain rehabilitation to drain unblocking, Lee has an all-round knowledge that is required to carry out a professional service

Lee Jones

Drainage Engineer/Plumbing Technician

Lee has been with us for 2 years. He is competent in all aspects of the drainage and plumbing services that we offer. From drain rehabilitation to drain unblocking, Lee has an all-round knowledge that is required to carry out a professional service

Stuart Power

Field Supervisor

With over 30 years’ experience, Stuart brings a wealth of knowledge and know-how to the team. He supervises the engineers and with his expertise in excavations and drain rehabilitation his technical knowledge makes the most difficult of jobs seem straight forward.

Stuart Power

Field Supervisor

With over 30 years’ experience, Stuart brings a wealth of knowledge and know-how to the team. He supervises the engineers and with his expertise in excavations and drain rehabilitation his technical knowledge makes the most difficult of jobs seem straight forward.

Stuart Power

Field Supervisor

With over 30 years’ experience, Stuart brings a wealth of knowledge and know-how to the team. He supervises the engineers and with his expertise in excavations and drain rehabilitation his technical knowledge makes the most difficult of jobs seem straight forward.

Stuart Power

Field Supervisor

With over 30 years’ experience, Stuart brings a wealth of knowledge and know-how to the team. He supervises the engineers and with his expertise in excavations and drain rehabilitation his technical knowledge makes the most difficult of jobs seem straight forward.

Kelly Piggott

Office Administrator

Kelly Piggott

Office Administrator

Kelly Piggott

Office Administrator

Kelly Piggott

Office Administrator

Andrea Proctor

Office Administrator

Andrea Proctor

Office Administrator

Andrea Proctor

Office Administrator

Andrea Proctor

Office Administrator

Amanda Nottingham

Office Adminstrator

Amanda Nottingham

Office Adminstrator

Amanda Nottingham

Office Adminstrator

Amanda Nottingham

Office Adminstrator

Robert Forsyth

Senior Drainage Engineer

Robert Forsyth

Senior Drainage Engineer

Robert Forsyth

Senior Drainage Engineer

Robert Forsyth

Senior Drainage Engineer

Adam Genney

Drainage and Plumbing Engineer

Adam Genney

Drainage and Plumbing Engineer

Adam Genney

Drainage and Plumbing Engineer

Adam Genney

Drainage and Plumbing Engineer

Sarah Williams

Office Administrator

Sarah joined the team in 2014. Her main role is dealing with all types of admin work. This includes keeping general records updated and managing our online H&S systems when required. Sarah is also responsible for devising CCTV reports for customers.

In her spare time, Sarah enjoys socialising with friends and family.

Sarah Williams

Office Administrator

Sarah joined the team in 2014. Her main role is dealing with all types of admin work. This includes keeping general records updated and managing our online H&S systems when required. Sarah is also responsible for devising CCTV reports for customers.

In her spare time, Sarah enjoys socialising with friends and family.

Sarah Williams

Office Administrator

Sarah joined the team in 2014. Her main role is dealing with all types of admin work. This includes keeping general records updated and managing our online H&S systems when required. Sarah is also responsible for devising CCTV reports for customers.

In her spare time, Sarah enjoys socialising with friends and family.

Sarah Williams

Office Administrator

Sarah joined the team in 2014. Her main role is dealing with all types of admin work. This includes keeping general records updated and managing our online H&S systems when required. Sarah is also responsible for devising CCTV reports for customers.

In her spare time, Sarah enjoys socialising with friends and family.

Luke Cleaves

Operations Manager

Luke has been based with us since 2013. He started as a drainage engineer before working his way up the ladder to operations manager, running a team of 6 engineers. Presenting management and organisation skills Luke successfully deals with the daily running of the ever increasing workload.

In his spare time, Luke enjoys watching Cardiff City football team and socialising with friends. 

Luke Cleaves

Operations Manager

Luke has been based with us since 2013. He started as a drainage engineer before working his way up the ladder to operations manager, running a team of 6 engineers. Presenting management and organisation skills Luke successfully deals with the daily running of the ever increasing workload.

In his spare time, Luke enjoys watching Cardiff City football team and socialising with friends. 

Luke Cleaves

Operations Manager

Luke has been based with us since 2013. He started as a drainage engineer before working his way up the ladder to operations manager, running a team of 6 engineers. Presenting management and organisation skills Luke successfully deals with the daily running of the ever increasing workload.

