We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.


10th July 2020 - in Guildford

Denis had excellent communication and was prompt & very polite

Mrs Carey Fisher

7th July 2020

The two engineers were very efficient and polite. Thank you for the text updates, very helpful.


7th July 2020 - in Guildford

Very friendly, approachable and sorted the problem. Big thumbs up!


Emergency Drain Issue

29th June 2020 - in Guildford

I am just writing in regards to a emergency appointment we had today . This morning one of your guys came out and tried to sort out a blocked drain but was unable to fix the issue. We were told we would have to wait until the next day but on his way home Denis was asked to pop In and have a look.
We just wanted to say what a great guy he was and spent his time clearing the blockage and whilst explaining what was the problem . All fixed so quickly. I think in these unprecedented times that staff should be given the praise when completing a good job and managers be made aware . So we would like to say that Denis was brilliant in fixing the problem and a credit to the company.

Rachael and Gary Britten


29th June 2020 - in Southampton

"Many thanks for the prompt call out to sort my aunts drain out. Will have no hesitation in recommending your services."

Mr P Hyans

24th June 2020 - in Guildford

I have just had work done in my garden by Denis & Connor and would like to let you know that Denis & Connor are a tribute to your firm. They were both very considerate, very polite and last but not least very hard working. They kept me informed about everything that they were doing to ensure I was happy with it. They cleaned up after themselves on both days that they were here and made everything safe for me.

... You have two very hard working, considerate workers in your company. Please once again pass on my thanks to them both.

Sue Smart


24th June 2020 - in Derby, Nottingham

"Thank you for your professionalism, both from you and your team in completing the works.

I wanted to say a big thank you to your engineers for all they have done . I will most certainly be recommending you to the team as well wider afield and I will most certainly be using you as myself as a preferred supplier for drainage works"

Edward - Firstpoint

Metro Rod cleared the problem quickly and professionally…..

9th June 2020 - in Central London

Great to receive this positive comment from a resident of London W8 following clearance of a blocked drain by our engineer George Nicolaika yesterday

Dear sir
I am writing to thank you for helping us clear a drain which became blocked today. Your company had been contacted by the property management company who manage the block of flats where I live. Your engineer arrived extremely promptly and cleared the problem quickly and professionally. More than that he was very polite and took time and trouble to leave the area affected clear of any debris. He should be praised.

Many thanks again

Mr Kirby

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