We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Blocked waste pipe in care home

11th August 2020 - in kent-sussex

We are extremely happy with the work provided and thorough investigation." Metro Rod attended a local care home who had reported they have no working washing machines. After a thorough investigation using a CCTV Drain Survey, the issue was located and drain jetting provided. Leaving the customer with a restored flow of water and working washing machines.

I was really impressed with their customer service from start to finish

10th August 2020 - in Norwich

I had excellent support from Jean when I called in on Saturday with a full Septic Tank, she really put my mind at ease about getting it emptied.

When Paul arrived to empty the tank he was really friendly and knowledgeable. Nothing was too much trouble and he even took the time to show me how my tank worked.

I was really impressed with their customer service from start to finish they really went above and beyond.

Wendy Forster

Knowledge is power

10th August 2020 - in Norwich

I had a job carried out by Tom at 3am on Sunday morning. He called before attending to my property to ensure that he understood exactly what the problem was and could resolve it efficiently. He was really helpful, knowledgeable, and thorough. Explaining the situation to me in detail which really put my mind at ease.

Once the immediate issue was resolved he even did further investigation to ensure there were no other issues.

Alex

EXCELLENT SERVICE

10th August 2020 - in Coventry, Leicester

Excellent service from the boys(Mikey/Mark) helping us out with a blockage. Would recommend for sure. Couldn't thank them enough!

Satinder Shergill

Professional Service

5th August 2020 - in North West London

Martin Dolling and Lewis Wildman were professional , polite and very knowledgeable - job well done!

Valued Domestic Customer

Really helpful

5th August 2020 - in Isle Of Wight

Adam was really helpful and wanted to help us fix the problem we had. Great, fast service and much cheaper than the company we were using previously! We will be using Adam again in the future.

Dan Croad

Storm Dennis

5th August 2020 - in Isle Of Wight

Thank you so much to Adam Collier for coming to the rescue, finding some sandbags for us, delivering and even offering to pump out water. Island Roads were no help after numerous attempts to get sandbags. Would recommend this company. Nothing too much troubles can’t thank you enough.

Sally Spencer

VERY KNOWLEDGEABLE

4th August 2020 - in Coventry, Leicester

Neal Barford from Metro Rod cameand sorted our blocked kitchen sink recently and we found him very knowledgeable and friendly with lots of interesting stories! He finished the job really quickly, tidied up after himself and did a great job. Highly recommended.

R.V

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