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Connect: Commercial Customer Portal

Keeping track of your drainage and plumbing jobs doesn’t need to be complicated. With Connect, our free portal for commercial users only, you can view real-time updates, job progress, photos, and invoices in one place, saving time, reducing admin, and simplifying job management. Connect is designed to save you time, reduce admin, and make managing jobs simple.

Stay on Top of Your Drainage & Plumbing Jobs

With Connect, you can quickly see what’s happening with every job, from start to finish.

What you can do:

  • Track jobs in real time and search by postcode or job number
  • Get notifications when a job is booked in or completed
  • Access invoices and resolve queries instantly
  • Retrieve quotes as soon as they’re ready
  • View full job details with photos and supporting documents
  • Follow each job’s progress without making a phone call

Real-Time Updates and Effortless Tracking

Stay informed wherever you are. Connect, our free-of-charge portal, keeps you in the loop with:

  • Job status updates every 15 minutes
  • Cancellation and return visit notes
  • Finance and invoice information
  • Photos and documents for each job

Whether it’s a single job or multiple projects, Connect makes tracking drainage and plumbing jobs straightforward and hassle-free.

Why Customers Love Connect

 

  • Save time with instant updates
  • Clear visibility of next steps and timelines
  • Cut down on admin and keep things organised
  • Download job cards and quotes in seconds
  • Manage multiple jobs easily in one platform
  • Free-of-charge access for all customers

Connect - Job Management Platform by Metro Rod

Save Time and Stay in Control with Connect*

Connect is designed to save you time and enhance productivity. Everything you need for job management, invoicing, and reporting is just a click away. Say goodbye to lengthy phone calls and endless admin.

Interested in trying Connect? Get in touch with our team today, email us at [email protected]

Log in anytime at www.connect.metrorod.co.uk

*Connect is only available for commercial users.

What Our Customers Say

“We no longer need to call and wait on hold to get an update; the job status and details are available online in just a few clicks.”
Mitie, Facilities Management and Services Provider