Customer Testimonials

Great service!

25th September 2024 - in Coventry, Leicester

Great service all round. Good communication, punctual and fairly priced. Would highly recommend.

All Went Well!

10th October 2023 - in West Essex

All went well, response time was quick, your engineers are always good with giving feedback from the job and are efficient. No complaints at all.

Thank you for providing such an efficient and prompt service which was very much appreciated.

18th September 2023 - in Bury st Edmonds, Cambridge, Kings Lynn

Thank you for providing such an efficient and prompt service which was very much appreciated. I wish to write to you also about your engineer ‘Nick’ who carried out the job in hand in a most professional and courteous manner. He was an excellent communicator and I would certainly recommend him to other potential customers. He is of credit to himself and Metro Rod.Many thanks for resolving matters.

We are delighted with how the work was carried out!

24th August 2023 - in Bury st Edmonds, Cambridge, Kings Lynn

We are delighted with how the work was carried out - the prompt response and the professionalism of the engineers, all excellent - and we're very pleased with the final result. Thank you, too, for taking mum outside to see the work and to explain to her what was happening, it really helped to give her confidence in the work (she was understandably anxious when the hole appeared!)

Please pass on our grateful thanks to your team. Our very best wishes

Helpful engineer

8th August 2023 - in West Essex

Amazing engineer, would definitely use again!

DIDN’T LEAVE UNTIL ISSUE WAS SOLVED. EXCELLENT SERVICE

24th May 2023 - in Coventry, Leicester

I have just had Craig out to my emergency appointment. I had been left with no toilet facilities or washing facilities for 3 days with a 18 month old. As soon as he found out my situation he quickly got here within 30 minutes of him finding out.

He was determined to not leave until he would have solved whatever was causing the blockage, it was such a challenge leaving it flooded but he still was determined to help me and my little boy.

Nothing was too much for him and he was so helpful and polite throughout. He has left me with all working facilities and even communicated to Midland Heart to confirm how bad it was.

Im so grateful with the efforts he went to, he has literally saved me from having to go into temporary accommodation. He was so kind to my little boy and made such an effort and quite frankly believe he is one in a million.

His efforts and commitment to his job are next to non and you should be incredibly proud of his work ethic and having such amazing employees like him.

Please show him some form of recognition for his hard work and my appreciation as no matter how many times I said thank you, it would never express how happy and grateful I am.

Highly Recommend!

4th May 2023 - in Bournemouth, Portsmouth

Shaun was professional and provided a great service, Highly recommend.

I Have Been Impressed from Start to Finish

3rd May 2023 - in North East

I have been impressed from start to finish- from my initial phone call with you to Paul leaving after completing the job. I am now confident that any blockages in the pipes have been cleared. I shall certainly recommend your company to anyone who may require drainage services in future.