Great Review for a completely Blocked Drainage System in Telford.

7th January 2020

Another great review has come in for our engineer Tom, He attended a very large site in Telford where they were struggling with no Toilets at all, He Investigated the Drainage System and worked out what and where the issue was. He managed to clear the blockage and then clean the manholes and toilets. The customer left this Great review:-

"We had Metro Rod to site. The engineer Tom Emberton was so very helpful and knowledgeable about his job. I would recommend this engineer to attend our site every time. He is an asset to your company. He has been twice now to site and on both occasions, he was absolutely brilliant, Keep up the good work Tom."

Safe to say this is a great review for us to receive and especially for Tom who has been brilliant. Well done Mr Emberton!!

Another Great Review for one of our Newest Engineers

7th January 2020

We have received a Brilliant review from a customer who was really impressed with one of our newest employees.

"Had an emergency call out which was handled by Chris Croft efficiently and professionally.
Chris was a very nice gentleman who accessed the problem and fixed it with in minutes. Many thanks to Chris."

Well Done Chris!


30th December 2019 - in North London

"Harry came to fix our blocked drain on a very short notice. We had a mysterious drainage issue for more than a month and numerous specialists visited to fix it. However, no one was able to find the right manhole in communal area to fix this ongoing problem. Harry was very efficient and did an excellent job in such a short time. It hardly took him less than an hour from start to finish the whole job. The water is draining properly now and we have no further issue. We would like to recommend Metro Rod London North for their professional and excellent service."


Anonymous - Enfield, Middlesex

Putting an end to a flooding nightmare

27th December 2019 - in Hull, Lincoln, Peterborough

I just want to say a huge Thank you to Haydn and Dale at metro rod. After a awful nasty leak for 3 weeks that I really didn’t no what to do as a single mum to 3 boys and working 4 days a week we literally felt like we was living on a building site with a flood big enough to cover nearly to our doorstep, a huge hole outside our house due to previous work from a diff company. After having to stay away from our home last night and me my 3 boys had to stay in a hotel and take some days out of work. I’m so pleased with the work the lads have done they worked so hard yesterday through the rain and again today. Now me and my boys are back home in our home, being able to walk up our path without slipping and back to normal. Here’s a few pics of the nightmare me and my boys was living with before metro rod got involved. Once again Thank you so much lads, you smashed it!! from me and my boys.

Yasmin Dawson

Extremely helpful

23rd December 2019 - in West Yorkshire

"I have used Metro Rod for a number of years for developments I manage as a property manager and I have always found them extremely helpful and the response times are always excellent."

James, Multiple Property Manager

Friendly, polite engineer.

20th December 2019 - in West Yorkshire

Metro Rod needed to attend twice to clear the drains further down the line. Friendly, polite engineer. Would definitely recommend Metro Rod to friends and family.

Holmfirth High School

Metro Rod Bristol – 5 Star Review

17th December 2019

I have been using Metrorod for many years, but on this occasion, was particularly impressed by their engineer Chris who was extremely friendly, helpful and courteous, not least in removing his boots without prompting (despite them being clean). I got some really good advice on what the problem is likely to be and how to reduce our risk. He is a real credit to the company, and I am now all the more likely to call Metrorod next time, should we have the need.

ARAG plc


9th December 2019 - in Southampton

"The life saver Tom - Such a lovely polite man came to my house, he was very caring to the fact I had children in the property and told me about noise etc, was very professional and a real credit to his company"

Miss Myers

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