In his spare time, Luke enjoys watching Cardiff City football team and socialising with friends. 

Luke Cleaves

Operations Manager

Luke has been based with us since 2013. He started as a drainage engineer before working his way up the ladder to operations manager, running a team of 6 engineers. Presenting management and organisation skills Luke successfully deals with the daily running of the ever increasing workload.

In his spare time, Luke enjoys watching Cardiff City football team and socialising with friends. 

Shaun Russell

Senior Engineer

Shaun is responsible for excavation, pipe lining and plumbing to mention but a few of his skills. He is the tanker driver and operator. Shaun has been with the company since 1999.

Shaun races stock cars and is a go-kart racing enthusiast.

Shaun Russell

Senior Engineer

Shaun is responsible for excavation, pipe lining and plumbing to mention but a few of his skills. He is the tanker driver and operator. Shaun has been with the company since 1999.

Shaun races stock cars and is a go-kart racing enthusiast.

Shaun Russell

Senior Engineer

Shaun is responsible for excavation, pipe lining and plumbing to mention but a few of his skills. He is the tanker driver and operator. Shaun has been with the company since 1999.

Shaun races stock cars and is a go-kart racing enthusiast.

Naomi Sherwood

Business Development Manager

Naomi is Metro Rod Cambridge’s newest member of staff starting in 2016. Naomi is keen to establish new business connections and continue to nurture existing ones. Naomi is keeping all of the social media up to date and marketing our services. Naomi loves spending time with her young family, socialising, jam making and enjoying the Cambridgeshire countryside.

Naomi Sherwood

Business Development Manager

Naomi is Metro Rod Cambridge’s newest member of staff starting in 2016. Naomi is keen to establish new business connections and continue to nurture existing ones. Naomi is keeping all of the social media up to date and marketing our services. Naomi loves spending time with her young family, socialising, jam making and enjoying the Cambridgeshire countryside.

Naomi Sherwood

Business Development Manager

Naomi is Metro Rod Cambridge’s newest member of staff starting in 2016. Naomi is keen to establish new business connections and continue to nurture existing ones. Naomi is keeping all of the social media up to date and marketing our services. Naomi loves spending time with her young family, socialising, jam making and enjoying the Cambridgeshire countryside.

Noel Hale

Drainage Engineer

Noel takes a great deal of pride in always delivering great customer service. Our phone and social media is always buzzing with praise from our customers for his work. As a former miner he also tackles most of our excavation work.

Noel Hale

Drainage Engineer

Noel takes a great deal of pride in always delivering great customer service. Our phone and social media is always buzzing with praise from our customers for his work. As a former miner he also tackles most of our excavation work.

Ryan Hooper

Drainage Engineer

Ryan hasn’t been in the drainage industry long but has shown a great attitude towards learning and has demonstrated a natural flair for CCTV survey work. Ryan’s drainage knowledge is improving every day and we're sure he will be an asset to the business for many more years. Ryan also holds an NVQ Level 2 in Plumbing and deals with all of our plumbing work.

Ryan Hooper

Drainage Engineer

Ryan hasn’t been in the drainage industry long but has shown a great attitude towards learning and has demonstrated a natural flair for CCTV survey work. Ryan’s drainage knowledge is improving every day and we're sure he will be an asset to the business for many more years. Ryan also holds an NVQ Level 2 in Plumbing and deals with all of our plumbing work.

Gavin Meek

Senior Drainage Engineer and Plumbing Technician

Gavin has enjoyed a fantastic progression since joining our business. He initially joined us as an engineer assistant but is now one of our senior engineers and our plumbing technician. Gavin has demonstrated a fantastic attitude towards improvement since his arrival and has recently become our primary localised structural repair engineer.

Gavin Meek

Senior Drainage Engineer and Plumbing Technician

Gavin has enjoyed a fantastic progression since joining our business. He initially joined us as an engineer assistant but is now one of our senior engineers and our plumbing technician. Gavin has demonstrated a fantastic attitude towards improvement since his arrival and has recently become our primary localised structural repair engineer.

Daniel Langley

Office Administrator

Daniel joined the business in March 2015. Daniel has become a key member of the office team. He is responsible for CCTV survey reporting, quotes, and the management of all work received from Newport City Homes. Daniel also plays a pivotal role in the management of our day to day work received, liaising with clients and our engineers.

Daniel enjoys training in the gym and clean eating.

