14th October 2019 - in Southampton
Recently we have been very busy over the weekends with engineers attending all kinds of Callouts from Blocked Drains and Overflowing Septic Tanks to Water coming trough the Ceiling. Our engineers cover a diverse range of jobs which keeps them on there toes. This past weekend our engineer attended an emergency in Telford where the customers toilets were overflowing. He Lifted the Manholes and found multiple manholes all blocked. He worked back until he found a manhole where he would be able to High water pressure jet up towards. He needed to clear this pretty quickly before other properties were affected which he did. The customer was really happy with the engineers work and left this great Trustpilot Review:-
Reviews give us a great indication of how our engineers are performing for our customers so obviously we are over the moon with another 5 stars. If you have any issues with your Drains, Septic Tanks or Guttering don’t hesitate in giving us a call and talk to our experienced staff who will point you in the right direction.
“I would just like to say a big thanks to Phil who attended site here at Alderley Park. We had our kitchen sink block up yesterday making it unusable, so he kindly unblocked it while he was here with a great attitude to help. Thanks again.”
Two more 5-star reviews have been loaded by customers on our Google My Business page in the past fortnight. In both cases our engineers were attending a blocked drain call-out :
Customer Nitin Patel comments :
Metro Rod came out to resolve a blockage issue in kitchen sink. Tony and Tony came prepped and were able to take a look and resolve the issue quickly using their equipment. It was done within 30min or so from arrival and I was able to get back to work without major delay.
Thanks for the resolution 🙂
whilst Customer Hocine Fouchal states:
Paul Gallagher was brillant, came in with a smile and he left with a big smile on our faces. Job well done. Thanks
Drainage issue ? Experience Metro Rod’s great service for yourself :
Telephone 0203 875 6780
email [email protected]
or connect with Gary, our Commercial Director on Linked In
We look forward to hearing from you soon!
“I’m writing to provide feedback on one of your engineers that attended a drain issue at my mother’s property in Prestwich, Manchester, a couple of weeks ago.
The engineer was called Danny Hitchen and he was excellent. He attended promptly, and quickly assessed the situation. Despite the difficult conditions, he was cheerful throughout, provided confidence that he would be bale to resolve it, and true to his word. he was able to sort the issue that evening – much to the relief of my 91 year old mother.
He was able to clearly explain where he thought the problem was, and then work methodically using a variety of tools to locate and then rectify the problem. He is a real asset to your organisation. Following his visit, I would have no hesitation in recommending your company to family and friends should they have a drainage issue in the future. I would be grateful if you could pass on my thanks to him. Best regards.”
Me and my partner Kimberley had a referral to your company from Sheffield City Council. I have just had Mark and Steve from Metro Rod come to sort a blockage in my bath. They went above and beyond to make sure the work was done to the highest standards as well as cleared up after themselves, and their customer service was beyond excellent, they are a credit to your company. I would recommend you to anyone who needed your services in the future.
If you’re having any problems with your drains, whether it’s a leaking tap or a re-occurring blocked toilet, you can contact us 24 hours a day, 7 days a week and we’ll be with you right away!
• Clearing Blocked Drains • Inspection & CCTV Surveys • Drain Repair & Excavation • Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance •
Call us on: 0808 208 2655
Email: [email protected]
“Really pleased with Tony from Metro Rod. He came out the same day and sorted the problem. (I was clearing the channels on my septic tank and got the rods stuck). They charge for the first hour, then each half an hour after. He did the job with time to spare so cleaned the rest of the system for me. Very professional, I’ll use these again next time!”