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Our Customer Portal, Connect

Keeping track of your drainage and plumbing jobs doesn’t need to be complicated. With Connect, our free-of-charge online customer portal, you can see everything in one place, real-time updates, job progress, photos, and invoices – all at the touch of a button. Connect is designed to save you time, reduce admin, and make managing jobs simple.

Stay on Top of Your Drainage & Plumbing Jobs

With Connect, you can quickly see what’s happening with every job, from start to finish.

What you can do:

  • Track jobs in real time and search by postcode or job number
  • Get notifications when a job is booked in or completed
  • Access invoices and resolve queries instantly
  • Retrieve quotes as soon as they’re ready
  • View full job details with photos and supporting documents
  • Follow each job’s progress without making a phone call

Real-Time Updates and Effortless Tracking

Stay informed wherever you are. Connect, our free-of-charge portal, keeps you in the loop with:

  • Job status updates every 15 minutes
  • Cancellation and return visit notes
  • Finance and invoice information
  • Photos and documents for each job

Whether it’s a single job or multiple projects, Connect makes tracking drainage and plumbing jobs straightforward and hassle-free.

Why Customers Love Connect

 

  • Save time with instant updates
  • Clear visibility of next steps and timelines
  • Cut down on admin and keep things organised
  • Download job cards and quotes in seconds
  • Manage multiple jobs easily in one platform
  • Free-of-charge access for all customers

Connect - Job Management Platform by Metro Rod

Save Time and Stay in Control with Connect*

Connect is designed to save you time and enhance productivity. Everything you need for job management, invoicing, and reporting is just a click away. Say goodbye to lengthy phone calls and endless admin.

Interested in trying Connect? Get in touch with our team today, email us at [email protected]

Log in anytime at www.connect.metrorod.co.uk

*Connect is only available for commercial users.

What Our Customers Say

“We no longer need to call and wait on hold to get an update; the job status and details are available online in just a few clicks.”
Mitie, Facilities Management and Services Provider