Daniel Langley

Office Administrator

Daniel joined the business in March 2015. Daniel has become a key member of the office team. He is responsible for CCTV survey reporting, quotes, and the management of all work received from Newport City Homes. Daniel also plays a pivotal role in the management of our day to day work received, liaising with clients and our engineers.

Daniel enjoys training in the gym and clean eating.

Craig Lewis

Office Manager

Craig started with the business in May 2012 as an engineer and spent the early part of his employment learning the hands-on side of the drainage industry. This training has served him well and he is now primarily responsible for managing the work conducted by our engineers. Craig is also responsible for day to day allocation of work to our engineers as well as the management of CCTV surveys and quotes.

Craig is a keen fan of his beloved Newcastle FC.

Craig Lewis

Office Manager

Craig started with the business in May 2012 as an engineer and spent the early part of his employment learning the hands-on side of the drainage industry. This training has served him well and he is now primarily responsible for managing the work conducted by our engineers. Craig is also responsible for day to day allocation of work to our engineers as well as the management of CCTV surveys and quotes.

Craig is a keen fan of his beloved Newcastle FC.

Dafydd James

Business Development Manager

Dafydd joined our business at the start of 2014 and has since taken up the responsibility of dealing with all our tender applications, as well as a range of other day to day management responsibilities. Dafydd has transformed our franchise with his tender successes having won numerous contracts since joining the business, these include:

  • Reactive drainage maintenance for Newport City Homes
  • Reactive drainage maintenance for Bron Afon Community Housing
  • Maintenance of sewage treatment plants for Monmouthshire Housing Association
  • Maintenance of sewage treatment plants for Powys County Council
  • Maintenance of grease traps for Aneurin Bevan Health Board
  • Deep cleaning of town centres for Blaenau Gwent County Borough Council

 

Dafydd James

Business Development Manager

Dafydd joined our business at the start of 2014 and has since taken up the responsibility of dealing with all our tender applications, as well as a range of other day to day management responsibilities. Dafydd has transformed our franchise with his tender successes having won numerous contracts since joining the business, these include:

  • Reactive drainage maintenance for Newport City Homes
  • Reactive drainage maintenance for Bron Afon Community Housing
  • Maintenance of sewage treatment plants for Monmouthshire Housing Association
  • Maintenance of sewage treatment plants for Powys County Council
  • Maintenance of grease traps for Aneurin Bevan Health Board
  • Deep cleaning of town centres for Blaenau Gwent County Borough Council

 

Steven Taylor

Engineer

Steve has re-joined the team since leaving a few years back to venture into different areas of his career. He possesses a great amount of experience in the drainage sector and we are glad to have him back as part of our team.  

Steven Taylor

Engineer

Steve has re-joined the team since leaving a few years back to venture into different areas of his career. He possesses a great amount of experience in the drainage sector and we are glad to have him back as part of our team.  

Steven Taylor

Engineer

Steve has re-joined the team since leaving a few years back to venture into different areas of his career. He possesses a great amount of experience in the drainage sector and we are glad to have him back as part of our team.  

Steven Taylor

Engineer

Steve has re-joined the team since leaving a few years back to venture into different areas of his career. He possesses a great amount of experience in the drainage sector and we are glad to have him back as part of our team.  

Rebecca Turnbull

Office Manager

Becky has worked for the business for many years. She started as an administrator and has worked her way to become the manager of the busy office. Her knowledge of the job is extensive to say the least.

She manages to make a Monday morning feeling like a Friday afternoon with her constant upbeat approach to everything. There’s never a quiet moment in the office when Becky is about!

Rebecca Turnbull

Office Manager

Becky has worked for the business for many years. She started as an administrator and has worked her way to become the manager of the busy office. Her knowledge of the job is extensive to say the least.

She manages to make a Monday morning feeling like a Friday afternoon with her constant upbeat approach to everything. There’s never a quiet moment in the office when Becky is about!

Rebecca Turnbull

Office Manager

Becky has worked for the business for many years. She started as an administrator and has worked her way to become the manager of the busy office. Her knowledge of the job is extensive to say the least.

She manages to make a Monday morning feeling like a Friday afternoon with her constant upbeat approach to everything. There’s never a quiet moment in the office when Becky is about!

Rebecca Turnbull

Office Manager

Becky has worked for the business for many years. She started as an administrator and has worked her way to become the manager of the busy office. Her knowledge of the job is extensive to say the least.

She manages to make a Monday morning feeling like a Friday afternoon with her constant upbeat approach to everything. There’s never a quiet moment in the office when Becky is about!

Aaron Mason

Senior Engineer

Aaron has been with the business for 8 years and is the baby of the senior engineer family! He previously worked in the motor industry in Norwich and is the nephew of Matthew.

He first joined us on a temporary contract to work alongside his Uncle, but was too good to be just left as a helping hand. He passed all his training and accreditations with flying colours and now gives all the old senior engineers a run for their money!

Aaron enjoys cars and travelling around the county in his latest car. He also enjoys using his metal detector along the Norfolk coastline, hoping that one day; he will find his own box of treasure.

Aaron Mason

Senior Engineer

Aaron has been with the business for 8 years and is the baby of the senior engineer family! He previously worked in the motor industry in Norwich and is the nephew of Matthew.

He first joined us on a temporary contract to work alongside his Uncle, but was too good to be just left as a helping hand. He passed all his training and accreditations with flying colours and now gives all the old senior engineers a run for their money!

Aaron enjoys cars and travelling around the county in his latest car. He also enjoys using his metal detector along the Norfolk coastline, hoping that one day; he will find his own box of treasure.

Aaron Mason

Senior Engineer

Aaron has been with the business for 8 years and is the baby of the senior engineer family! He previously worked in the motor industry in Norwich and is the nephew of Matthew.

He first joined us on a temporary contract to work alongside his Uncle, but was too good to be just left as a helping hand. He passed all his training and accreditations with flying colours and now gives all the old senior engineers a run for their money!

Aaron enjoys cars and travelling around the county in his latest car. He also enjoys using his metal detector along the Norfolk coastline, hoping that one day; he will find his own box of treasure.

Matthew Mason

Senior Engineer

Matthew has been with the business for 10 years and previously worked in the motor industry in Norwich. He is a specialist in camera survey work and spends most of his week identifying what is wrong and advising on the best way to repair. His experience in the drainage industry allows him to provide best fix solutions to any situation.

Matthew enjoys spending his spare time with his young family and Boxer dog – he is just about to bring a second Boxer puppy into his family.

Matthew Mason

Senior Engineer

Matthew has been with the business for 10 years and previously worked in the motor industry in Norwich. He is a specialist in camera survey work and spends most of his week identifying what is wrong and advising on the best way to repair. His experience in the drainage industry allows him to provide best fix solutions to any situation.

Matthew enjoys spending his spare time with his young family and Boxer dog – he is just about to bring a second Boxer puppy into his family.

Matthew Mason

Senior Engineer

Matthew has been with the business for 10 years and previously worked in the motor industry in Norwich. He is a specialist in camera survey work and spends most of his week identifying what is wrong and advising on the best way to repair. His experience in the drainage industry allows him to provide best fix solutions to any situation.

Matthew enjoys spending his spare time with his young family and Boxer dog – he is just about to bring a second Boxer puppy into his family.

Gary Graham

Senior Engineer

Gary has been with the business for 11 years and previously worked in the drainage industry in London. He is a qualified plumbing engineer and lends a wealth of knowledge to Metro Plumb. Gary specialises in pre-planned maintenance and he is the person you will meet when we arrive on site to give your property a health check.

Gary spends most of his free time with his young family and entertaining two busy boys.

Gary Graham

Senior Engineer

Gary has been with the business for 11 years and previously worked in the drainage industry in London. He is a qualified plumbing engineer and lends a wealth of knowledge to Metro Plumb. Gary specialises in pre-planned maintenance and he is the person you will meet when we arrive on site to give your property a health check.

Gary spends most of his free time with his young family and entertaining two busy boys.

Gary Graham

Senior Engineer

Gary has been with the business for 11 years and previously worked in the drainage industry in London. He is a qualified plumbing engineer and lends a wealth of knowledge to Metro Plumb. Gary specialises in pre-planned maintenance and he is the person you will meet when we arrive on site to give your property a health check.

Gary spends most of his free time with his young family and entertaining two busy boys.

Martin Yaxley

Senior Engineer

Martin has been with the business for 14 years and previously worked as a ground worker. He manages our main project work where major repair work or re-design work is necessary.

In his spare time, Martin enjoys travelling and exploring the country.

Martin Yaxley

Senior Engineer

Martin has been with the business for 14 years and previously worked as a ground worker. He manages our main project work where major repair work or re-design work is necessary.

In his spare time, Martin enjoys travelling and exploring the country.

Martin Yaxley

Senior Engineer

Martin has been with the business for 14 years and previously worked as a ground worker. He manages our main project work where major repair work or re-design work is necessary.

In his spare time, Martin enjoys travelling and exploring the country.

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Lewis Gilbert

Apprentice

Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Kieran Smith

Engineer

Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Mark Goulding

Engineer

Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Steve Barber

Engineer

Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Andy O’Brien

Engineer

Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.   

Amy Williamson

Office Manager

My aim is to ensure that our customers have the best experiences possible; from their initial conversation with our office to booking the works in, all the way through to receiving the invoice.

I work with my team in the office to ensure we are communicating effectively with our customers to give them peace of mind, fast information in real time and transparency in our pricing. All of this means our customers are happy with the service that we provide and return to us time and time again.

When I am not at work I try and do lots of fun things with my son.  I love music and going to concerts; my all-time favourite is Fleetwood Mac!

Geoff Lough

Operations Manager

Since joining Metro Rod in 2003 I have been an engineer and worked my way up to my current position of Operations Manager. I hold an IOSH certificate in Managing Safely and ensure that all of the engineers have the correct training and equipment to work safely.

I am always looking for cutting edge technology to provide the best service possible to our clients. We have recently invested in I-Touch CCTV Equipment which allows for live data transmission between the engineers on site to the office and our customers.

Outside of work I am kept busy by my little boy and my dog. When I get the chance I also enjoy going to various racing events on my motorbike. 

Jack Holley

Plumbing/Drainage Engineer

Jack joined the plumbing section of the business at the beginning of 2016, holds an NVQ Level 2 in Plumbing and completes all plumbing work.

Jack Holley

Plumbing/Drainage Engineer

Jack joined the plumbing section of the business at the beginning of 2016, holds an NVQ Level 2 in Plumbing and completes all plumbing work.

Jack Holley

Plumbing/Drainage Engineer

Jack joined the plumbing section of the business at the beginning of 2016, holds an NVQ Level 2 in Plumbing and completes all plumbing work.

Jack Holley

Plumbing/Drainage Engineer

Jack joined the plumbing section of the business at the beginning of 2016, holds an NVQ Level 2 in Plumbing and completes all plumbing work.

Tom Emberton

Drainage Engineer

Tom recently joined us with a wealth of experience in excavations and has now trained on a jetter van.

Tom Emberton

Drainage Engineer

Tom recently joined us with a wealth of experience in excavations and has now trained on a jetter van.

Tom Emberton

Drainage Engineer

Tom recently joined us with a wealth of experience in excavations and has now trained on a jetter van.

Tom Emberton

Drainage Engineer

Tom recently joined us with a wealth of experience in excavations and has now trained on a jetter van.

Steve Carnaffan

Tanker/Drainage Engineer

Steve joined us from the drainage industry with 12 years’ experience. He drives our Vactor unit and Vacuum tanker. He has a range of expertise including wet well cleaning and line cleansing.

Steve Carnaffan

Tanker/Drainage Engineer

Steve joined us from the drainage industry with 12 years’ experience. He drives our Vactor unit and Vacuum tanker. He has a range of expertise including wet well cleaning and line cleansing.

Steve Carnaffan

Tanker/Drainage Engineer

Steve joined us from the drainage industry with 12 years’ experience. He drives our Vactor unit and Vacuum tanker. He has a range of expertise including wet well cleaning and line cleansing.

Steve Carnaffan

Tanker/Drainage Engineer

Steve joined us from the drainage industry with 12 years’ experience. He drives our Vactor unit and Vacuum tanker. He has a range of expertise including wet well cleaning and line cleansing.

Iwan Matthews

Drainage/Plumbing Engineer

Iwan has been employed as a drainage engineer for 2 years and conducts CCTV Surveys for us. He is also completing training to be a plumber.

Iwan Matthews

Drainage/Plumbing Engineer

Iwan has been employed as a drainage engineer for 2 years and conducts CCTV Surveys for us. He is also completing training to be a plumber.

Iwan Matthews

Drainage/Plumbing Engineer

Iwan has been employed as a drainage engineer for 2 years and conducts CCTV Surveys for us. He is also completing training to be a plumber.

Iwan Matthews

Drainage/Plumbing Engineer

Iwan has been employed as a drainage engineer for 2 years and conducts CCTV Surveys for us. He is also completing training to be a plumber.

Paul Dickens

Drainage Engineer

Paul works as a drainage engineer on the van, plus our larger combination tanker unit. He also carries out CCTV work.

Paul Dickens

Drainage Engineer

Paul works as a drainage engineer on the van, plus our larger combination tanker unit. He also carries out CCTV work.

Paul Dickens

Drainage Engineer

Paul works as a drainage engineer on the van, plus our larger combination tanker unit. He also carries out CCTV work.

Paul Dickens

Drainage Engineer

Paul works as a drainage engineer on the van, plus our larger combination tanker unit. He also carries out CCTV work.

Chris Harris

Senior Drainage Engineer

Chris has been part of the business for the last 7 years. He has a lot of experience and carries out all of our drainage services.

Chris Harris

Senior Drainage Engineer

Chris has been part of the business for the last 7 years. He has a lot of experience and carries out all of our drainage services.

Chris Harris

Senior Drainage Engineer

Chris has been part of the business for the last 7 years. He has a lot of experience and carries out all of our drainage services.

Chris Harris

Senior Drainage Engineer

Chris has been part of the business for the last 7 years. He has a lot of experience and carries out all of our drainage services.

Caroline Taylor

Office Administration

Caroline currently provides additional administration support to the office team, working on a part-time basis.

Caroline Taylor

Office Administration

Caroline currently provides additional administration support to the office team, working on a part-time basis.

Caroline Taylor

Office Administration

Caroline currently provides additional administration support to the office team, working on a part-time basis.

Caroline Taylor

Office Administration

Caroline currently provides additional administration support to the office team, working on a part-time basis.

Cath Richards

Office Manager

Cath's role covers all duties concerned with the smooth running of the office.

Cath Richards

Office Manager

Cath's role covers all duties concerned with the smooth running of the office.

Cath Richards

Office Manager

Cath's role covers all duties concerned with the smooth running of the office.

Cath Richards

Office Manager

Cath's role covers all duties concerned with the smooth running of the office.

Tom Woodcock

Engineer

Tom covers all aspects of reactive drainage works and has recently passed his class 2. Tom has got a great future in the drainage industry ahead of him.

Tom Woodcock

Engineer

Tom covers all aspects of reactive drainage works and has recently passed his class 2. Tom has got a great future in the drainage industry ahead of him.

Tom Woodcock

Engineer

Tom covers all aspects of reactive drainage works and has recently passed his class 2. Tom has got a great future in the drainage industry ahead of him.

Tom Woodcock

Engineer

Tom covers all aspects of reactive drainage works and has recently passed his class 2. Tom has got a great future in the drainage industry ahead of him.

Rick French

Engineer

Rick also has over 15 years’ experience in the drainage industry. Rick’s expertise is repairing drains through patching and lining.

Rick French

Engineer

Rick also has over 15 years’ experience in the drainage industry. Rick’s expertise is repairing drains through patching and lining.

Rick French

Engineer

Rick also has over 15 years’ experience in the drainage industry. Rick’s expertise is repairing drains through patching and lining.

Rick French

Engineer

Rick also has over 15 years’ experience in the drainage industry. Rick’s expertise is repairing drains through patching and lining.

Julie Alcock

Domestic Assistant

Julie ensures we have clean and tidy offices and are always fit to audit, meeting all current H&S requirements. 

Julie Alcock

Domestic Assistant

Julie ensures we have clean and tidy offices and are always fit to audit, meeting all current H&S requirements. 

Julie Alcock

Domestic Assistant

Julie ensures we have clean and tidy offices and are always fit to audit, meeting all current H&S requirements. 

Julie Alcock

Domestic Assistant

Julie ensures we have clean and tidy offices and are always fit to audit, meeting all current H&S requirements. 

Leanne Peers

PA to directors

Leanne supports directors with admin based duties, her role includes payroll, bookkeeping and supporting with all aspects of HR. Leanne also supports the development of the business through networking and supporting the marketing team.

Leanne Peers

PA to directors

Leanne supports directors with admin based duties, her role includes payroll, bookkeeping and supporting with all aspects of HR. Leanne also supports the development of the business through networking and supporting the marketing team.

Leanne Peers

PA to directors

Leanne supports directors with admin based duties, her role includes payroll, bookkeeping and supporting with all aspects of HR. Leanne also supports the development of the business through networking and supporting the marketing team.